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Operations Features

Savvy Sliders' heavy growth potential makes it a QSR standout

by Mandy Wolf Detwiler — Editor, Connect Media

Savvy Sliders is making a name for itself with fresh, never frozen all-beef sliders, hand-breaded chicken strips and hand-spun milkshakes. Company officials…

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Smalls Sliders takes the stage as up-and-coming burger brand

by Mandy Wolf Detwiler — Editor, Connect Media

Smalls Sliders offers less than 12 SKUs, but the brand is scaling in a big way.

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ICXA to honor Elevate winners at 7th annual summit

by Alicia Lavay — Executive Director, ICX Association

The ICX Association will honor five companies as winners of the 2023 Elevate Awards during a ceremony at its upcoming annual conference, the Interactive…

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Inflation exposes gaps in restaurant loyalty, physical experience

by Mandy Wolf Detwiler — Editor, Connect Media

Hope Neiman, CMO for Tillster, explains how restaurants can create more meaningful interactions with the guest and leverage technology for a best-in-class…

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2nd annual Pizza Leadership Virtual Summit to aid pizzeria operators with busy schedules

by Mandy Wolf Detwiler — Editor, Connect Media

The Pizza Leadership Virtual Summit, hosted by Pizza Marketplace and PDQ Signature Systems, offers pizzeria owners and operators learning opportunities from…

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'We're all in it together': White Castle a family affair

by Mandy Wolf Detwiler — Editor, Connect Media

White Castle is a 350-unit family owned company. The brand best known for its sliders now has third-, fourth- and fifth-generation family members at the helm.

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Marco's Pizza's chief development officer offers unique perspective with real estate background

by Mandy Wolf Detwiler — Editor, Connect Media

Gerardo Flores is chief development officer for Marco's Pizza. With a background in real estate, Flores brings a unique perspective to the quickly growing…

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It’s a sister affair for a California Wetzel’s Pretzels food truck

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Peyton and Paige Geyser, sisters in Orange County, California, are owners and operators of a Wetzel’s Pretzels food truck and were longtime fans of the brand…

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Taco John's a growing QSR player in Mexican segment

by Mandy Wolf Detwiler — Editor, Connect Media

Taco John's has 375 units, of which seven are corporate owned. With a new store design, savvy multi-unit franchisees and a winning corporate team, the brand…

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Papa Johns franchisee becomes mogul in his own franchise

by Mandy Wolf Detwiler — Editor, Connect Media

Nadeem Bajwa began his Papa Johns career as a delivery driver. Today, he owns 192 franchises and has his sights set on 500.

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Cinnaholic on a roll to bring joy of signature sweets to the world

by Mandy Wolf Detwiler — Editor, Connect Media

Cinnaholic has more than 87 units. The signature roll brand is far from the typical sweet snack. It offers a completely customizable menu of rolls and desserts…

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WOWorks, Shipley Do-Nuts, Noodles & Company execs say loyalty programs a must-have

by Mandy Wolf Detwiler — Editor, Connect Media

Panelists Blake Johnson, VP of marketing for Craveworthy Brands, Donna Josephson, CMO of Shiply Do-Nuts, Mark Kreiner, VP of marketing for WOWorks and Stacy…

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Dog Haus, Big Chicken execs talk convenience, consistency, connection

by Mandy Wolf Detwiler — Editor, Connect Media

In a session at the Restaurant Franchising and Innovation Summit hosted by Networld Media Group, Zach Oates, founder and CEO of Ovation, C.J. Ramirez, EVP and…

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Ghost kitchens feeding revenue stream for virtual food brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ghost kitchen offers an opportunity for companies already operating a kitchen to expand delivery sales to include 'virtual' food brands. Sisto Perez, of…

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Garces Group, Ballad Brands, Ideation Hospitality make Buena Onda winner

by Mandy Wolf Detwiler — Editor, Connect Media

In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations.

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Food Truck Operator names 'Food Trucks to Watch’ in 2023

The first-ever edition of Food Truck Operator’s free ‘Food Trucks to Watch in 2023’ report offers an insider look at two dozen food truck operations across the…

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Largest Black-owned Ben & Jerry's franchise company looks to motivate, lead

by Mandy Wolf Detwiler — Editor, Connect Media

Primo Partners owns and operates 14 Ben & Jerry's locations. The company is led by Antonio McBroom, Eric Taylor and Phillip Scott, three Black entrepreneurs…

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'Epic' redesign livens up Papa Johns' legacy

by Mandy Wolf Detwiler — Editor, Connect Media

Papa Johns Epic Dough redesign includes modern finishes and colors. With a refreshed logo and look, the legacy brand is entering a new era.

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Older workers bring plenty of reasons to hire for QSRs

by Mandy Wolf Detwiler — Editor, Connect Media

Recruitment and retention remains a problem in the restaurant industry, but one restaurant consultant says older workers may be a cure for staffing issues.

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