New studies show restaurant 'do's and don'ts' of online ordering, delivery

by S.A. Whitehead — Food Editor, Net World Media Group

As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…

Fast food customer satisfaction remains unchanged, but high

June 20, 2017

There weren't too many surprises for fast food operators in the latest American Customer Satisfaction Index, a national poll on the quality of an entire range…

Anthony's Coal Fired Pizza joins boycott wiping Anheuser-Busch products off NYC shelves

June 19, 2017

Anthony's Coal Fired Pizza has joined three dozen other New York brands in a boycott that is sweeping New York City store shelves clean of Anheuser-Busch…

Chick-fil-A delivers 'true' gluten-free sandwich

June 19, 2017

Chick-fil-A has added a gluten-free bun, now available for all of its sandwiches, in response to the estimated 18 million Americans who want bread free of the…

Subway adds touchscreen kiosks and mobile app to improve sales

June 16, 2017

Subway is introducing touchscreen ordering kiosks and a new mobile app in an effort to catch up with competitors like Panera Bread that have credited…

Irish Beef lassos Tucson Arby's stores

June 15, 2017

Irish Beef, a Dallas-based restaurant management and investment company, has acquired eight Tucson-area Arby’s locations from Cardinal RB Arizona LLC, with…

Harken restaurateurs: Are you ready for the 'Day of the Dad?'

by S.A. Whitehead — Food Editor, Net World Media Group

Read on to find out why that fancy cocktail and offbeat entree will do your brand no favors on Father's Day.

McDonald's France intros burger by 'la McFork'

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's may be the iconic American brand, but at least in France this month the brand has made a concession to the sensibilities of the oh-so-refined tastes…

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than…

America's tastes today? Cauliflower on pizza; radishes as raw meat

by S.A. Whitehead — Food Editor, Net World Media Group

With rapid-fire delivery and an upbeat attitude, menu analyst and Kruse Co. owner, Nancy Kruse, last week told a standing room only crowd at the National…

Long Range Systems partners with VeriSolutions to improve restaurant operations

June 1, 2017

Long Range Systems, a global provider of on-site guest paging, tracking and restaurant intelligence tools, has announced a strategic partnership with…

Krystal wakes up for summer sunny side up

May 31, 2017

Krystal is adding emphasis to its breakfast offerings this summer with a three-egg breakfast LTO for $3.99, served with a choice of sausage or bacon as well as…

McDonald's expands US delivery

May 31, 2017

McDonald's is growing its delivery operations on the UberEATS app to include 1,000 U.S. restaurants this week and 3,500 U.S. restaurants by the end of June…

A gamut of great ways to make diners 'swoon' in June

by Seshu Madabushi — Founder & CEO, mKonnekt

If your brand's list of great things to celebrate, promote and connect with the community ends at Father's Day for the month of June, we've got a few surprises…

Bojangles redesign wraps history in modern package

May 25, 2017

Bojangles is opening a new restaurant concept June 1 in Charlotte, North Carolina, a news release said. The West Trade Street location opens on Thursday, June…

Does your brand 'deliver' on delivery?

May 25, 2017

Delivery is today's "little darling" of the restaurant industry, as was just repeatedly proven in numerous presentations at this year's National Restaurant…

Taco Bueno hires new COO, CMO

May 24, 2017

Taco Bueno's has hired a new COO and CMO.  COO Tony Darden and CMO Sarah Beddoe bring extensive industry experience to their positions and will develop Taco…

Are you following these steps to find high-quality workers?

May 24, 2017

A veteran restaurant industry leader on why restaurant strategy today focuses on finding and keeping creative workers over and above just about everything else.

Jack in the Box Selects Hughes for Its Nationwide Next-Generation Network

Quick service restaurant Jack in the Box and its Qdoba Mexican Grill subsidiary have selected Hughes Network Systems, LLC (HUGHES) the world's leading provider…

Food Online Ordering Systems integrates with Epson's printer for online ordering solution, including self-order kiosk

May 23, 2017

Food Online Ordering Systems, a provider of custom, in-house online ordering solutions for restaurants, has certified Epson America, Inc.'s latest product…