Study: Mobile orders skyrocket in 2017, but 2 in 5 still use cash

March 13, 2018

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five…

QSRs must know ups 'n downs of apps to adapt

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

Like all technology, restaurant app development grows exponentially. But consumers' demands of those apps grows at least as quickly, with diners always…

Women in the Lead: 4 QSR leaders improving the industry

by Cherryh Cansler — Editor, FastCasual.com

Sage words from four female QSR leaders in the wake of Thursday's International Women's Day event, including leaders from Checkers & Rally's, Cousins Subs…

Dairy Queen kicks off spring with free cone day

March 9, 2018

The coming of warmer weather makes ice cream-centered QSRs like Dairy Queen very happy, and the chain is sharing its joy with customers on March 20 — the first…

4 QSR marketing tactics to take on the Gen Z challenge

When it comes to the 22 and under set, QSR marketers have their work cut out for them.

Industry heavy-hitters join leadership team at Kitchen United

March 6, 2018

Kitchen United — an on-demand startup spun out of the holding company behind Cali Group's Miso Robotics and the first application of facial recognition tech…

Arby's Restaurant Group buys 40 East Coast units

March 5, 2018

Arby's Restaurant Group Inc. has acquired 40 restaurants from franchisees Dan Soules and Mark Dunn of Grant Avenue Development Inc. The restaurants acquired by…

Balance Grille hopes to tip scales in brand's favor with downtown Toledo aquaponics farm

by S.A. Whitehead — Food Editor, Net World Media Group

Balance Pan-Asian Grille is hoping to tip the scales in their favor with an innovative new farming operation which, if successful, will soon replace a good…

QSR: Time to define what that means now?

by S.A. Whitehead — Food Editor, Net World Media Group

Quick-service, fast casual, fine dining -- does the restaurant industry need to come together to give more definition to what these service categories really…

Subway unwraps wraps - 1st core menu add in 2 years

March 2, 2018

Subway is introducing wraps featuring double the meat of an average 6-inch sub, plus veggies, cheese and sauces, after a successful introduction in Maine…

ZIVELO receives Growth Partner of the Year award from Honeywell

During the Honeywell Grow 2018 Partner Conference last week in Dallas, ZIVELO was presented with the Growth Partner of the Year, Gold award.

A&W taps into social media users' movie mania for 2nd year

March 1, 2018

A&W Restaurants is having some fun with the Academy Awards again this year following the last year's #AWcademyAwards Sweepstakes. This rendition on the…

Long John Silver's woos 'em at the drive-thru with 'do-it-all' menu boards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Animation and video-capable order-taking menu boards at Long John Silver's are "grabbing" customers right out of the drivers' seats at Long John Silver’s.

Quiznos tests new store design, menu in Wisconsin

February 26, 2018

Quiznos is opening a test site for the company's new store design in Menomonee Falls, Wisconsin on March 5. A news release said the Appleton Avenue store is…

Checkers & Rally's travels 2-way communication highway to QSR success

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to…

Subway kicks off new loyalty program in March

February 23, 2018

Next month, Subway will launch MyWay Rewards, a loyalty program customized to the user from enrollment through redemption, according to a press release. The…

The solution to the soggy home-delivered fry?

February 21, 2018

The increasing emphasis on restaurant delivery has brought all kinds of new problems to the table, like how do you keep fries hot and crispy on the delivery…

Carl's Jr., Hardee's split into separate brands, Carl's kicks off ad campaign

February 19, 2018

CKE Restaurants Inc. is separating the Carl's Jr. and Hardee's brands to create a distinct identity for each, starting with Carl's Jr. CKE selected Havas…

As QSRs rush to deliver, watch out for this costly oversight (Part 1 of 2)

by Brian Schaaf — Founder, Mileage Scout

Delivery has become something of a QSR panacea lately as increasing numbers of consumers opt to eat in the office or at home. But, before jumping on board…

What the AR burger waiting in the wings could mean for QSRs

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

One company is working to push menu boards into the future through a glasses-free augmented reality experience called HoloLamp, which delivers virtual menu…