CDC expands warnings on e. coli, Yuma-sourced romaine lettuce

April 23, 2018

After the U.S. Centers for Disease Control and Prevention expanded warnings around the use of Yuma, Arizona-originated romaine lettuce due to e. coli…

Menu labeling law enforcement starts May 7: Last-minute checklist

by Betsy Craig — CEO and Founder, MenuTrinfo

With full FDA backing this year, menu labeling regulations will be enforced starting, Monday, May 7. These five last-minute status checks will help you ensure…

Sonic starts retail treat line

April 19, 2018

Sonic is entering the grocery and convenience store frozen dessert game with a line of grab-and-go items, including ice pops, gelatins, puddings and lollipops.

Compatibility Matters: Meeting Your POS Match

Knowing your must-haves and deal breakers is key to finding the right point-of-sale system for your pizza or delivery restaurant concept.

Presented by SpeedLine Solutions

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Menu, packaging innovation key to 5-year QSR growth

April 17, 2018

Researchers report that U.S. quick-service restaurants will grow at a compound annual growth rate [CAGR] of 3.03 percent for the 5-year period from 2017 to…

Freshii founder tells how missteps can be key teachers on path to success

by S.A. Whitehead — Food Editor, Net World Media Group

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant…

[LIVE WEBINAR] How Self-Order Kiosks Improve Restaurant Operations & Bottom Line

April 10, 2018

McDonald's found that average check sizes grow $1 when customers order through kiosks, and 20 percent more customers order drinks. These are just two of the…

On the QSR operator's radar now: Robotics, 3D printing, blockchain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

International Food & Beverage Technology Association president tells restaurateurs why it's critical to keep their eyes on robotics, 3D printing and blockchain…

True Food Kitchen, Bareburger top emerging brands list

April 6, 2018

At the top of data analytics firm Fishbowl's emerging brands list, this year, is a concept that encapsulates just about everything consumers are demanding…

Sonic store gets smoked out by drive-thru customers

Mississippi manager refuses to serve customers smoking weed at the drive-thru.

Church's formula for sales success: Mystery shoppers + competitive upselling

by S.A. Whitehead — Food Editor, Net World Media Group

Church's saw a golden opportunity in its value meal program that made clever use of a mystery shopping program to get employees up to speed quickly on the art…

Sign of the times? QSR signage that 'knows' what you'll order

Drive-thru and other types of restaurant digital signage is —like a lot of things today — getting smarter nearly by the second, and that could signal some new…

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.

Top loyalty program pain points to know before you press 'Go'

by Dan Slavin — ceo, CodeBroker

As businesses look for ways to build closer relationships with customers, the use of loyalty programs can be an effective strategy. But it's important to find…

Dairy Queen brings a 'Blizzard' of slurping to baseball season

March 27, 2018

Fifteen U.S. cities will go baseball crazy Thursday when the Major League Baseball season officially opens in their hometowns, and Dairy Queen is looking for a…

Four steps on the path to QSR digital signage success

by Daniel Waldron — Copywriter, Armagard Limited

The difference between success and so-so in digital signage often boils down to whether your brand has created a truly unique user experience with the…

Will QSR brands accept Starbucks pay equity challenge?

March 23, 2018

Starbucks has reached 100 percent pay equity for partners of all genders and races performing similar work across the U.S. Now the company is challenging…

$200 billion in restaurant sales are moving: Is your brand riding along?

by Noah Glass — CEO, Olo

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

LevelUp teams with FullContact to improve customer segmentation

March 13, 2018

LevelUp has partnered with FullContact, an identity resolution provider, to power precision marketing programs by providing foodservice operators with a…