A payment 'revolution': Connected screens

Chris Tyghe, vice president of strategic development at Ingenico Group Canada, discusses how payments will become an integral part of the IoT experience in the…

On the QSR operator's radar now: Robotics, 3D printing, blockchain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

International Food & Beverage Technology Association president tells restaurateurs why it's critical to keep their eyes on robotics, 3D printing and blockchain…

Church's formula for sales success: Mystery shoppers + competitive upselling

by S.A. Whitehead — Food Editor, Net World Media Group

Church's saw a golden opportunity in its value meal program that made clever use of a mystery shopping program to get employees up to speed quickly on the art…

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.

Pair pioneers virtual currency, blockchain tech model for restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The new "FudiToken" gives QSR customers a convenient way to pay for orders, while giving operators a new approach to menu item promotion.

Women in the Lead: 4 QSR leaders improving the industry

by Cherryh Cansler — Publisher, FastCasual.com

Sage words from four female QSR leaders in the wake of Thursday's International Women's Day event, including leaders from Checkers & Rally's, Cousins Subs…

Balance Grille hopes to tip scales in brand's favor with downtown Toledo aquaponics farm

by S.A. Whitehead — Food Editor, Net World Media Group

Balance Pan-Asian Grille is hoping to tip the scales in their favor with an innovative new farming operation which, if successful, will soon replace a good…

McDonald's faces PR nightmare after video of homeless man goes viral

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's is facing a flurry of negative social media traffic involving an incident at its downtown Myrtle Beach, South Carolina, restaurant.

Long John Silver's woos 'em at the drive-thru with 'do-it-all' menu boards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Animation and video-capable order-taking menu boards at Long John Silver's are "grabbing" customers right out of the drivers' seats at Long John Silver’s.

Checkers & Rally's travels 2-way communication highway to QSR success

by S.A. Whitehead — Food Editor, Net World Media Group

Checkers & Rally's has built a strong 2-way communication channel with its customers that's improving everything from operations and menu offerings, to…

Garbanzo 'rolls' out roving approach to new market entry

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Garbanzo's approach to entering a new market's competitive fray takes a decidedly mobile bent in St. Louis.

Cousins Subs focuses on making 'local' central to the brand

by S.A. Whitehead — Food Editor, Net World Media Group

It's a truth that reveals itself over and over again that sometimes the best of everything can be found right in your own backyard. When it comes to that…

McDonald's Virtual Pit Crew Experience had what it takes to 'Elevate' customer experience. Does your brand?

by Christopher Hall — w, t

Has your brand "elevated" the customer experience in a new and different way? If so, why not pit what your QSR has accomplished against the very best in the…

Emerald Isle burger joint ready to 'rocket' to new markets

by Cherryh Cansler — Publisher, FastCasual.com

The burger joint is evolving at relative lightening speed for business. And if the story of one Irish burger joint is representative, this trend toward…

Flash Focus: Getting an edge in ultra-competitive QSR market with great 'gadgetry'

by S.A. Whitehead — Food Editor, Net World Media Group

The ultra-crowded, nearly constantly changing QSR market demands not only savvy and quick action, but innovation like never before. In that vein, one pizza…

The QSR transformers: 7 technologies changing the business

by Niall Keane — CEO of SynergySuite, SynergySuite

We are in the middle of a tech revolution that has turned solutions that were once only imagined into today's QSR necessities and it's transforming the…

Drum roll please: Introducing the 2018 QSRweb Editorial Board

by S.A. Whitehead — Food Editor, Net World Media Group

QSRweb is proud to introduce the site's 2018 Editorial Board.

A&W: Growing again by returning to its 'roots' and root beer

by S.A. Whitehead — Food Editor, Net World Media Group

For the first time in recent memory last year, longtime QSR brand, A&W, began growing again and thriving and much of the credit goes to the man who embodies…

Which food news stories changed QSR customer behavior most this year?

by S.A. Whitehead — Food Editor, Net World Media Group

What were the top food news stories of the year and why should restaurateurs pay attention?

Hu Hot, Freshii, Mooyah social media managers: 'It's a hard-knock life'

Social media management may be this century's true school of hard knocks, but those who oversee this task at three well-known brands say it's essential to…