Taco John's uses innovative 2-day planning and cooking session to guide its future

May 25, 2016

The future of tacos is the meaty matter at issue at Taco John’s third annual menu innovation summit, a two-day brainstorming session for franchisees, industry…

Krystal launches rebranding efforts

May 25, 2016

The Krystal Company, an 80-year-old chain, has begun a brand refresh with its stores in Augusta, Georgia.

Differentiate or die: Dunkin' innovation chief warns retailers about new digital age

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do…

Why 'locally sourced,' 'organic' aren't just buzzwords

QSRs need to pay heed to the increasing movement of consumers toward all things healthy and natural, and they need to be authentic about it.

Restaurant tech partnership boosts marketing efforts through online ordering

May 17, 2016

Real-time restaurant marketing provider, Paytronix Systems, has joined hands with digital ordering provider, Olo, to provide features to help…

Cousins Subs makes sweeping changes to refresh brand, returns to original logo

May 16, 2016

The trend toward modifying businesses that fall strictly into the QSR category into  hybrids that mix quick service with some of the elements of fast casual is…

Golden Krust maximizes 'golden opportunity' with Undercover Boss appearance

by S.A. Whitehead — Food Editor, Net World Media Group

May 13, 2016

Golden Krust shows how to make the most of a promotional opportunity by using its CEO's upcoming appearance on Undercover Boss to gain sales, customers and…

Restaurant, oh restaurant, how do I pay thee? Study counts the increasing number of ways

by S.A. Whitehead — Food Editor, Net World Media Group

May 12, 2016

Restaurateurs who offer the most-preferred ways to pay at their establishments are getting the edge in attracting business. That's one of the primary findings…

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Upserve acquires Breadcrumb

May 10, 2016

Upserve announced today that it's acquiring mobile point-of-sale platform, Breadcrumb, from Groupon to meet growing demand for a combination of the two…

Site selection secrets for restaurant tenants

The commercial space chosen by a restaurant tenant can be a deciding factor in the success or failure of the business.

Free webinar: How Norwegian Cruise Line uses tablets to improve restaurant experience

April 27, 2016

Understanding that today's consumers want what they want when they want it, Norwegian Cruise Lines set out to adopt tablet technology to provide a better…

Free webinar: McAlister's marketing exec dishes on posting nutritional info

April 22, 2016

McAlister's Deli recently took on the challenge of displaying nutritional info in its restaurants even though the government recently pushed back the deadline…

Blimpie hopes contest will drive online engagement

April 21, 2016

Participants have a chance to win a trip for two to New York City, as well as over $9,000 in cash and instant-win prizes.

3 tips for restaurant owners to master user-generated content

We live in a social media world and nowhere is that more clear than in the restaurant industry. Pictures of food are ubiquitous, dominating photo-driven…

Bridg launches Reveal data analysis system

April 18, 2016

Bridg has launched Reveal to provide new and potential clients with complimentary, customized customer data analysis.

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…