Today’s diners want more, spend  less, like virtual restaurants

October 31, 2017

Today’s restaurateur had best be the type that literally thrives on competition because a new study shows that staying ahead in their business is increasingly…

Subway names business development chief

October 30, 2017

Subway has promoted Trevor Haynes, previously vice president of operations, to the position of chief business development officer for the 44,000-location…

El Pollo Loco adds flavors, chicken varieties to celebrate 1 year in Dallas-Fort Worth

October 30, 2017

El Pollo Loco is showing the people of the Dallas-Fort Worth area some love on its first anniversary in that market by giving away 365 meals at each of the 1…

Millennials: 'Give us big discounts, cut the small talk'

by S.A. Whitehead — Food Editor, Net World Media Group

One of the more eye-opening sessions at this Fast Casual Executive Summit in Nashville this month was a quick, question-filled hour-long chat with a varied…

Baskin-Robbins drops franchise fee for vets

October 24, 2017

Baskin-Robbins is opening a shop next year in Lansing, Michigan, with FranchiseeTA Treats, LLC, led by husband-and-wife team Tom and April English.  "We are…

White Castle cook-off yields connected customers ... plus Slider Brazilian Bruschetta

October 20, 2017

The latest promotion from White Castle manages to tap into two very hot restaurant trends — branded menu items making their way into grocery stores and patrons…

Dec. 5 webinar: How to Evaluate Digital Menu Solutions

October 19, 2017

Digital menus offer all kinds of perks for restaurateurs and their customers, but with the breakneck speed of technological change, it's tough to make…

White Castle test: Sometimes small things make a big difference

by S.A. Whitehead — Food Editor, Net World Media Group

Napkin dispensers aren't the subject of many sleepless nights for QSR executives. But maybe they should be.

TravelCenters of America adopts Paytronix loyalty platform

October 17, 2017

Loyalty and engagement software company Paytronix is now the loyalty and engagement system for the TravelCenters of America Minit Mart stores, along with…

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

by S.A. Whitehead — Food Editor, Net World Media Group

Trees may shed plenty every fall, but QSR menus do not. Rather, many brands have been adding on like crazy this fall with innovative offerings, both LTO and…

Arby's 'gone wild(er)' with venison nationwide, elk in 3 locations

October 12, 2017

On Saturday, Oct. 21, Arby's is bringing back a one-day-only offering of the insanely popular venison sandwich the chain sold last year at select stores. But…

Slim Chickens caters to football fans' food demands

by S.A. Whitehead — Food Editor, Net World Media Group

There may be no greater test of the success of a catering program than a fanatic football fan, who's been guzzling suds and suddenly becomes hungry. Party…

Subway promotes VP to top tech position

October 11, 2017

Subway has promoted its Marketing Technology Vice President Carissa Ganelli to chief digital officer, a news release said. Ganelli will now lead the brand's…

Worldwide expansion: Where to go and who to know

by Stephen Dutton — Analyst, Euromonitor International

The old adage of "getting to know the locals" is more relevant today than ever for restaurant chains. Here, Euromonitor's Stephen Dutton spells out three…

Note to McDonald's: Never underestimate a manic fanbase

October 9, 2017

Take one hit television show; combine a rabid fanbase with a major fast food brand and some heavy-duty Disney nostalgia, and voila, you have the makings of…

Krystal proves hurricane response plans help

by S.A. Whitehead — Food Editor, Net World Media Group

Many QSR chains lack hurricane response plans, citing the unique challenge that each storm presents. Not so though for Krystal, whose thorough hurricane…

Go green AND go home: Postmates expands emissions-free deliveries

October 4, 2017

Few, if any, current trends in the foodservice realm can top delivery and sustainable operations. Enter, the on-demand network  PostMates, which has expanded…

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

5 lessons restaurants can learn from Uber, Amazon

by Shyam Rao

Restaurants need to cement their brand with consumers now — and that means utilizing rich, mobile technology that can bring experiences similar to those of…

Catering to the Pressed-For-Time Diner

Lunch hour is one of the few times of the day workers can relax and recharge their minds. The challenge for restaurant operators is finding ways to maximize…