Product introductions boost Carl's Jr., Hardee's sales

by Alicia Kelso — Editor, QSRWeb.com

The company mulls an increase in co-branded concepts with Red Burrito and Green Burrito.

Popeyes' executives outline path to continued success

by Alicia Kelso — Editor, QSRWeb.com

Analyst Day examines company's five-pillar approach behind a "You Ain't Seen Nothing Yet" theme.

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Would you like points with that? QSRs serve up loyalty programs

QSRs are beginning to experience the benefits of adopting robust digital loyalty programs, including bigger transactions.

Not tracking social media ROI is your fault

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If you're looking to place blame for why you can't measure social media ROI in your company, grab a mirror.

A look at QSR August 2012 product launches

by Alicia Kelso — Editor, QSRWeb.com

Chicken innovations were popular during the month.

Commentary: 5 ways to deal with negative online reviews

Negative online reviews don't have to kill a restaurant's reputation.

Reaching more customers through digital technology

by Valerie Killifer — senior editor, NetWorld Alliance

A Q&A with Noah Glass, founder and CEO of online ordering firm OLO, on the new digital customer and the technology driving their dining experiences.

Foodservice habits of the college Millennial becoming clear

by Alicia Kelso — Editor, QSRWeb.com

Culinary preferences, such as meatless and global cuisines should influence industry for a long time.

Krispy Kreme aims to create more doughnut occasions

by Alicia Kelso — Editor, QSRWeb.com

Company will also continue to ramp up specialty beverage platform.

How to fight for more social media resources in your company

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Paradox: In an age of technology advances being gobbled like Pez, marketing and customer service are somehow getting more labor-intensive, not less.

McDonald's takes the lead in clarifying normal portion sizes

Giving consumers the tools to make informed decisions, with a little work to reorganize menus and product offerings, will be more successful than limiting…

Social media success is about the wizard, not the wand

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Why aren't businesses doing more with location-based services like Foursquare? The problem lies with the wizard, not the wand.

11 shocking new social media statistics in America

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Recent findings from social media behavioral researchers show some shocking changes in how Americans use and consume social media.

What works for Subway's top media agency

by Alicia Kelso — Editor, QSRWeb.com

Summit Group Communications has stuck to Subway's health, indulgence and value messaging pillars.

Popeyes sales growth outpacing QSR category by 3 percent

by Alicia Kelso — Editor, QSRWeb.com

Company expects approximately one-third of its domestic system to be reimaged by the end of the year.

Dunkin' Donuts unveils mobile app for payment and gifting

by Alicia Kelso — Editor, QSRWeb.com

Platform includes nutritional information, social media connector and restaurant locator.

QSRs upgrading to keep pace with fast casual growth

by Alicia Kelso — Editor, QSRWeb.com

Segment lines blurring as QSRs remodel and fast casuals add drive-thrus.

Tim Hortons jumps into single-serve coffee market

by Alicia Kelso — Editor, QSRWeb.com

WiFi access, digital menu boards, double drive-thrus all part of current strategy.

Jack in the Box customer experience initiatives paying off

by Alicia Kelso — Editor, QSRWeb.com

Company signs agreement to outsource distribution business.