The 'people-first' philosophy that turned a broke delivery driver into Domino’s largest U.S. franchisee

by Mandy Wolf Detwiler — Editor, Connect Media

Former delivery driver Brian Bailey scaled his Domino’s franchise from a single New Mexico location into a massive 160-store empire by maintaining a strict…

Wendy's names Robert D. 'Bob' Wright president, CEO

May 20, 2026

The Wendy's Company has appointed Robert D. "Bob" Wright as president and CEO, effective May 21. Wright will also join the company's board of directors…

Mellow Mushroom VP shares secrets to long-term franchise success

In this episode of the Pizza Marketplace podcast, Mellow Mushroom VP of Franchise Development Jamie Cecil discusses the brand's 50-year history of "unicorn…

How the Best Franchise Groups Get Franchise Communication Right

The bigger your franchise gets, the harder team communication becomes to manage. This guide covers what every franchise operator needs to know about keeping…

What Every Multi-Location Business Needs to Know About Team Communication

Here's what every multi-location business needs to know about getting team communication right at scale.

6 Signs Your Restaurant Team Communication Is Out of Control

If any of these signs sound familiar, it’s worth seriously rethinking how your team communication is set up.

How One Restaurant Fixed Its Team Communication Chaos (And What Every Operator Can Learn From It)

Most restaurants are losing data, burning out staff, and starting from scratch every time someone leaves. Here's how one multi-location BBQ restaurant fixed…

Built to Breakthrough: The power of one vision

by Kathleen Wood — Founder, K. Wood Partners

The Power of One Vision provides restaurant Founders with a strategic framework to transition from "stuck in the middle" to scalable growth by shifting their…

The Complete Guide to Team Communication for Restaurant Franchise Owners

Running a restaurant franchise on texts and group chats is messier and riskier than you'd think. Here is a complete guide to improving and organizing team…

7 strategies for creating high-performing culture, building a winning team

by Jim Knight — Founder & CEO, Knight Speaker

Building a high-performing culture isn't an accident — it's an intentional leadership strategy that prioritizes purpose, trust and empowerment to transform a…

Built to Breakthrough Playbook: How to go from stuck to scale

by Kathleen Wood — Founder, K. Wood Partners

To help founders overcome the "Stuck Zone" where business complexity stalls momentum, this playbook introduces the Power of One System and its Six Factors of…

Blaze Pizza, Farmer Boys, Mike's Red Tacos, HigherMe experts discuss recruitment, retention

by Mandy Wolf Detwiler — Editor, Connect Media

Industry experts at the Restaurant Franchising & Innovation Summit emphasized that sustainable restaurant profitability and successful scaling depend on…

Turn up the volume: how to use storytelling to build an unstoppable company culture

by Jim Knight — Founder & CEO, Knight Speaker

Effective storytelling transforms abstract company values into a memorable, emotionally resonant culture by humanizing leadership and providing a narrative…

How to build a thriving company culture that inspires and engages

by Jim Knight — Founder & CEO, Knight Speaker

A strong, intentional company culture drives success by boosting productivity, attracting top talent and fostering an environment where employees feel valued…

Team Communication for Restaurant Staff: A Better Alternative to Group Texts

Group texts aren't built for restaurant teams. Here's why food service businesses are switching to dedicated team communication apps, and what to look for.

The Team Communication Risk Report

Most restaurants don't think about their team communication risks until something goes wrong. This report shows you exactly what those risks are, and how to…

Presented by Zenzap

How to knock down blocks, power up your pivot points

by Kathleen Wood — Founder, K. Wood Partners

To break through the "Founder’s pivot point," leaders must transition from micromanagement to scalability by documenting standards, delegating outcomes…

Chaos to Consistency: The 2026 Guide to Building Bulletproof Restaurant Operations

Miso Robotics is transforming commercial kitchens with AI-powered automation that increases speed, consistency, and profitability. Through intelligent robotics…

Presented by Miso Robotics

How to empower employees through autonomy, ownership

by Jim Knight — Founder & CEO, Knight Speaker

Effective leadership requires balancing autonomy with support to transform organizational culture, drive innovation and boost performance by empowering…

The Real Reason Your Team Is Burning Out (It's Not What You Think)

The way your team communicates is burning them out. And if you're running your internal communication through personal messaging apps like WhatsApp or…