Wendy's powers up new mobile data platform for continuous operational improvement

April 27, 2018

Wendy's is implementing a special version of the WorldAPP mobile data collection platform, Form.com, to boost its restaurants' customer experience evaluations.

Subway closing many U.S. stores, but unsure how many

April 27, 2018

The world's largest QSR chain is getting smaller, but Subway leadership said that the exact number of stores closing this year remains unquantified. A Subway…

Dunkin' Brands CEO blames weather, competition for disappointing Q1 results

April 26, 2018

Dunkin' Brands eexecs blamed bad weather and tough competition for the disappointing Q1 financials reported by Dunkin' Donuts and Baskin-Robbins. In the U.S.…

Wendy's, Jimboy's, Pita Pit leaders share tips on supplier best practices

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising & Innovation Summit in Louisville this month, Jimboy's Tacos North America CEO Bob Anderson, Pita Pit CEO Peter Riggs and Wendy's…

Report: Brick-and-mortar locations still very important, desktop sites too

April 25, 2018

New research from mobile marketing and customer engagement company, Tune, shows that at least in the U.K., brick-and-mortar restaurants and other retail…

Nestle Toll House Cafe by Chip opens 35th Texas store in San Antonio

April 25, 2018

Nestlé Toll House Cafe by Chip has opened a new location in San Antonio in Culebra Commons on West Loop. Franchisee Sherry Ramirez said her daughter, a veteran…

Burger King, Popeyes report Q1 growth, Tim Hortons lags behind

April 24, 2018

The parent company for Burger King, Popeyes and Tim Hortons, Restaurant Brands International, said its results for the first quarter of 2018 showed a mixed bag…

Taco Bell: The new vegetarian brain food?

April 24, 2018

Proof that you never know when a potential million dollar media moment is going to happen in the restaurant business came last week on the long-running…

QSR sales-driving tricks to kick off week

by Christopher Sebes — CEO, XPIENT Solutions

Sales sagging? Check out these "inspirational" week-starting tips and tricks to pick up business in the transition between seasons.

CDC expands warnings on e. coli, Yuma-sourced romaine lettuce

April 23, 2018

After the U.S. Centers for Disease Control and Prevention expanded warnings around the use of Yuma, Arizona-originated romaine lettuce due to e. coli…

KFC brings Extra Crispy Colonel back to debut sandwich

April 20, 2018

Eternally sun-soaked actor George Hamilton is back for a command performance as Extra Crispy Colonel, this time to introduce a namesake sandwich from the…

Large-scale corporate catering comes to Caviar with Zesty acquisition

April 20, 2018

Caviar food ordering platform's parent company, Square Inc., has acquired certain assets of another company-centered catering platform called Zesty. The…

Menu labeling law enforcement starts May 7: Last-minute checklist

by Betsy Craig — CEO and Founder, MenuTrinfo

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure…

Sonic starts retail treat line

April 19, 2018

Sonic is entering the grocery and convenience store frozen dessert game with a line of grab-and-go items, including ice pops, gelatins, puddings and lollipops.

Del Taco to open 7 units in south Atlanta

April 19, 2018

Del Taco has signed deals to open seven locations across south-central Atlanta with Mac Kamara of MK Energy LLC. The company also operates BP, Circle K and…

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Cost balancing: Brand leaders disclose top tips

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Spencer Rubin, founder and managing partner, Melt Shop; Carin Stutz, COO and executive vice president Red Robin; and Doug Hogrefe, a partner at 4 Top…

Dunkin' Donuts to open 7 stores in Montgomery, Alabama

April 17, 2018

Dunkin' Donuts and one of its' existing franchisees, Lagunita Franchise Operations, will open seven stores in the Montgomery, Alabama, area over the next few…

Menu, packaging innovation key to 5-year QSR growth

April 17, 2018

Researchers report that U.S. quick-service restaurants will grow at a compound annual growth rate [CAGR] of 3.03 percent for the 5-year period from 2017 to…

Domino's now delivering to a dog park near you

April 17, 2018

Domino's will now deliver to some 150,000 outdoor locations, or "Domino's Hotspots" as they are referred to in the company's app or website, following a…