Cincinnati city council caps delivery fees at 15%

May 22, 2020

Add Cincinnati, Ohio to the growing list of cities that are capping third-party delivery fees. Thursday, the local city council passed legislation that caps…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Kitchen United opens in Austin

May 21, 2020

Kitchen United, a kitchen-as-a-service company built to serve off-premise dining, has opened a center in Austin, Texas. The facility, referred to as Kitchen…

Service helps brands build in-house delivery, bypass 3rd-party providers,

May 21, 2020

Irvine, California-based gig engagement platform provider, ShiftPixy, has launched an initiative that it said in a news release will "help restaurants reclaim…

QSR customers dissatisfied with delivery, but still won't dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

A consumer survey and another data analysis show consumers are not racing back to dine in, but are committed to delivery, though many have big issues with how…

Subway's take on getting back to dine-in

by S.A. Whitehead — Food Editor, Net World Media Group

Like so many other QSRs these days, Subway stores and franchisees are in the process of powering and training up for dine-in amidst a socially distanced world.

Moto, QikServe launching mobile ordering at UK rest stops, starting with Burger King

May 18, 2020

Moto, the largest highway service operator in the U.K., is launching a click-and-collect mobile ordering program at 48 of its sites, backed by QikServe's…

NYC Council caps third-party delivery fees

May 14, 2020

The New York City Council voted to cap commissions on third-party food delivery services during the state of emergency, a move that supporters say will provide…

May 26 webinar hones in on curbside pickup, delivery transition tips that work

The pandemic has pushed restaurant curbside pickup and delivery practices to the top of operators' priority lists. Check out this free webinar for one brand's…

Newly launched website helping restaurants cut third-party delivery

May 11, 2020

Lunchbox, a digital ordering platform, has launched a non-profit website called Help Main Street to help local business owners provide delivery service without…

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Dunkin' adds Uber Eats to delivery partners

May 5, 2020

Delivery has become the name of the pandemic-era restaurant game, and Dunkin' is seconding that by announcing a partnership with Uber Eats at more than 1,70…

Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves

by S.A. Whitehead — Food Editor, Net World Media Group

Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…

Third-party delivery was on the rise pre-pandemic

May 1, 2020

Consumer awareness and use of third-party restaurant food services were on the rise even before the outbreak of COVID-19. to rise, acoording to a study by…

Nathan's Famous tech transformation: Serving customers 'where, when and how' they want it

by S.A. Whitehead — Food Editor, Net World Media Group

After a solid 102 years in existence, Nathan's Famous — one of the few U.S. brands around for the last pandemic in 1918 — has made a timely tech transformation…

Edible, Wienerschnitzel roll out new sweet treats for COVID-19-weary world

April 28, 2020

Signs that some restaurant leaders are glimpsing light inside the pandemic-shadowed tunnel, comes from the announcements this week of new products…

Seattle caps restaurant delivery commissions

April 28, 2020

Seattle officials have passed a measure capping all third-party food delivery service commissions at 15%, citing efforts to help restaurants amid COVID-19. The…

Halo Burger reopens 6 Michigan stores

April 28, 2020

Halo Burger, a Flint, Michigan-based QSR, will reopen six of its eight stores on Friday for drive-thru, delivery and online ordering, a news release said. All…

Tim Hortons US works with Uber Eats on national delivery rollout

April 17, 2020

Tim Hortons U.S. has partnered with UberEats to deliver its menu items nationally for the first time, a news release said. 

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…