Do your QSR employees know laws on customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at QSR brands — don't know how to accommodate the needs of…

Bruster's taps analytics' powers with integrated loyalty program

May 8, 2018

Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…

LTOs increasingly make the restaurant world go round

Limited-time offers not only drive sales, but drive customers to your brand and show you are an innovator in a market that increasingly demands constant menu…

Menu-labeling enforcement takes effect

May 7, 2018

As of today, restaurant chains with 20 or more stores must be following those long-delayed menu-labeling regulations or face the possibility of penalties. The…

McDonald's CEO: Q1 results prove brand 'becoming a better McDonald's'

April 30, 2018

McDonald's efforts to re-imagine itself to the liking of today's customers appears to be working, judging from Q1 results that featured a 5.5 increase in…

Blaze, Taco Bell, Chick-fil-A, Krispy Kreme win big in Harris Poll

April 27, 2018

Blaze Pizza, Taco Bell, Chick-fil-A and Krispy Kreme took home top honors this year in the 30th annual Harris Poll EquiTrend study of favorite brands.  Here's…

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

The Boneyard Truck, Flatbread Grill and sweetFrog food truckers talk about becoming sales machines in the business of food trucking.

Wendy's powers up new mobile data platform for continuous operational improvement

April 27, 2018

Wendy's is implementing a special version of the WorldAPP mobile data collection platform, Form.com, to boost its restaurants' customer experience evaluations.

Wendy's, Jimboy's, Pita Pit leaders share tips on supplier best practices

by S.A. Whitehead — Food Editor, Net World Media Group

At the Restaurant Franchising & Innovation Summit in Louisville this month, Jimboy's Tacos North America CEO Bob Anderson, Pita Pit CEO Peter Riggs and Wendy's…

CDC expands warnings on e. coli, Yuma-sourced romaine lettuce

April 23, 2018

After the U.S. Centers for Disease Control and Prevention expanded warnings around the use of Yuma, Arizona-originated romaine lettuce due to e. coli…

Menu labeling law enforcement starts May 7: Last-minute checklist

by Betsy Craig — CEO and Founder, MenuTrinfo

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure…

Sonic starts retail treat line

April 19, 2018

Sonic is entering the grocery and convenience store frozen dessert game with a line of grab-and-go items, including ice pops, gelatins, puddings and lollipops.

Compatibility Matters: Meeting Your POS Match

Knowing your must-haves and deal breakers is key to finding the right point-of-sale system for your pizza or delivery restaurant concept.

Presented by SpeedLine Solutions

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Menu, packaging innovation key to 5-year QSR growth

April 17, 2018

Researchers report that U.S. quick-service restaurants will grow at a compound annual growth rate [CAGR] of 3.03 percent for the 5-year period from 2017 to…

Freshii founder tells how missteps can be key teachers on path to success

by S.A. Whitehead — Food Editor, Net World Media Group

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant…

[LIVE WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

April 10, 2018

McDonald's found that average check sizes grow $1 when customers order through kiosks, and 20 percent more customers order drinks. These are just two of the…

On the QSR operator's radar now: Robotics, 3D printing, blockchain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

International Food & Beverage Technology Association president tells restaurateurs why it's critical to keep their eyes on robotics, 3D printing and blockchain…

True Food Kitchen, Bareburger top emerging brands list

April 6, 2018

At the top of data analytics firm Fishbowl's emerging brands list, this year, is a concept that encapsulates just about everything consumers are demanding…

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.