Wendy's partners with Toys 'R Us for holiday promo

November 19, 2012

For the second year, Wendy's is partnering with national toy retailer Toys 'R Us to provide holiday-themed toys and two money-saving Kids' Meal offers to help…

Ben & Jerry's launches fan-generated Instagram campaign

November 19, 2012

Ben & Jerry's has launched a new global Instagram program called "Capture Euphoria," to further engage its 120,000-plus Instagram followers.

Q&A: The evolution of online ordering

NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.

Burger King expands home delivery service to Texas

November 15, 2012

Less than a month after extending its home delivery service to select Florida markets, Burger King has announced that it will also now be delivering to the…

Restaurants adapting Facebook ordering integration

by Alicia Kelso — Editor, QSRWeb.com

Nearly 100 percent of restaurant brands will be on Facebook within the next two years.

Chick-fil-A named consumer favorite

November 14, 2012

Despite a tumultuous year, Chick-fil-A has been chosen as the top chicken chain by a survey of 7,600 consumers. The survey was conducted by research firm…

Dunkin' Donuts mobile app now features discounts, promotions

November 8, 2012

Dunkin' Donuts today updated its mobile app to enable users to receive mobile offers, which are for special discounts and promotional offers on the brand's…

Baskin-Robbins crowdsourcing for next ice cream flavor

November 6, 2012

Baskin-Robbins has kicked off its third annual Create Baskin's Next Favorite Flavor Contest, which invites guests to create an original ice cream flavor using…

How a digital loyalty program can help a smaller chain compete

Digital customer engagement providers can now use social media accounts to link a customer's existing social media identity to a new digital customer…

Tim Hortons kick starts Canadian mobile payments industry

November 2, 2012

The chain also just announced it was rolling out contactless payments by the end of the year.

Restaurant apps evolve into interactive information providers

by Alicia Kelso — Editor, QSRWeb.com

Informational apps are more effective at impacting purchasing decisions than entertainment apps.

Arizona McDonald's units host Family Literacy Day

October 31, 2012

McDonald's restaurants throughout greater Phoenix and northern Arizona will host Family Literacy Day at 1 p.m. Nov. 3

Restaurant consumers increasingly interested in technology

October 31, 2012

Consumers are increasingly interested in technology amenities when dining out, even though restaurants' incorporation of such amenities is slow.

Burger King adds operations coaches for consistent experience

by Alicia Kelso — Editor, QSRWeb.com

New menu and marketing initiatives continue to yield positive results.

KFC brings hunger fight to Facebook

October 30, 2012

KFC is calling on its Facebook fans to "Pass the Bucket" this month to raise awareness for hunger. Once again, KFC is raising money and awareness through its…

Burger King extends delivery service to Florida market

October 30, 2012

Burger King has been offering delivery services in the Washington, D.C., Maryland, Virginia and New York markets since the beginning of the year.

Taco Bell preps for Doritos Locos World Series giveaway

October 29, 2012

Thanks to San Francisco Giants' player Angel Pagan and his second base steal during Game 2 of the World Series against the Detroit Tigers, Taco Bell will give…

9 best practices for restaurant operators

by Christopher Hall — w, t

A foodservice expert delivers tips on how to maximize performance by taking care of the basics.

Krystal serves 1 million-plus burgers for anniversary promo

October 26, 2012

Krystal restaurants across 11 states sold their signature hamburger for 25 cents Wednesday, in celebration of the brand's 80th anniversary.

Study: Social media interaction leads to long-term sales increases

October 26, 2012

New research shows that social media interaction between a customer and a brand drives immediate and long-term sales increases. The 2012 LoyaltyOne Social…