How to Keep Your Customers Safe in a Post-Pandemic World

As more Americans get vaccinated and dine-in restrictions lessen, restaurants are preparing for traffic increases.

Presented by FastCasual.com

Has food become secondary to foodservice?

by S.A. Whitehead — Food Editor, Net World Media Group

Being a restaurant customer today involves many considerations beyond just the food itself. In fact, at least one group of forecasters said the food is…

The digital revolution in QSR food safety

by Charlie Piper

Even the most organized restaurant systems can be baffled by all the legal and health regulations required around food safety. Digital tools take the tricks…

Fast casual leaders talk food safety in the world of COVID-19

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Food safety has always been top of mind for every restaurant, but is now even further a priority given the COVID-19 pandemic. Three fast casual brand leaders…

[Fast Casual Executive Summit 2020] How to Get in the Food Safety Zone

Bonchon, Fazoli’s, and The Hummus & Pita Co., and PathSpot Technologies Executives discuss implementing strict procedures, inspiring employee and leadership…

Presented by Fast Casual Executive Summit

Frios: The meaning of mobilizing a brand

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic has made the notion of meeting customers where they are a business imperative. One Alabama-based former store- and cart-based brand exemplifies…

Packaging at Burger King, Freshii, McDonald's tests positive for potentially toxic chemicals

August 7, 2020

Packaging from Burger King, Cava, Freshii, McDonald's, Sweetgreen and Wendy's contained potentially toxic "forever" chemicals that may cause cancer and other…

Making Your Restaurant Safe Again - Give Guests Confidence to Return

We looked at a recent study of top things people say are important as they look at dining again, and how you can provide those things to bring your customers…

Presented by SynergySuite

Making 'masked' hospitality work: Cost, customer engagement challenge QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

In a COVID-19 world, masks have become a fact of life for restaurant operators and employees. The question now is how to use them safely and cost-effectively…

COVID-19 pandemic coverage on QSRweb

by S.A. Whitehead — Food Editor, Net World Media Group

We've gathered all the ongoing coverage across our food service websites here in one story, which will be added to on a daily basis as news breaks.

Meeting QSRs' urgent app-based COVID-19 training needs

by S.A. Whitehead — Food Editor, Net World Media Group

QSR leaders nationally are urgently seeking training services that can be pushed out quickly to vast numbers of hourly workers across many locales and types of…

Pathspot raises $6.5M in financing

May 22, 2020

PathSpot, a creator of a hand hygiene management system, has raised $6.5 million in a Series A round led by Valor Siren Ventures I L.P., bringing the company's…

Tackling COVID-19 training on QSRs' front lines, plus menu must-haves for a 'to-go' world

by S.A. Whitehead — Food Editor, Net World Media Group

For QSR operators today, there are two huge questions: "How can I quickly train my staff on all these new COVID-19-related mandates?" and "How should I modify…

Burger King, Popeyes, Tim Hortons North America stores ready for dine-in, CEO says

May 12, 2020

The CEO of Restaurant Brands International Inc., the parent of Burger King, Popeyes and Tim Hortons, has prepared its nearly 15,000 North American stores and…

How to Thrive After Reopening by Harnessing Your Back of House

Are you still managing inventory with spreadsheets? Or scheduling shifts based on half-remembered conversations? This guide talks about why taking full…

Presented by SynergySuite

McDonald's owner/operator relays lessons learned from pandemic

by S.A. Whitehead — Food Editor, Net World Media Group

The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…

COVID-19 liability protection for restaurateurs + Edible Brands' new QSR

by S.A. Whitehead — Food Editor, Net World Media Group

Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…

McDonald's, Taco Bell, Dunkin' all amp up COVID-19 protection measures

April 13, 2020

Three major QSR brands are stepping up their COVID-19 precautionary measures and adding employee protective gear and other items, beginning with McDonald's. In…

New protocol, food safety tools audit restaurant COVID-19 practices

April 1, 2020

Steritech, a North Carolina-based food safety and pest control firm, a launched two new COVID-19 check services that can be operated virtually to ensure…

Burger King, Popeyes, Tim Hortons company CEO lays out COVID-19 response

Restaurant Brands International CEO Jose Cil sent an information-filled letter to the system, media and investors to provide a look at the many levels the…