Freshii founder tells how missteps can be key teachers on path to success

by S.A. Whitehead — Food Editor, Net World Media Group

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant…

8-month program immerses chefs in Japanese food culture

April 16, 2018

Non-Japanese chefs who want to learn the country's cuisine and sushi preparation are getting a rare chance to do so through an eight-month program through the…

White Castle's Impossible Burger test in full swing

April 16, 2018

With its debut as a three-city test under the White Castle spires last week, the so-called "Impossible Slider" is off and running as the latest QSR world…

Sub Station II, Chicken Salad Chick, Pizza Inn franchisees: Tech buy-in demands time, trust

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Franchisors who want franchisees to invest in tech tools, like mobile ordering and menu boards, would do well to remember that it pays to put yourself in their…

KFC Ad Director on turning Col. Sanders into brand's 'James Bond'

by S.A. Whitehead — Food Editor, Net World Media Group

In 2015, deep in a tunnel beneath the "lions and tigers and bears" of the Louisville Zoo where KFC stored its corporate archives, the chicken chain's ad agency…

[LIVE WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

April 10, 2018

McDonald's found that average check sizes grow $1 when customers order through kiosks, and 20 percent more customers order drinks. These are just two of the…

Villa Italian gives customers catering with a click

April 9, 2018

Morristown, New Jersey-based multibrand restaurant operator and franchisor, Villa Restaurant Group, has gotten into online ordering for catering at its Villa…

Long John Silver's offers value entrees

April 9, 2018

Long John Silver's has brought back its $5 Reel Deal promotion that gives customers a choice of entrée, one side, a 20-ounce drink and Cinnapups dessert.The…

A payment 'revolution': Connected screens

Chris Tyghe, vice president of strategic development at Ingenico Group Canada, discusses how payments will become an integral part of the IoT experience in the…

On the QSR operator's radar now: Robotics, 3D printing, blockchain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

International Food & Beverage Technology Association president tells restaurateurs why it's critical to keep their eyes on robotics, 3D printing and blockchain…

Report: Global QSR industry to grow 4.2 percent by 2022

April 6, 2018

The global QSR market — valued at more than $539 billion in 2016 — will soar to nearly $691 billion in five years, an anticipated CAGR of more than 4.2 percent…

True Food Kitchen, Bareburger top emerging brands list

April 6, 2018

At the top of data analytics firm Fishbowl's emerging brands list, this year, is a concept that encapsulates just about everything consumers are demanding…

Roy Rogers Restaurant hits 'Comeback Trail' with Cal Ripken Jr.

April 5, 2018

Roy Rogers is on the comeback trail, and with any luck it will be like the original Roy Rogers' show theme song — "Happy Trails" —  for the chain, which has…

Church's formula for sales success: Mystery shoppers + competitive upselling

by S.A. Whitehead — Food Editor, Net World Media Group

Church's saw a golden opportunity in its value meal program that made clever use of a mystery shopping program to get employees up to speed quickly on the art…

Baskin-Robbins innovates with cookie cake mash-up, Horchata ice, but brings back classic flavor

April 4, 2018

Cookie, cake or ice cream? Baskin-Robbins has launched a product that doesn't make customers choose. Its new Cookie Cakes is essentially a cake made from a…

Former KFC Asia leader takes VP role at Texas Chicken

April 4, 2018

Yang Ming Ong has been named Texas Chicken's new vice president of business, where he will oversee the brand's key functions throughout 16 countries in the…

Delivery sales soar: It's 'what's for dinner' ... also lunch, breakfast, snacks

April 3, 2018

Delivery is living up to its name for the restaurant industry, 'delivering' sizable gains in both visits and sales over the last five years for restaurant…

Free Webinar: TalentReef gives lowdown on dynamic recruitment, better employee experiences

April 3, 2018

With 80 percent of their customers in the restaurant business, the recruitment and retention experts at TalentReef understand the challenges restaurateurs face…

Dunkin' Donuts calls all 'go-getters' to launch new value menu

April 3, 2018

If there is a theme for QSR this year, it might be value offerings, which explains why Dunkin' Donuts adding less expensive menu items. The brand's new Dunkin…

National Restaurant Association launches health care for member businesses

April 3, 2018

The National Restaurant Association has launched a UnitedHealthcare-based plan for small restaurant businesses that it's calling the Restaurant &…