Chaos to Consistency: The 2026 Guide to Building Bulletproof Restaurant Operations

Miso Robotics is transforming commercial kitchens with AI-powered automation that increases speed, consistency, and profitability. Through intelligent robotics…

Presented by Miso Robotics

How to empower employees through autonomy, ownership

by Jim Knight — Founder & CEO, Knight Speaker

Effective leadership requires balancing autonomy with support to transform organizational culture, drive innovation and boost performance by empowering…

The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…

6 Signs Your Team Communication Isn't Secure Enough

Here are six signs your team communication isn't as secure as you think. If any of these sound familiar, it's time to rethink how your team communicates at…

Building unity through community

by Kathleen Wood — Founder, K. Wood Partners

By fostering shared experiences and intentional connections, the restaurant industry serves as a vital "community connector" that accelerates growth for…

Reigniting passion in your team: a blueprint for peak performance

by Jim Knight — Founder & CEO, Knight Speaker

Cultivating employee passion through purpose, recognition and autonomy is the key to driving superior business performance, innovation and long-term retention…

Successful and struggling: The Founder paradox no one talks about

by Kathleen Wood — Founder, K. Wood Partners

We explore the "founder's paradox" of being both successful and isolated, ultimately arguing that connecting with a community of peers is the essential…

Bridging the restaurant coaching gap: LEAD announces leadership events in KC, Dallas

by Cherryh Cansler — Editor, FastCasual.com

As the publisher of FastCasual.com and a proud Kansas Citian, I've always said that some of the best leadership in the restaurant industry is bred right here…

A Restaurant Owner's Guide to Secure Team Communication

Using personal chat apps for work puts your business data at risk. This guide breaks down the challenges of unsecured team communication, the real costs to…

Why Your Company Has 40 Group Chats and Nobody Knows What’s Going On

Personal chat apps give you zero control over company data. When employees leave, they take years of business information with them—and removing them takes…

How to amplify your leadership impact by leading with influence

by Jim Knight — Founder & CEO, Knight Speaker

Leading with influence focuses on building trust, empathy and a shared vision to inspire teams toward higher engagement and growth, moving beyond traditional…

Refresh your XM strategy with this clear, practical checklist

A simple visual guide to help strengthen your customer and employee experiences.

Presented by Service Management Group

Frontline first: Connecting employee and customer experience for stronger results

Learn how a connected employee and customer experience can boost engagement, loyalty, and performance.

Presented by Service Management Group

Visibility Is Security: The Compliance Risk of Internal Team Communication

Your biggest security risk isn't external - it's your internal communication. Discover how using personal chat apps for work creates massive compliance risk…

The Legal Liability of Unmonitored Work Group Chats

There comes a point where the informal chat apps that got your business off the ground become a serious liability, creating legal, HR, and financial risks that…

Your frontline is your superpower. Here’s how to unlock it.

Frontline employees carry your brand every day, yet many feel overlooked and unheard. Learn how empowering them with trust, training, and meaningful feedback…

Pizza Brands to Watch in 2026

Dominating the landscape is a shift toward “experiential” and “fusion” dining, where classic pepperoni is being challenged by global flavors like…

Presented by PizzaMarketplace.com

The power of why: no budget needed

by Kathleen Wood — Founder, K. Wood Partners

Founders are encouraged to anchor their leadership, decision-making and momentum to their "why," which is presented as their most powerful, zero-cost asset for…

Former KFC marketing lead takes helm as Long John Silver's CMO

December 8, 2025

Long John Silver's has hired former KFC director of retail marketing Laura Curth Ellis to serve as chief marketing officer. As CMO, Ellis will lead the brand's…

The future of experience management: 10 trends shaping 2026

Explore the top 10 experience management trends shaping 2026. From practical AI to personalization, each has the potential to help brands build stronger…