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Operations Features

How to obtain higher standard of kitchen hygiene

by Mandy Wolf Detwiler — Editor, Connect Media

September is National Food Education Month. Proper cleaning, storage and prep can avoid foodborne illnesses and bacteria growth on foods.

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Jeremiah's Italian Ice's customization sweetens brand's appeal in dessert space

by Mandy Wolf Detwiler — Editor, Connect Media

Jeremiah's Italian Ice, a franchise brand of 89 units growing primarily in the Southeast, plans to open up 40 more stores in the next year.

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Chip Cookies bakes up plans for 500 stores in 5 years

by Mandy Wolf Detwiler — Editor, Connect Media

Chip Cookies has 10 units in Utah and Idaho. The brand's leadership plans to open 500 stores in the next five years.

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Hopdoddy, Taco Bell, BurgerFi, El Pollo Loco execs keynoting Fast Casual Executive Summit

by Cherryh Cansler — Publisher, FastCasual.com

Leaders will chat about how they are handling labor shortages, supply chain delays and higher food costs during the CEO Roundtable at the annual Fast Casual…

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The Original Rainbow Cone franchising after 96 years

The Original Rainbow Cone is a Chigaco-based line of ice cream shops. Now on its third generation of ownership, the granddaughter of the founder is ready to…

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Restaurants shouldn't be afraid to use data to improve business

by Kevin Damask — Editor, Digital Signage Today

In 2019, restaurateur Dan Burkhard co-created Menu, a digital platform to help restaurants increase sales. In this interview with Digital Signage Today…

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Blaze Pizza CEO: Pizzaverse tech still growing, staffing can be addressed

by Mandy Wolf Detwiler — Editor, Connect Media

During the Pizza Leadership Virtual Summit, Blaze Pizza CEO Mandy Shaw addressed the rise in technology and current staffing challenges.

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What does the future hold for digital displays in restaurants?

by Kevin Damask — Editor, Digital Signage Today

With customers getting comfortable with interactive technology, there's a bright future for digital displays. Restaurants, however, will need to adapt to the…

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Wicked Lick has cheeky concept, begins franchising

by Mandy Wolf Detwiler — Editor, Connect Media

Key West's Wicked Lick is a single-unit ice cream shop. Here's how its owners plan to franchise the brand.

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How to fight supply chain issues in foodservice

by Mandy Wolf Detwiler — Editor, Connect Media

Supply chain issues continue to plague both operators and distributors. Consider these tips to help ease the pain.

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How to handle extreme customization in restaurant apps, websites

by Mandy Wolf Detwiler — Editor, Connect Media

Apps and websites have grown more intuitive and better working, but what do you do when you've got a customer who's over customizing his or her order? These…

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Webinar deep dives into restaurant recovery data

by Mandy Wolf Detwiler — Editor, Connect Media

The restaurant industry is slowly recovering. R.J. Hottovy of Placer deep-dives into the statistics and offers a glimpse into the mechanisms behind the…

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Webinar to show how two restaurant owners solved their sales tax dilemmas

by Mandy Wolf Detwiler — Editor, Connect Media

Got problems with your taxes? A free webinar sponsored by DAVO will teach attendees a bevy of tax-related solutions.

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Experts offer up tips for making loyalty programs work well

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants often make these common mistakes when it comes to customer loyalty programs.

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8 loyalty program mistakes restaurants make

by Mandy Wolf Detwiler — Editor, Connect Media

Loyalty programs can be a tricky business. Avoid these common mistakes when crafting and deploying your customer rewards program.

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A&W training program gives franchisees leg up

by Mandy Wolf Detwiler — Editor, Connect Media

A&W has a new training program designed to help franchisees get their footing before working in their own stores. The company has a new director of training…

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Learn why high oleic soybean oil is a win-win for restaurants, diners

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Soybean oil is the leading edible oil on the global landscape and the latest innovation from the U.S. soy industry. The big reason? It’s proving valuable…

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Germicidal light: New tools in the war against restaurant pathogens

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts weigh in on what tools are available to ensure a facility is safe from dangerous pathogens

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Toppers Pizza leaders' epic road trip is all about gathering insight

by Mandy Wolf Detwiler — Editor, Connect Media

Scott Gittrich and his wife, Robin, are on a trip to visit all 71 stores in the Toppers Pizza franchise. Along the way they're holding town halls and meeting…

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Examining all the benefits of high oleic soybean oil

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

High oleic soybean oil offers benefits to restaurants as well as dining customers, from nutritional aspects to extended fry life.

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