Sign of the times? QSR signage that 'knows' what you'll order

Drive-thru and other types of restaurant digital signage is —like a lot of things today — getting smarter nearly by the second, and that could signal some new…

Former McAlister's president takes CEO spot at Krystal

April 2, 2018

Former McAlister's Deli President Paul M. Macaluso is taking the reins as Krystal's CEO, a news release said. The 25-year industry veteran has held leadership…

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.

McDonald's triples tuition assistance

March 30, 2018

McDonald's is vastly reducing the required number of weekly hours, as well as months of employment workers need to tap into its Archways to Opportunity…

Krystal CEO moves to top spot at Taco Bueno

March 30, 2018

Former Krystal CEO Omar Janjua has assumed the same job at Taco Bueno this week. The 35-year QSR industry veteran will now oversee more than 2,700 employees in…

Goalz Restaurant Group names CFO

March 29, 2018

Multi-unit restaurant operator, Goalz Restaurant Group, has named Steve Piascik as partner and chief financial officer. A news release said the role is…

Top loyalty program pain points to know before you press 'Go'

by Dan Slavin — ceo, CodeBroker

As businesses look for ways to build closer relationships with customers, the use of loyalty programs can be an effective strategy. But it's important to find…

Del Taco adds to Sacramento presence

March 28, 2018

Del Taco has opened its first North Highlands location in the Sacramento area, this one on Watt Avenue near Walmart, a news release said. This store is open…

Jack in the Box's partnership with Postmates delivers Jumbo Jacks to app users

March 27, 2018

Jack in the Box and Postmates have partnered to deliver Jack in the Box's entire menu to Postmates customers any time of the day. Delivery of Jack in the Box…

Dairy Queen brings a 'Blizzard' of slurping to baseball season

March 27, 2018

Fifteen U.S. cities will go baseball crazy Thursday when the Major League Baseball season officially opens in their hometowns, and Dairy Queen is looking for a…

To catch a [restaurant] thief: Data can be operators' best friend

Your restaurant data might be hiding a dirty little secret if a ne'er-do-well is siphoning off your hard-earned dollars through retail fraud.

Four steps on the path to QSR digital signage success

by Daniel Waldron — Copywriter, Armagard Limited

The difference between success and so-so in digital signage often boils down to whether your brand has created a truly unique user experience with the…

Taco Bell rings in at grocery, c-stores

March 23, 2018

In May, Taco Bell tortilla chips will make their debut in groceries and convenience stores in classic, mild and fire sauce packet flavors, a news release said.

Will QSR brands accept Starbucks pay equity challenge?

March 23, 2018

Starbucks has reached 100 percent pay equity for partners of all genders and races performing similar work across the U.S. Now the company is challenging…

Restaurant staff wins big with tip regs as budget is signed

March 23, 2018

Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…

Tech partnership hones in on  customers' interests,  habits

March 22, 2018

LevelUp and identity resolution provider, FullContact, have joined forces to give restaurateurs new insights into customers' unique interests and social…

How the numbers QSRs already have can help predict their future

by John Lukas — Senior Vice President, Restaurant Strategy, Xenial (fromerly Heartland Commerce)

Personalization is the buzzword of the 21st century. Everyone wants to feel like what they're getting was made for them and QSR customers are no different. 

Report: The display market set to reach $20 billion by 2024

March 21, 2018

Restaurant usage is helping to drive the overall display market to what is expected to be about $20 billion by 2024, according to a report by Global Market…

Noodles & Co aiming straight up for 2018

March 20, 2018

Although Noodles & Company reported this week that revenues were down for the fourth quarter in 2017, as well as the full year, the leadership team also…

The QSR checklist check-up: How intelligent is yours?

by John Sammon — SVP & General Manager, PAR Technology

Intelligent checklists provide perks that can make a real difference in top worker performance and bottom lines.