Blaze Pizza CEO: Pizzaverse tech still growing, staffing can be addressed

by Mandy Wolf Detwiler — Editor, Connect Media

During the Pizza Leadership Virtual Summit, Blaze Pizza CEO Mandy Shaw addressed the rise in technology and current staffing challenges.

Star’s Christine Duffy Is Honored With RSPA’s W2W 2022 Leader Of The Year Award

Christine Duffy, Director of Distribution Sales at Star Micronics America, has been honored with RSPA's W2W 2022 Leader of the Year Award!

4 Signs that Your Customer Service Team Needs Additional Training

Every time your staff serves a client quickly, efficiently and courteously, you may be gaining a returning customer. But when crew members are not adequately…

How Star Micronics Is Helping Channel Partners Succeed

At Star Micronics, our executive team is always listening. We want to understand the challenges our channel partners face so we can do whatever is in our power…

Bonchon, Asian Box, Zoup Eatery leaders discuss hiring, retention best practices

by Mandy Wolf Detwiler — Editor, Connect Media

Hiring and retention remains a critical issue plaguing the restaurant industry today. A panel of experts at the Restaurant Franchising & Innovation Summit…

Taco Bell launches Taco Bell Business School

January 19, 2022

Taco Bell has launched the Taco Bell Business School in conjunction with the Yum! Center for Global Franchise Excellence in partnership with the University of…

U.S. Air Force Partners with 1Huddle to Elevate Airmen Training

Partnership to Transform the Way U.S. Air Force Trains & Develops their Airmen by Gamifying Mandatory Career Development Courses

Restaurant leaders share insight on top challenges, how to succeed

by Mandy Wolf Detwiler — Editor, Connect Media

A panel talk at Networld Media Group's Restaurant Franchising and Innovation Summit focused on restaurant leadership development and experts shared insight on…

Burger King taps Tom Curtis as president

August 24, 2021

Burger King COO Tom Curtis, who joined Burger King in March, has been promoted to president of the company's U.S. and Canada locations, according to a press…

Burger King, Popeyes parent names directors

June 17, 2021

Toronto-based Restaurant Brands International Inc. — parent company of the Burger King, Popeyes and Tim Horton's brands — today announced results of a vote…

Inspire Brands names CFO

June 17, 2021

Inspire Brands Inc. has named former Dunkin' Brands CFO Kate Jaspon as the Atlanta-based QSR company's CFO, following the retirement of David Pipes. Jaspon…

Plant Power Fast Food: Mission-rooted and ready to grow

by S.A. Whitehead — Food Editor, Net World Media Group

Plant Power Fast Food is not a restaurant, says its co-CEOs, but a mission.

Hardee's parent names former Domino's executive as 1st chief global development officer

June 9, 2021

Hardee's and Carl's Jr. parent company, CKE Restaurants Holdings Inc., has named former Domino's franchise development executive, Matthew Walls, as its first…

Qdoba taps former CKE exec as CDO

June 7, 2021

Qdoba has named Jim Sullivan, a former CKE Restaurant Holdings exec, as chief development officer to lead market planning, site selection, real estate…

Bojangles names 2 C-suite growth leaders

May 25, 2021

Bojangles has named a former McDonald's executive as chief development officer, while promoting its current franchise development lead to chief growth officer…

Jack in the Box names former Mooyah president to COO post

May 18, 2021

Former Mooyah Burgers President Tony Darden has been named COO and senior vice president at Jack in the Box Inc., and brings more than 25 years experience in…

Quelling QSRs' labor pains: Why things must radically change

by S.A. Whitehead — Food Editor, Net World Media Group

In this second of a two-part series on the restaurant industry labor crisis, restaurateurs and industry experts pinpoint the answers all feel are urgently…

Are QSR companies overdue for some common sense?

by S.A. Whitehead — Food Editor, Net World Media Group

Organizations that lose cultural common sense also lose touch with both their employees and their customers. That's why one cultural transformation expert…

Ex McDonald's CEO must answer QSR's questions about sexual relationships

March 30, 2021

McDonald's ex-CEO Steve Easterbrook will have to provide much of the information he asked a court to hold back in a lawsuit in which McDonald's alleges he lied…

Church's Chicken names leaders for growing international business

March 30, 2021

Global QSR company Church's Chicken and its international sister brands, Texas Chicken and Church's Texas Chicken, have added two names to the company's…