Why Dairy Queen added virtual reality to training program

Dairy Queen's Kim Brastad discusses the use of virtual reality and gamification in the chain's training program.

Caliburger’s CEO offers vision for automated restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Automated restaurants, driven by artificial intelligence and robots, is closer than many think, according to the CEO of a company involved with automation…

Taco Bueno finds delivery is muy bueno

August 25, 2017

Texas-based Tex-Mex QSR Taco Bueno is finding that delivery really delivers when it comes to customers and sales. The chain is reporting record-setting…

Using a kiosk, McDonald’s customer removes all ingredients and gets charged for empty bag

August 24, 2017

A U.K. McDonald’s customer found an interesting twist to the self-order kiosks that the company may not have intended, according to Fox News.

Restaurant food supplier links with NCR for cloud POS services

August 24, 2017

NCR Corp. and Performance Food Group Co. have entered into a strategic referral relationship to bring NCR Silver, a cloud-based point-of-sale product, to more…

Business intelligence platform offers restaurants analytics to influence customer behavior in real time

August 23, 2017

Bloom Intelligence offers advanced tracking metrics for the hospitality industry to attract, engage and retain customers through its cloud-based business…

French fry favoritism alive and well in US fast food race

by Josh Anish — Head of Content, Quantifind

A 15-brand comparison of customer buzz about QSR french fries leads to one solid winner for category favorite.

3 ways to measure cannibalization

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Any change creates two types of results: those that are intended, and those that are unintended. Cannibalization is an example of an unintended consequence to…

Beverage Trends report: Customers ready to spend on drinks

August 9, 2017

The report surveyed hundreds of restaurant operators and consumers to find that sales in 2016 for most beverage categories from smoothies and juices to coffee…

4 keys to giving QSR customers the tech they 'expect' ... and more

A recent survey makes it official: Customers truly want technology in their QSR experience. Do it right with these four keys from an expert on all that is…

Captain D's debuts new meal deal promoted by D-Gulls

August 7, 2017

Captain D's is launching a series of commercials featuring the D-Gulls, Dave & Desmond, according to a press release.

QSRs: Born for the integrated tech that customers demand now

by Jesse Noyes — Senior Director of Marketing, Upserve

The news is everywhere in the restaurant business: Customers want more eat-at-home options. QSR concepts have a unique opportunity to meet that need built into…

Thrillist's favorite fried chicken is in a gas station

August 3, 2017

Thrillist revealed its favorite fried chicken concept in an article written by Ryan Joseph, according to a press release. Surprisingly, this particular chain…

HiHo launches Santa Monica location

August 3, 2017

HiHo opened a unit in Santa Monica on July 26, according to a press release. The burger concept only serves 100 percent grass-fed Wagyu beef, which is free of…

Dairy Queen releases truffle treat

August 3, 2017

Dairy Queen introduced a new Triple Truffle Blizzard Treat LTO early this week, a news release said. the fudge, peanut butter and caramel truffle concoction…

Oracle Hospitality debuts Data Science Cloud Services

August 1, 2017

Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that…

Brand resurrection? Chipotle might just pull it off

by S.A. Whitehead — Food Editor, Net World Media Group

Norovirus outbreak and rat infestation behind it, Chipotle's leadership says the brand is moving on.

With 'God as my witness,' Taco Bell says Lyft riders need 'never be hungry again'

July 26, 2017

Taco Bell has partnered with rideshare service, Lyft, to give those flagging a Lyft ride an easy, mobile phone-based way to incorporate a Taco Bell drive-thru…

New way to 'try on' best new bottom line-building restaurant tech

July 25, 2017

POS device provider ParTech has partnered with cloud-based API software developer Omnivore to bridge the gap between restaurants and the tech developers and…

Toast and Paytronix announce integration

July 20, 2017

Toast and Paytronix are integrating their respective technologies, allowing Toast users to utilize Paytronix loyalty and gift card solutions, according to a…