Commentary: What's your mobile wallet recipe?

The mobile customer wants to be an active participant in the experience and is a potential brand ambassador if you get the experience right.

Dining Alliance signs national contract with Pepsi

May 2, 2013

Dining Alliance, a foodservice partnership for independently owned restaurants, has signed a national contract with Pepsi, the first soda agreement to serve…

Menu price survey now open to support NRA Educational Foundation

May 1, 2013

SpenDifference, a supply chain co-op, has launched its latest menu price survey open to chain restaurants. The 12-question survey is designed for chains that…

New mobile survey solution to help restaurants 'quickly address customer complaints'

April 30, 2013

Maritz Research has launched a customer survey system designed for the food service industry. The solution, Capella Restaurant, is the newest addition to the…

Carl's Jr., Hardee's partner with Hillshire Farm for breakfast offering

April 30, 2013

Carl's Jr. and Hardee's have partnered with Hillshire Farm for a new breakfast offering. The brands' signature Made From Scratch Biscuits will be the base for…

Yum! expects China recovery to take 6 to 9 months

by Alicia Kelso — Editor, QSRWeb.com

KFC and Pizza Hut U.S. sales soft in Q1; attributed to lack of innovation and value compared to competition.

Arby's adds King's Hawaiian bun option

April 24, 2013

Arby's has introduced the new King's Hawaiian Roast Beef sandwich for a limited time. The sandwich is made with one-third more roast beef and is served on a…

Whataburger takes its signature condiments into retail space

April 24, 2013

Whataburger announced this week it will launch its signature condiment line into the retail space for the first time. The brand's Fancy Ketchup, Spicy Ketchup…

Survey: Two-thirds of Americans would refuse to patronize restaurants with dirty restrooms

April 23, 2013

Foodservice professionals have a lot to think about when trying to deliver a quality dining experience, but restrooms need to be a major consideration…

McDonald's exec: Supply chain, real estate, franchisees keys to global growth

by Cherryh Cansler — Editor, FastCasual.com

McDonald's Middle East Development Company's managing director says keeping the consumers' wants in mind is important for a brand hoping to expand globally.

Subway unveils recycled catering trays

April 23, 2013

The Subway restaurant chain has introduced catering trays that are made from 95 percent post-consumer recycled PET. The brand estimates that the adoption will…

NPD Group launches monthly foodservice sales tracking service

April 16, 2013

NPD Group announced it will launch SupplyTrack this summer. The new service will track foodservice distributors and manufacturers' market performance by…

Restaurant industry groups support renewable fuel standard reform

April 11, 2013

Four Congressmen introduced the Renewable Fuel Standard Reform Act this week, bipartisan legislation aimed at reducing food costs by eliminating the…

Leaf launches POS tablet for limited-service restaurants

April 11, 2013

Limited-service restaurants now have a mobile point of sale unit designed specifically for them. Leaf, a provider of POS systems, business intelligence and…

Yum! Brands social responsibility report focuses on nutrition, sustainability

by Alicia Kelso — Editor, QSRWeb.com

The company is currently working to synchronize its animal welfare program and policies throughout all of its global markets.

Is China's bird flu crisis a big concern for international QSRs?

April 9, 2013

Still reeling from the effects of a poultry supply chain crisis in China earlier this year, Yum! Brands now faces even more tumult from an avian flu outbreak…

Report: Chicken sandwiches now outnumber burgers on QSR menus

April 8, 2013

New research from Mintel compiled for Burger Business shows that the longstanding fast food burger wars may be evolving into the chicken sandwich wars.

Dairy Queen now offering Blizzards in a waffle cone

April 4, 2013

Dairy Queen's announced that its signature Blizzards are now available in a waffle cone. Any flavor Blizzard can be ordered with a fresh-baked cone, according…

Tim Hortons outlines sodium reduction, sustainability efforts

April 4, 2013

Tim Hortons released its third annual Sustainability and Responsibility Report this week, highlighting the company's 2012 efforts and outlining goals for 201…

Blimpie to add pretzel bread as permanent option

April 2, 2013

Blimpie is introducing a new turkey sandwich on pretzel bread this week. Additionally, because of pretzel bread's popularity, the chain will add it as a…