Meet Andrew Gruel of Slapfish, who is on a mission to bring people back to real American seafood.

Sit down with Andrew Gruel, Founder, CEO and Executive Chef of Slapfish, a fast-casual seafood chain based in Huntington Beach, CA.

Firehouse H2O For Heroes effort happening Saturday

August 6, 2021

Firehouse Subs aims to help local first responders with its H2O For Heroes program this weekend in which customers who donate a 24-pack of water will get a…

Personalization in the marketplace: A deep dive for QSRs

by Peter Klayman — Strategy, BR

Peter Klayman, the QSR and Restaurant Practice leader at Bottle Rocket, provides his take on the personalization tactics, or lack of those, that top national…

Dunkin' ups frozen drink rewards for limited time

August 3, 2021

Those Dunkin' frozen beverage lovers are getting a sweeter deal this week when it comes to loyalty rewards.

Saladworks announces Flavor Your World original recipe contest winner

August 2, 2021

Amy Sarli-Prelle Saladworks, a create-your-own salad franchise which is part of the WOWorks family of brands, has announced the winner of its "Flavor…

DQ Grill & Chill launches in Natchitoches

August 2, 2021

American Dairy Queen Corp. has launched a DQ Grill & Chill location in Natchitoches, Louisiana.

Taco John's updates CX management program

July 29, 2021

The 400-store Taco John's brand recently updated its customer experience management program through a partnership with Service Management Group (SMG) that a…

Summit attendees, sponsors working together to help Atlanta's homeless

Over 300 attendees will spend an hour filling 1,500 bags with essential items for the homeless during the Community Give Back Party at the Restaurant…

Virtual restaurant network expands brand portfolio

July 21, 2021

Two Mediterranean menus, TZKI and Tza Tza Pitzas, will be the latest brands available via virtual restaurant service Nextbite come late August.

Building Your Brand Experience: Online Ordering Best Practices

Your online ordering site is a crucial part of your restaurant’s business. In this webinar, Brad Brooks of SpeedLine Solutions Inc., Todd Vierra of Spinato’s…

Presented by SpeedLine Solutions

Magic Johnson, Ecolab teaming up for #TakeBackYourSocialLife

July 16, 2021

Ecolab, a provider of water, food safety and infection prevention solutions, is teaming up with Magic Johnson to launch the #TakeBackYourSocialLife campaign as…

Free Krispy Kreme doughnut dozens honor chain's 'soon-to-be' cage-free 84th birthday

July 16, 2021

Doughnut chain, Krispy Kreme won praise this week from animal protection non-profit, Lever Foundation, for committing to use only cage-free eggs and egg…

Arby's, Chick-fil-A top QSRs in local brand visibility

July 13, 2021

Local search marketing company, Chatmeter, released its latest report on the top 10 restaurant brands by online reputation and local brand visibility. The…

Online Ordering Checklist Used by Leading Restaurant Brands

There's no disputing that online ordering is a must for maximum profitability and customer experience excellence. Check out the checklist used by leading QSR…

How proximity engagement turbo-charges QSR loyalty

by Andrew Steele — CEO, LighthousePE

The mere presence of a loyalty program is no guarantee that a QSR will draw and retain customers, as such programs have now become the price of admission in…

A very 'McRewarding' Day: McDonald's kicks off its 1st loyalty program

July 8, 2021

As of today, the Golden Arches most golden customers can finally show their love for McDonald's via the MyMcDonald's Rewards program that is kicking off…

Wendy's giving away burgers, fries over next week

July 7, 2021

Wendy's is in a generous mood this July, with offers for both a free burger on Thursday, July 8, and free large fries on July 13, according to an email from…

Carl's Jr., Hardee's NFT auction turns page on 'risqué advertising past'

June 30, 2021

Carl's Jr. and Hardee's have jumped into the cryptocurrency craze by creating the brands' first so-called non-fungible token or NFT, a news release said. In…

Jollibee launches order app with free pie incentive

June 28, 2021

Jollibee is enticing customers to use its new Jollibee ordering app with a free pie incentive.

Baskin-Robbins gets 'deep' with sea creature promotion

June 28, 2021

July kicks off National Ice Cream Month, and this year Baskin-Robbins is taking an ocean plunge to pay homage to the most delectable summer treat. Dubbed…