Coolgreens VP talks about brand's growth beyond its Central US borders in 2019

Oklahoma-based Coolgreen's occupies the "hot seat" as today's featured interview subject, via its VP of Operations Todd Madlener, while Networld Media Group VP…

Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

Torchy's launches catering, party pack menus

January 31, 2019

Austin-based Torchy's Tacos has launched both a catering and party menu that includes everything from breakfast and "Damn Good" tacos to chips, dips and more.

If your QSR ever considered kiosks, or maybe especially if it didn’t, read on

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant at this year's National Retail Federation Big Show earlier this month. The options ran the gamut in this realm, from AI and…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Granddaddy of marijuana-themed brands, Cheba Hut perfects food-and-fun-first culture

by S.A. Whitehead — Food Editor, Net World Media Group

This week, QSRweb Editor Shelly Whitehead rolls into the food truck category for a look at that business, while marijuana brand, Cheba Hut and its Chief…

Krystal said last year's store raze-and-redesigns 'raised' the whole brand to new heights

January 22, 2019

Krystal's leadership said that brand is seeing solid results from its revitalization initiatives, including last year's start of effforts to raze and…

Taking a chopped salad QSR on the road: Chop Stop CEO talks brand expansion

by S.A. Whitehead — Food Editor, Net World Media Group

Can a meat-and-potatoes guy’s chopped salad QSR survive outside of Southern California? Podcast spotlight interviewee Mark Kulkis is convinced of that fact as…

White Castle Valentine's Day reservations open with 1st delivered 'Love Castle'

January 16, 2019

Pucker up gents. Slip into your slipperiest lip gloss, ladies. It's time to slip into a few sliders for Valentine's Day next month. With more than 30,00…

'What ya' got for me?': Rewards drive QSR competitive supremacy

January 16, 2019

When it comes to customer love, QSRs that put forth the offers stand to bring forth the most customers, according to a Publishers Clearing House Media Division…

Subway expands marketing, data platform to UK, Ireland, Canada

January 15, 2019

Subway is expanding its license with Mobivity Holdings Corp. to bring print ads, data aggregation and insight engine to restaurants in Canada, Ireland, and the…

Top tech execs say voice, near-me searches will soar in 2019

by Cherryh Cansler — Editor, FastCasual.com

This year's top restaurant tech trends are all about meeting the customer at the time and the place of his or her choice. Restaurant brands that point their…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Taco Bell lays out 7 2019 'commitments'

January 10, 2019

Taco Bell said 2019 will be the year it not only introduces its first vegetarian menu and increased scholarship funding, but also when it will boost the…

Chop Stop: The salad QSR with a 'meat-n-potatoes' guy at the helm

by S.A. Whitehead — Food Editor, Net World Media Group

What's a "meat-and-potatoes" guy doing in the salad business? Very well, thank you.

KFC's bowl promotion gets a little hairy

January 8, 2019

Never one not to bring something unquestionably weird to the party, Kentucky Fried Chicken is launching its new a campaign to promote $3 Famous Bowl prices and…

Schlotzsky's president on brand rebirth at age 50

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb Editor Shelly Whitehead talks with Fast Casual Editor Cherryh Cansler about the innovators in the Top 20 Brands to Watch report, then Schlotzsky's…

Del Taco 'socks it to' diners with mixable value menu

January 4, 2019

Del Taco is helping all those holiday-depleted wallets out there this year with a new value menu and the possibility of a new Mexican entrée-adorned socks to…

Growing greater QSR engagement? All you have to do is ask

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSRs a critical competitive advantage. And while many brand leaders may think they have…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…