Customer Service / Experience News & Media
Smoothie chain raises awareness for wage gap on International Women's Day
March 8, 2017
The gender wage gap won't close until 2186, according to the World Economic Forum. To accelerate the process, and raise awareness for International Women's Day…
read nowCaptain D's accelerates franchising
March 7, 2017
Illinois, Virginia, Texas, North Carolina and Kentucky will soon get additional Captain D's locations as part of an accelerated franchise development
read nowChowly integrates online ordering, POS systems
March 6, 2017
Chowly is partnering with MICROS Retail Systems to integrate all third-party online ordering systems into POS systems for MICROS clients, according to a press…
read nowHP MX12 Retail Solution: A new level of retail agility
Deliver an enhanced customer experience at the counter and increase your operational efficiencies with the HP MX12 Retail Solution, which combines a…
Presented by HP Inc.
download nowKeep point-of-sale data safe on all sides
The technologies at work in today’s retail point-of-sale (POS) environment capture more – and more valuable – customer data than ever before, allowing…
Presented by HP Inc.
download now
McDonald's pins global growth on bringing the food to you
March 2, 2017
McDonald's is pinning its expansion planet-wide going forward largely on the many ways it can deliver food to its customers, whether they be seated in stores…
read nowAmazon expands food delivery service
February 28, 2017
Washington, D.C. Amazon Prime members can now get deliveries from 150 restaurants, including Osteria Morini, Bolt Burgers, Pizza Mart and Maketto, according to…
read now
Cousins redesign highlights why Boomers are still important
by S.A. Whitehead — Food Editor, Net World Media Group
Millennials are the age group of the moment, but the boomers who once held that title should not be forgotten just yet, particularly when it comes to…
read nowSilkron Technology offers interactive kiosk for quick service restaurants
February 27, 2017
Malaysia-based Silkron Technology has introduced its Smart F&B Solution, an interactive kiosk designed to increase revenue and profitability of quick…
read now
Kiosk translates in sign language to assist hard of hearing customers
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Juke Slot develops a kiosk that offers sign language for hard of hearing customers, a significant market with special needs. One customer's experience alerted…
read nowWendy's plans to have kiosks in more than 1,000 North American restaurants in 2017
February 23, 2017
More than 1,000 Wendy's restaurants in North America will have kiosks in 2017, Chief Information Officer David Trimm stated at the company's recent investor…
read nowKing-Casey, Envirosell release MenuBoard Pro
February 22, 2017
King-Casey and Envirosell, two restaurant and retail consultant firms, collaborated to create MenuBoard Pro, according to a press release.
read nowSpeedline Solutions debuts new menu management tool
February 15, 2017
Speedline Solutions is debuting a menu management system to help chains create and release a consistent menu for all locations as well as ConnectService, which…
read nowNew restaurant rating system focuses on economic impact
February 14, 2017
Food industry veteran Sara Brito and entrepreneur Jeff Hermanson have collaborated to create a new rating system for all restaurants based on economic impact…
read now
Yum asks, 'Why shouldn't the chicken cross the road?'
February 13, 2017
Yum is taking its chicken show on the road, according to a conference call with the Louisville-based company's CEO Greg Creed Thursday, who said the company…
read nowMcDonald's tests crab on sourdough
February 10, 2017
This may the year that fast food goes a little offbeat. McDonald's is testing snow crab on sourdough in four San Jose, California, locations, according to a…
read nowYoshinoya America names former Rally's leader to top operations role
February 9, 2017
Yoshinoya America is tapping into new leadership, appointing the former Checkers/Rallys brand turnaround and operational leader, Jim Stevens, as its chief…
read nowWhataburger debuts updated sauces, ketchups
January 30, 2017
Which condiment brand "makes everything taste better" has a fan wanting it to "run through my veins," and was called the "best on the planet?"
read now
Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story
by S.A. Whitehead — Food Editor, Net World Media Group
Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.
read nowFranchisee invests $125k into Costa Rican Quiznos unit
January 25, 2017
A Quiznos unit in Liberia, Costa Rica, has received $175,000 from a multi-unit Quiznos franchisee — QZCR S.A.— which also owns and operates other concepts in…
read nowSubscribe
Get the latest news and resources from QSR Web.
