POS marketing: How data helps restaurants win more repeat business

Restaurant owners and managers are always looking for ways to win more repeat customers. Whether it’s by updating their menu or hosting themed events…

NY State AG sues Dunkin' alleging chain failed to protect against cyber attacks

September 27, 2019

New York State Attorney General Letitia James filed suit against Dunkin', alleging the iconic restaurant chain failed to notify almost 20,000 customers about a…

Dunkin' expands App-based On-the-Go ordering to all customers

September 20, 2019

Dunkin' now announced that all customers can use its app's On-The-Go mobile ordering feature, previously only available to loyalty club and gift card holders.

Study: Americans most loyal QSR patrons on planet

September 18, 2019

One of the largest studies every conducted of its kind shows the world's people not only adore their fast food brand favorites, but that where they are on the…

Appetize QSR platform integrates Olo, Punchh and SynergySuite

September 5, 2019

Appetize, a point-of-sale and enterprise management platform, has integrated with the Olo, Punchh and SynergySuite digital platforms to simplify restaurant…

QSR market to grow at 6.5% CAGR by 2026

September 3, 2019

Globally, the QSR ecosystem market is growing at a compound annual growth rate of 6.5% according to a report from Stratistics Market Research Consulting Pvt.

3 rewarding realities of QSR real-time engagement

Want to see real revenue results? Reel in customers with real-time marketing and realize three benefits that can mean a new and improved reality for your brand.

Del Taco gives new breakfast wrap away free via app

August 19, 2019

Del Taco Restaurants, Inc. is honing in on its breakfast business with a new breakfast toasted wrap, now available at the company's more than 580 restaurants…

Key Advantages of a Personalized Restaurant Loyalty Program

Pizza connoisseurs have a lot of options to choose from these days. You might have the best pizza in town, but in this competitive environment, if you aren’t…

3 Restaurant Technologies Driving the Evolution of the Restaurant Industry

We live in an era of unprecedented connectivity. The increased internet usage of today's consumers provides abundant customer data that smart business owners…

Friendly's launches more functional, rewarding loyalty app

July 25, 2019

Friendly's launched what it said is an improved loyalty program this week called the BFF Club to give patrons timely promotion updates, as well as information…

Del Taco floats diners $1 treats for Drive-thru Day

July 18, 2019

Del Taco's upcoming LTO ticks the boxes for value, summer beverages and that little taste of something sweet many diners today crave when it introduces a dozen…

Creepy vs. OK: Is there a disconnect on restaurant tech between brands, customers?

by S.A. Whitehead — Food Editor, Net World Media Group

Ever heard the term, "creepy tech"? If you lead a brand with even passing participation in restaurant tech, you probably should have, at least according to…

It's all in the image: Pump up the power of QSR social media pictures

by Ashley Davidson — Senior Director, Media & Industry Relations, Fish Consulting

If a picture is worth a thousand words, what are the images your QSR uses on social media saying? These five social media image pointers are a great place to…

Coke, Omnivore launching restaurant digital marketplace covering apps to third-party delivery

by S.A. Whitehead — Food Editor, Net World Media Group

June 25, 2019

Coca-Cola North America is making a big move into foodservice tech this fall when the company said it will launch a digital marketplace that can connect…

The difference better apps can make to QSR brand loyalty

How can your QSR really drive business through its app? Read on for the latest findings on what works and what doesn't as provided through an AI analysis of…

Digital ordering is bigger business than delivery

June 12, 2019

Delivery seems to be the darling of the industry these days, but digital ordering is even more important, according to The NPD Group. It found that delivery …

AI's power to simplify, magnify QSR digital marketing

Do you really understand the power AI has to both ease the implementation and increase the benefits of your brand's digital marketing?

QSRs in 'Amazon mindset' age: Does your brand really meet customer expectations?

As the market continues to adopt the "Amazon mindset" of expected online ordering and delivery across food service, many QSRs remain in "catch-up" mode. But…

The big 3: Top QSR tech trends today

by Donna Cobb — Executive Director, Enterprise Marketing, Comcast Business

As demand for technology-focused experiences continues to rise, QSRs must look for ways to use existing technology to attract and retain customers. But…