Checkers, Rally's CEO on jumping into the driver's seat in a firestorm

Just about three weeks after veteran restaurant industry leader, Frances Allen, took the reins at Checkers and Rally's, the biggest crisis to hit the industry…

Burger King, Popeyes, Tim Hortons company CEO lays out COVID-19 response

Restaurant Brands International CEO Jose Cil sent an information-filled letter to the system, media and investors to provide a look at the many levels the…

Yum Brands CEO relinquishes salary to fund GM bonuses, employee aid fund

March 31, 2020

The CEO of Louisville-based QSR and pizza brand parent, Yum Brands, is contributing his salary for the remainder of the year to fund one-time $1,000 bonuses…

5 ways QSRs can build a bridge to the 'other side' of COVID-19

by Jimmy Oliva — CEO, Ordereze

Amidst the COVID-19 pandemic, the name of the game is sustaining business for many, if not most, QSR operators. Here are five ways to build your bridge to the…

McDonald's, Wendy's CEOs outline brands' pandemic responses

March 17, 2020

McDonald's and Wendy's have released CEO statements around each brand's response to the COVID-19 pandemic, including closing in-store dining at McDonald's…

McDonald's names Boeing SVP to chief people officer job

March 17, 2020

McDonald's has named former Boeing Company Senior Vice President of Human Resources Heidi Capozzi as its new global chief people officer, according to a press…

Subway names former Carrabba president as operating, insights chief

March 10, 2020

Subway Chief Operating and Insights Officer Mike Kappitt (photo provided).  Subway restaurants has named former Carrabba's Italian Grill President…

Yum Brands acquires leadership development company to grow franchisee leaders, culture

March 4, 2020

Yum! Brands has acquired a leadership development program company called Heartstyles that the multi-restaurant brand organization said it will employ to…

Navigating QSR social media 'landmines' on way to customer conversions

by S.A. Whitehead — Food Editor, Net World Media Group

A digital marketing expert speaking at last week's Mid-America Restaurant Expo in Columbus, Ohio said all the data points to the fact that QSRs and social…

Arby's names Procter & Gamble leader to CMO's post

March 2, 2020

A former Procter & Gamble Oral-B Connect executive has been named Arby's new CMO, according to a news release. Patrick Schwing will oversee advertising…

Pincho CEO: Simplified operations + empowered teams = growth

by S.A. Whitehead — Food Editor, Net World Media Group

A hundred stores in five years is an ambitious growth plan for any brand, but Pincho co-founder and CEO Otto Othman thinks the popularity of the brand in Miami…

Focus Brands names former Hilton EVP new CEO

February 20, 2020

Multi QSR brand parent company Focus Brands today announced that former Hilton Worldwide EVP Jim Holthouser will be the foodservice company's new CEO. He…

WorkJam buys staffing platform Forge

February 19, 2020

Digital workplace solutions provider WorkJam is acquiring Forge, an on-demand staffing platform, according to a press release. The move will help WorkJam…

Checkers & Rally's taps former Boston Market leader as CEO

February 17, 2020

Tampa, Florida-based Checkers & Rally's has named former Boston Market CEO Frances Allen as its CEO and board member, effective today. She succeeds Rick…

Taco John's hires former 7-Eleven exec as brand's CFO

February 17, 2020

Taco John's franchisor, Taco John's International, Inc., has named former 7-Eleven and Yum Brands executive Kelly Hopper as its new chief financial officer, a…

Askar Brands adds doughnuts with 47-unit Florida Dunkin' acquisition

February 11, 2020

Southeast Enterprise Holdings Inc., or SEH, has acquired 47 Florida-based stores in the Miami, Ft. Lauderdale and West Palm Beach markets, a news release said.

Del Taco brings back former marketing lead as CMO

February 11, 2020

Del Taco Restaurants, Inc. has brought back one of its former marketing executives to lead the QSR's strategy going forward as its new CMO. Restaurant industry…

US restaurants vs coronavirus: The very real things US brands can do now

by S.A. Whitehead — Food Editor, Net World Media Group

No, the coronavirus is not a major health threat in the U.S. at this time. But the fact is, that could quickly change, and there are some very real…

Leveraging technology to manage restaurant labor costs

Labor can make or break a restaurant, being the one variable that exists in all facets of a restaurant’s core functionality and a top concern among managers…

500+ unit QSR franchisee names president

February 5, 2020

One of the largest franchisees of Burger King, Popeyes and Pizza Hut, GPS Hospitality, has promoted its COO to president, overseeing company development…