Cousins Subs makes sweeping changes to refresh brand, returns to original logo

May 16, 2016

The trend toward modifying businesses that fall strictly into the QSR category into  hybrids that mix quick service with some of the elements of fast casual is…

Golden Krust maximizes 'golden opportunity' with Undercover Boss appearance

by S.A. Whitehead — Food Editor, Net World Media Group

May 13, 2016

Golden Krust shows how to make the most of a promotional opportunity by using its CEO's upcoming appearance on Undercover Boss to gain sales, customers and…

Restaurant, oh restaurant, how do I pay thee? Study counts the increasing number of ways

by S.A. Whitehead — Food Editor, Net World Media Group

May 12, 2016

Restaurateurs who offer the most-preferred ways to pay at their establishments are getting the edge in attracting business. That's one of the primary findings…

Consumers rank Panera, Chick-fil-A, Starbucks, DQ as favorite brands

by S.A. Whitehead — Food Editor, Net World Media Group

Results are in from a study created via a mobile insights platform that captures customer impressions of some of the nation's premier QSR brands.

Upserve acquires Breadcrumb

May 10, 2016

Upserve announced today that it's acquiring mobile point-of-sale platform, Breadcrumb, from Groupon to meet growing demand for a combination of the two…

Site selection secrets for restaurant tenants

The commercial space chosen by a restaurant tenant can be a deciding factor in the success or failure of the business.

Free webinar: How Norwegian Cruise Line uses tablets to improve restaurant experience

April 27, 2016

Understanding that today's consumers want what they want when they want it, Norwegian Cruise Lines set out to adopt tablet technology to provide a better…

Free webinar: McAlister's marketing exec dishes on posting nutritional info

April 22, 2016

McAlister's Deli recently took on the challenge of displaying nutritional info in its restaurants even though the government recently pushed back the deadline…

Blimpie hopes contest will drive online engagement

April 21, 2016

Participants have a chance to win a trip for two to New York City, as well as over $9,000 in cash and instant-win prizes.

3 tips for restaurant owners to master user-generated content

We live in a social media world and nowhere is that more clear than in the restaurant industry. Pictures of food are ubiquitous, dominating photo-driven…

Bridg launches Reveal data analysis system

April 18, 2016

Bridg has launched Reveal to provide new and potential clients with complimentary, customized customer data analysis.

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

KFC slows down fast food

April 7, 2016

KFC made a public recommitment to the standards set forth by founder Colonel Harland Sanders in 1952.

The ROI of Paging Systems

Tried-and-true paging technology not only can help improve operations, it can improve the bottom line as well.

Location matters: Are you on the wrong side of the road?

Most Investors understand the importance of analyzing demographics and traffic counts, but asking the question: "Is this location on the right side of the…

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

White Castle gets in on April Fool's Day fun

April 1, 2016

The chain stated it will begin nationwide delivery of The Original Slider in Crave Cases (30 Sliders) via Crave Copters, unmanned aerial vehicles more…