Burger King adds operations coaches for consistent experience

by Alicia Kelso — Editor, QSRWeb.com

New menu and marketing initiatives continue to yield positive results.

Dunkin' embraces 5 strategies to navigate tricky environment

by Alicia Kelso — Editor, QSRWeb.com

Company's third quarter comp sales up across all four segments; guest and ticket counts rise.

Bojangles' secures $200M for expansion efforts

October 24, 2012

Bojangles' Restaurants Inc. announced a refinancing of its $200 million senior debt facility, which is expected to significantly lower its borrowing costs.

Wendy's CMO: 'All great brands evolve'

by Alicia Kelso — Editor, QSRWeb.com

Wendy's unveiled a new logo to complement its restaurant and marketing makeovers and will test mobile payments next month.

Taco Bell gains lunch traction with new products

by Alicia Kelso — Editor, QSRWeb.com

Yum! Brands' Q3 earnings are boosted again by growth in China.

Anatomy of a wildly successful LTO

by Alicia Kelso — Editor, QSRWeb.com

Sales of Sonic's Ragin' Cajun burger are 300-plus percent higher than average promotion, with very little advertising. 

U.S. restaurant industry outlook: Slow and steady improvement

by Alicia Kelso — Editor, QSRWeb.com

CIT's managing director says financing continues to open up for restaurant companies.

McDonald's, Dunkin' trademark moves heat up coffee wars

October 5, 2012

In September, McDonald's filed a U.S. trademark registration for its name to cover ground and whole-bean coffee. According to Burger Business, this move likely…

Dunkin CEO optimistic about mobile initiatives

by Alicia Kelso — Editor, QSRWeb.com

During Wells Fargo Securities Summit, Nigel Travis touts product pipeline, K-cup promotions.

Arby's rebranding as part of continued turnaround efforts

by Alicia Kelso — Editor, QSRWeb.com

Company focused on product pipeline to complement new ad campaign.

Restaurant marketers continue to underspend in the digital space

Data generated from new digital customer engagement tools provide restaurant marketers with a far greater knowledge of their top customers than has ever…

KFC hits China milestone, growth continues as economy slows

by Alicia Kelso — Editor, QSRWeb.com

September 27, 2012

Yum! Brands' China Division has recently opened its 4,000th KFC restaurant. The milestone restaurant is located in Dalian, China, and commemorates the…

Commentary: How to avoid losing customers' interest

The whole idea of 'best practices' is to repeat success; however people are fickle and if they've seen it before, it will be less effective.

Report: Demand growing for high-margin beverages

September 25, 2012

Seven out of 10 consumers (71 percent) now purchase beverages away from home twice a week or more often, up from 66 percent in 2010.

Good Times expands breakfast menu test

September 25, 2012

Good Times Restaurants Inc. has announced a limited-time menu of Hatch Valley New Mexico green Chile items and an expanded test of its Hatch Valley breakfast…

QSRs generate loyalty through new mover marketing programs

by Alicia Kelso — Editor, QSRWeb.com

In the age of digital, targeted marketing packages still garner high response rates.

Tools for foodservice social media campaigns

A social media expert reviews lessons learned from the Foodservice Social Media Universe event.

Product introductions boost Carl's Jr., Hardee's sales

by Alicia Kelso — Editor, QSRWeb.com

The company mulls an increase in co-branded concepts with Red Burrito and Green Burrito.

Popeyes' executives outline path to continued success

by Alicia Kelso — Editor, QSRWeb.com

Analyst Day examines company's five-pillar approach behind a "You Ain't Seen Nothing Yet" theme.

Captain D's marks 13th straight month of same-store sales increases

September 18, 2012

Captain D's turnaround efforts continue to make headway with the brand's 13th consecutive month of positive same-store sales increases.