Google still top restaurant search tool, false reviews remain challenging

by Mandy Wolf Detwiler — Managing Editor, Pizza Today

Google users utilize the 'near me' feature when searching for nearby restaurants. But consumers are also using other sites to find dining places and false…

Are mask, vaccination rules too harsh on restaurants?

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant operators are starting to feel a sense of deja vu as cities around the country re-instate mask mandates in an effort to protect consumers from the…

Focus Brands International leader talks success in the post-COVID world

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Focus Brands International President Beto Guajardo shared his insight, as well as personal and professional lessons in business growth, during his keynote…

Why and how QSR kitchens are going green

by S.A. Whitehead — Food Editor, Net World Media Group

Veteran restaurant designer Michelle Bushey explains the why and the how behind the QSR category's growing trend toward greener kitchens.

CKE's international president keynoting 1-day virtual event

Designed with busy schedules in mind, #QSRNext features 30-minute, hard-hitting sessions.

McDonald's, In-N-Out, Subway facing legal issues

McDonald's, Subway and In-N-Out are facing developments in court cases that may have repercussions for other QSR chains.

Wendy's design strategy: Mix it up to meet customers where they're at

by S.A. Whitehead — Food Editor, Net World Media Group

Wendy's store design team has a new mantra: "Meet customers where they're at."

In-N-Out to more than double its Colorado store count

by S.A. Whitehead — Food Editor, Net World Media Group

In-N-Out is pouring it on in Colorado where it's planning to more than double its store count in the near future ... again.

Taco Bell's ever-evolving face seen as key to future success

Whether it's punching in a kiosk order at a downsized urban store or relaxing for a drink and a game of cornhole at one of its Cantinas, Taco Bell is finding…

Money talks: A look into what private equity looks for

by S.A. Whitehead — Food Editor, Net World Media Group

Unprecedented change across any business, like that of the last year, tends to also trigger a flood of interest from investors. Such is the case with the fast…

What's behind the Great QSR Store Reface

by S.A. Whitehead — Food Editor, Net World Media Group

No need to tell Americans change is afoot as all they need do is take a look at some of their favorite local drive-thrus. But the changes happening in QSR…

Restaurateurs: American Rescue Plan is beacon of hope

by S.A. Whitehead — Food Editor, Net World Media Group

With today's presidential signature on the nearly $2 trillion American Rescue Plan stimulus, a collective sigh of relief is being heard from restaurateurs…

A passion for mentoring drives Cornbread's WILD certification

FastCasual and Messner Reeves are honoring fast casual brands dedicated to ensuring that women have a seat at the leadership table.

A&W: An unusual form of ownership doing unusually well

by S.A. Whitehead — Food Editor, Net World Media Group

Franchisee-ownership of a brand may be rare, but one QSR that has operated under that structure for most of the last 10 years, is proof that it can be…

Subway standardizes universal payment solution with multi-country rollout

by Pat Shea — Editor, NetworldMedia

Finding a universal payment solution that can work for a company with 42,500 restaurants, owned by nearly 21,000 franchisees, can be a tall order. But…

Study: Higher menu prices = lower ratings

We've suspected that increasing menu prices might have a less than glowing effect on restaurant ratings, but now we have proof.

Restaurant sales, traffic drop to July numbers

December's month full of holidays failed to bring much cheer to restaurateurs in most cases, since sales and traffic were both off markedly.

'The 10-year prototype is dead,' plus other 2021 QSR predictions

by S.A. Whitehead — Food Editor, Net World Media Group

Restaurant vendors give their takes on how quick-service operation is changing and what that means for restaurant leaders.

Del Taco: New year, new growth-promoting look

Transparency and ingredient freshness are central to Del Taco's new store prototype, which brand leadership said is designed to grow the Mexican-American QSR…

Class actions allege Burger King’s parent company violated securities laws

At least four separate law firms have filed suit against Popeyes', Burger King' and Tim Hortons' Toronto-based parent company, Restaurant Brands International.