Bojangles stirs a little online action into its 'sweet tea'

June 8, 2018

Bojangles is jumping on the beverage bandwagon in the run-up to this Sunday, National Iced Tea Day, by offering a 32-ounce sweet tea for one buck all weekend. 

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's…

Research proves connecting digitally = thinking generationally

by S.A. Whitehead — Food Editor, Net World Media Group

Digital communication is no longer an "option" for QSRs, it's an essential. But to do it well, you must "know thy audience" ... every single one of them, and…

How Do Millennials Want to Engage with Loyalty Programs?

We recently launched CodeBroker’s Mobile Loyalty Survey. The report, based on research with 1,300 loyalty program members, has received a great deal of…

QSR marketing mix-ups that can really cause screw-ups

A common QSR marketer's terminology mix-up can ultimately result in some big problems ascertaining the success or lack of it of any particular promotional…

Bruster's taps analytics' powers with integrated loyalty program

May 8, 2018

Bruster's Real Ice Cream has launched a loyalty program in its 200 franchised locations in 20 U.S. states. The Paytronix-powered system allows enrollment…

QSR sales-driving tricks to kick off week

by Christopher Sebes — CEO, XPIENT Solutions

Sales sagging? Check out these "inspirational" week-starting tips and tricks to pick up business in the transition between seasons.

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Cost balancing: Brand leaders disclose top tips

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Spencer Rubin, founder and managing partner, Melt Shop; Carin Stutz, COO and executive vice president Red Robin; and Doug Hogrefe, a partner at 4 Top…

Top loyalty program pain points to know before you press 'Go'

by Dan Slavin — ceo, CodeBroker

As businesses look for ways to build closer relationships with customers, the use of loyalty programs can be an effective strategy. But it's important to find…

Jack in the Box's partnership with Postmates delivers Jumbo Jacks to app users

March 27, 2018

Jack in the Box and Postmates have partnered to deliver Jack in the Box's entire menu to Postmates customers any time of the day. Delivery of Jack in the Box…

Pair pioneers virtual currency, blockchain tech model for restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The new "FudiToken" gives QSR customers a convenient way to pay for orders, while giving operators a new approach to menu item promotion.

$200 billion in restaurant sales are moving: Is your brand riding along?

by Noah Glass — CEO, Olo

Today's consumers now expect to engage with restaurants in an on-demand fashion, so restaurants must now either meet those expectations or lose business.

Dunkin' Donuts gives rewards members a way to say and pay for orders on phones

March 14, 2018

Dunkin' Donuts is adding a new integration that now allows its rewards club members to order verbally from their phones with On-the-Go Mobile Ordering through…

4 QSR marketing tactics to take on the Gen Z challenge

When it comes to the 22 and under set, QSR marketers have their work cut out for them.

Quiznos tests new store design, menu in Wisconsin

February 26, 2018

Quiznos is opening a test site for the company's new store design in Menomonee Falls, Wisconsin on March 5. A news release said the Appleton Avenue store is…

Punchh adds 9 new brands to now reach 20M total customers

February 23, 2018

Cloud-based engagement and loyalty platform Punchh has signed on nine new brands to its Punchh Restaurant Marketing Cloud. Among them are Fazoli's, Norms…

Subway kicks off new loyalty program in March

February 23, 2018

Next month, Subway will launch MyWay Rewards, a loyalty program customized to the user from enrollment through redemption, according to a press release. The…

Electrify loyalty by plugging in these 3 approaches

by Michela Baxter — director, helloworld

Brands across industries are dedicating time and resources to rewarding consumers for their purchases and continued engagement. With the prevalence of loyalty…

Quiznos: Loyalty is ... a lobsta'

February 1, 2018

Like lobsters themselves, which mate for life, Quiznos says (and who are we to argue?), Quiznos is pledging its commitment to members of its loyalty program by…