Leadership News & Media
Golden Chick president promises 500 stores, Netsurion on speeding up contactless pickup
by S.A. Whitehead — Food Editor, Net World Media Group
Although just 189-stores in size now, Golden Chick is planning a lot of hatchlings for the future, with a goal of 500 stores nationally by 2030, according to…
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Top online COVID-19 coverage for QSRs: From borrowing options to menu must-haves
by S.A. Whitehead — Food Editor, Net World Media Group
Need guidance on how to get a loan without the help of a traditional bank? Wondering about your QSR's coffee sales in a pandemic-wary world? This review of…
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Freddy's tackles 'hospitality through a speakerphone' + lawfirm unravels confusion surrounding stimulus funds
by S.A. Whitehead — Food Editor, Net World Media Group
Freddy's Co-founder and COO Scott Redler discusses the challenge of customer service via drive-thru and delivery. Then, Messner Reeves attorneys Rachel Farr…
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Nathan's Famous tech transformation: Serving customers 'where, when and how' they want it
by S.A. Whitehead — Food Editor, Net World Media Group
After a solid 102 years in existence, Nathan's Famous — one of the few U.S. brands around for the last pandemic in 1918 — has made a timely tech transformation…
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McDonald's owner/operator relays lessons learned from pandemic
by S.A. Whitehead — Food Editor, Net World Media Group
The rigors of business in a pandemic-ridden world have given restaurateurs a run for their money. But there have also been invaluable lessons learned through…
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Subway merges Europe, Mideast, Africa regions under former Focus Brands international president
April 24, 2020
Subway Restaurants named Mike Kehoe, former president, international at Focus Brands, as president of its newly formed EMEA region, a news release said.
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COVID-19 liability protection for restaurateurs + Edible Brands' new QSR
by S.A. Whitehead — Food Editor, Net World Media Group
Is your brand making the moves now to prevent COVID-19-related liability claims later? Today's podcast features two Messner Reeves LLP attorneys' expert…
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Casey's General Store names former Red Robin exec to top restaurant post
April 15, 2020
Iowa-based Casey's General Stores, Inc. has named Michelle Wickham as its vice president, food service, where she will lead the brand's $1.1 billion prepared…
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McDonald's top execs to cut salaries as March sales drop 22%
by S.A. Whitehead — Food Editor, Net World Media Group
McDonald's executives are slashing salaries amid a sharp drop in same-store sales due to the COVID-19 pandemic.
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To AI or not to AI: Researcher says proceed with caution
Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…
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Del Taco draws down $50M on revolving credit facility, withdraws 2020 guidance
April 2, 2020
Del Taco Restaurants, Inc. withdrew its 2020 earnings outlook and has drawn down $50 million on its revolving credit facility, among several measures taken to…
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Checkers, Rally's CEO on jumping into the driver's seat in a firestorm
Just about three weeks after veteran restaurant industry leader, Frances Allen, took the reins at Checkers and Rally's, the biggest crisis to hit the industry…
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Burger King, Popeyes, Tim Hortons company CEO lays out COVID-19 response
Restaurant Brands International CEO Jose Cil sent an information-filled letter to the system, media and investors to provide a look at the many levels the…
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Yum Brands CEO relinquishes salary to fund GM bonuses, employee aid fund
March 31, 2020
The CEO of Louisville-based QSR and pizza brand parent, Yum Brands, is contributing his salary for the remainder of the year to fund one-time $1,000 bonuses…
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5 ways QSRs can build a bridge to the 'other side' of COVID-19
by Jimmy Oliva — CEO, Ordereze
Amidst the COVID-19 pandemic, the name of the game is sustaining business for many, if not most, QSR operators. Here are five ways to build your bridge to the…
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McDonald's, Wendy's CEOs outline brands' pandemic responses
March 17, 2020
McDonald's and Wendy's have released CEO statements around each brand's response to the COVID-19 pandemic, including closing in-store dining at McDonald's…
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McDonald's names Boeing SVP to chief people officer job
March 17, 2020
McDonald's has named former Boeing Company Senior Vice President of Human Resources Heidi Capozzi as its new global chief people officer, according to a press…
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Subway names former Carrabba president as operating, insights chief
March 10, 2020
Subway Chief Operating and Insights Officer Mike Kappitt (photo provided). Subway restaurants has named former Carrabba's Italian Grill President…
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Yum Brands acquires leadership development company to grow franchisee leaders, culture
March 4, 2020
Yum! Brands has acquired a leadership development program company called Heartstyles that the multi-restaurant brand organization said it will employ to…
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Navigating QSR social media 'landmines' on way to customer conversions
by S.A. Whitehead — Food Editor, Net World Media Group
A digital marketing expert speaking at last week's Mid-America Restaurant Expo in Columbus, Ohio said all the data points to the fact that QSRs and social…
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