Your QSR's workplace culture: Brand builder or buster?

by S.A. Whitehead — Food Editor, Net World Media Group

Think workplace culture doesn't show through to your customers? Think again. In fact, poor feedback about your brand through venues like social media and even…

The big 3: Top QSR tech trends today

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

As demand for technology-focused experiences continues to rise, QSRs must look for ways to use existing technology to attract and retain customers. But…

DQ's 'Box of Happy' campaign focuses on millennial parents' summer needs

May 23, 2019

DQ is reaching out to parents of young kids facing hot summer days. The brand has launched what it says is a first of its kind "experience-centric subscription…

From cashless customers to voice-enabled everything, top QSR tech trends are changing 'business as usual'

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

Diners are gravitating toward the increased use of voice and kiosks, and the decreased use of cash, thanks to these three top trends that are changing the way…

From Chick-fil-A to Mongolian stir-fry: Rethinking the remodel for limited-service franchises

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

When introducing a remodel, franchise organizations need to have a plan that includes soliciting input from franchisees as well as keeping employees informed…

AI-powered dietary tool aims to amp up restaurant margins, satisfy customers

by S.A. Whitehead — Food Editor, Net World Media Group

Diners increasingly want control over how they eat, just as restaurant owners increasingly want more control over their margins and customer experience…

Church's reopens Mississippi, South Carolina, Texas stores

May 17, 2019

Church's Chicken is reopening three stores this weekend in Mississippi, South Carolina and Texas, including one corporately owned property and two separate…

'Paying' fair: The push for restaurants, retailers to take cash

by David Jones — Editor, Networld Media Group

The push is on in U.S. cities and states to mandate that restaurateurs and other merchants accept cash to ensure equal accessibility to everyone. What's…

Cruddy Q1 California weather, late Lent drag down Del Taco quarterly results

May 7, 2019

Del Taco, featured on this week's QSRweb podcast, said its Q1 2019 financials suffered from inclement California weather and a later-than-usual Lenten season…

The many ways public's health concerns also concern QSR operators

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The effects of the public's many concerns around health and wellness issues have on all restaurant operation today, including QSRs, should not be…

Roy Rogers: 'Location intelligence tech key to aggressive growth'

May 6, 2019

The old West might be the theme of Roy Rogers but it's going decidedly future-tech in its plans to help grow the chain in the mid-Atlantic and Northeast U.S.

C-Speak: Cincinnati Reds' success with food lockers paves way for restaurant uses

by S.A. Whitehead — Food Editor, Net World Media Group

The Cincinnati Reds scored a home run with Apex Supply Chain technologies' "click-and-collect" foodservice system last season, paving the way for widespread…

Slutty Vegan creator Pinky Cole on brand's soaring popularity as it pushes the plusses of healthy eating

With an Impossible Burger base for its massively "Instagrammed" sloppy burgers, Slutty Vegan has risen  from a largely unknown solo food truck, to hugely…

KFC Mom's Day = 4M chicken pieces, hunky 'Colonel-ized' Chickendales, Cinnabon dessert

April 25, 2019

Mother's Day — ahem, May 12, for those who are wondering —  is a sales marathon for KFC, which doles out the chicken goods for about 300,000 families…

The next franchise purchase -- what to know before you go

by Carty Davis — Founding Partner, C Squared Advisors

The leap from owning one franchise to two or even more can be just as daunting as that initial purchase. But by taking a defined, strategic approach to…

Roy Rogers names senior IT manager

April 18, 2019

Roy Rogers Restaurants has named a veteran IT executive, Frank Cleveland, as the brand's senior manager of IT.

El Pollo Loco hires former Coke, Arby's IT exec for new digital role

April 18, 2019

El Pollo Loco, Inc. has named Brian Wallunas to the newly-created role of vice president of digital marketing, effective April 22. In the role, Wallunas will…

Ways creative QSR's can still 'deliver' in a post-Amazon Effect world

by Ray Reddy — CEO and Co-Founder, Ritual

Brands that want to survive and thrive in the QSR ecosystem now -- after the game-changing ramifications of the so-called "Amazon Effect" -- would do well to…

US authorities recall frozen ground tuna after 13 reported ill

April 17, 2019

Restaurants should not serve or sell frozen ground tuna recalled this week due to a number of Salmonella Newport infections. The U.S. Food and Drug…

Dine-in … delivery … drive-thru? Rave Restaurant Group president talks fulfilling diners' druthers today

by S.A. Whitehead — Food Editor, Net World Media Group

Pizza customers are a finicky bunch, with some seeking a nice dine-in experience, others insisting on delivered pies and still more who want to pick up their…