Cousins Subs focuses on making 'local' central to the brand

by S.A. Whitehead — Food Editor, Net World Media Group

It's a truth that reveals itself over and over again that sometimes the best of everything can be found right in your own backyard. When it comes to that…

Menufy partners with LevelUp to build restaurants' mobile reach

February 6, 2018

Online ordering provider, Menufy, has partnered with LevelUp to extend its restaurant clients' distribution channels and hopefully orders, without added cost.

Long John Silvers reborn this year for Feb. 14 Lent start

February 6, 2018

In last year's pre-Easter period, known to most Christians as Lent, seafood QSR Long John Silver's reported that it sold more than 2 million pounds of fish and…

2 tough, techy kitchen challenges QSR operators must consider

By Charlie Lewis Culinary Supply Chain Specialist/Consolidated Concepts    Amidst all the talk of tech and the online world we occupy today, the QSR kitchen…

Quiznos: Loyalty is ... a lobsta'

February 1, 2018

Like lobsters themselves, which mate for life, Quiznos says (and who are we to argue?), Quiznos is pledging its commitment to members of its loyalty program by…

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

by Christopher Hall — w, t

Has your brand "elevated" the customer experience in a new and different way? If so, why not pit what your QSR has accomplished against the very best in the…

Great 'Tech-spectations': What to expect when your QSR gives customers the tech they expect

by Christopher Sebes — president, Heartland Commerce

Your customers are a bit like very engaged parents: They have expectations. That is particularly true today when it comes to the tech your QSR offers to stay…

Burger King, Popeyes parent promotes COO to top tech job

January 23, 2018

Burger King, Popeyes and Tim Hortons' parent Restaurant Brands International is moving its CFO, Josh Kobza, to a new role as chief technology and development…

Emerald Isle burger joint ready to 'rocket' to new markets

by Cherryh Cansler — Editor, FastCasual.com

The burger joint is evolving at relative lightening speed for business. And if the story of one Irish burger joint is representative, this trend toward…

Flash Focus: Getting an edge in ultra-competitive QSR market with great 'gadgetry'

by S.A. Whitehead — Food Editor, Net World Media Group

The ultra-crowded, nearly constantly changing QSR market demands not only savvy and quick action, but innovation like never before. In that vein, one pizza…

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

Diebold Nixdorf launching order-taking kiosks

January 11, 2018

Diebold Nixdorf has created the K-Two Kiosk, which provides order-taking capabilities at QSRs and fast casual restaurants. It also automates routine tasks and…

7 tech-y ways to lighten the load on QSR managers' plates

Some forward-thinking brands are already using comprehensive workforce management solutions to automate time-consuming, error-prone efforts related to time and…

White Castle sliding sliders right through your front door

by S.A. Whitehead — Food Editor, Net World Media Group

January 10, 2018

White Castle sliders are available for delivery just in time for the Super Bowl.

Columbus, Ohio, the test market capital, to open 1st food hall

January 9, 2018

The restaurant test marketer's dream city of Columbus, Ohio will soon house the city's first-ever food hall in the 102-year-old Budd Dairy building in the…

A&W: Growing again by returning to its 'roots' and root beer

by S.A. Whitehead — Food Editor, Net World Media Group

For the first time in recent memory last year, longtime QSR brand, A&W, began growing again and thriving and much of the credit goes to the man who embodies…

Nominations open through Jan. 31 for FastCasual Top 100 Movers & Shakers

January 4, 2018

The deadline to nominate brands is Jan. 31.

The benefit-boosting, pitfall-prevention guide to mobile ordering and payment

by Christopher Sebes — president, Heartland Commerce

Ordering online or via app is reshaping the QSR landscape. But these features come with potential pitfalls, as well as promises of more business. Here are some…

Report: The next 5 years in quick-service

December 27, 2017

Change-makers in the coming QSR industry include a growing demand for home-cooked food and a wave of innovations in food packaging that brands can put to use…

Jack in the Box moves marijuana users to minimeals

December 27, 2017

Jack in the Box marketing leaders must have had their tongues firmly planted in their cheeks when they opted to offer the chain's new cannabis-inspired LTO for…