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Operations Features

Big Chicken takes top honors at Fast Casual Top 100 gala

by Cherryh Cansler — Publisher, FastCasual.com

Over 240 fast casual executives attended the gala to find out their rankings.

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GoTo Foods’ co-branding renaissance pairs signature brands

by Mandy Wolf Detwiler — Editor, Connect Media

GoTo Foods is co-branding several of its signature brands with success shown in increased AUVs.

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Networld Media Group partnering with The International Foodservice Manufacturers Association

Fast Casual’s parent company aligns with IFMA to bring the food-away-from-home ecosystem closer together.

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7 ways to reduce food safety violations in restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Food safety should be a culture in restaurants. Training and retraining falls on management to make sure restaurants are on the up and up during inspections.

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Long John Silver’s, Blaze Pizza, Slim Chickens execs talk expansion, real estate

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurants executives from Long John SIlver's, Moxie, Slim Chickens and Blaze Pizza talked about expansion and the state of restaurant real estate at the…

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Slice House by Tony Gemignani takes top honors at Pizza Marketplace Top 100 Movers & Shakers event

by Mandy Wolf Detwiler — Editor, Connect Media

Slice House has awarded over 139 franchise agreements since the brand began franchising last year.

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Checkers & Rally's franchisee has nearly 4 decades of experience

by Mandy Wolf Detwiler — Editor, Connect Media

Sam Chand owns 31 Checkers & Rally's locations. Finding real estate to accommodate a double drive-thru is his biggest challenge.

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Little Caesars efficient POD Program attractive to franchisees

by Mandy Wolf Detwiler — Editor, Connect Media

Little Caesars has launched a modular unit program that is eco-friendly and attractive to potential franchisees. The inaugural POD location in Keokuk, Iowa…

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6 staff retention strategies for modern restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

Staff retention strategies don't have to be tough, but they do need to be effective. Consider these six strategies to retain top restaurant staff.

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Lee's Famous Recipe Chicken launches prototype to roll out this year

by Mandy Wolf Detwiler — Editor, Connect Media

Lee's Famous Recipe Chicken has launched a prototype that will begin rolling out in stores in 2024. With dual drive-thru lanes and an online ordering pick-up…

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Applebee's, Mooyah, The Great Greek analyzing CX data to increase comp sales

by Cherryh Cansler — Publisher, FastCasual.com

Executives from Applebee's, Mooyah and The Great Greek Mediterranean Grill reveal how their teams use customer data to increase traffic.

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Big Dave's Cheesesteaks thrives on culture, customer service, training

by Mandy Wolf Detwiler — Editor, Connect Media

Derrick Hayes has three pillars for his cheesesteak brand: customer service, tight training and strict adherence to the brand's culture. Big Dave's…

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Restaurant Franchising & Innovation Summit session to explore scaling up by franchising

by Mandy Wolf Detwiler — Editor, Connect Media

"Scaling Up: From Small Start-up to Full Growth Mode" is a session at the Restaurant Franchising and Innovation Summit, which will be held March 42-26 in…

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Instacart hosting 'Curtailing Kitchen Chaos' at Restaurant Franchising & Innovation Summit

by Cherryh Cansler — Publisher, FastCasual.com

Register here by Feb. 23 for the Restaurant Franchising and Innovation Summit to receive the early bird discount.

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Dave's Hot Chicken, Biscuit Belly leaders share operations advice

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Top restaurant brand leaders at Dave’s Hot Chicken and Biscuit Belly provide insight on everything from growing a brand to smart hiring approaches during a…

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Experts make predictions for restaurant operations in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Restaurant brands and industry experts weigh in on trends expected for the new year.

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QSRweb’s most-clicked feature stories in 2023

by Mandy Wolf Detwiler — Editor, Connect Media

These are the most-clicked feature stories for 2023.

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QSRweb’s Top 10 most-clicked news in 2023

by Mandy Wolf Detwiler — Editor, Connect Media

QSR dining remains a mainstay due to its lower price point and ease of service. We took a look at the top news stories over the past 12 months, and here's what…

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Gong cha, Pepper Lunch, Krystal leaders to talk issues facing today's franchisors

by Mandy Wolf Detwiler — Editor, Connect Media

Five speakers will discuss challenges facing restaurants at the Franchising Think Tank at the Restaurant Franchising Innovation Summit March 24 in Kansas City…

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Authentic experiences: How your brand can reach Gen Z for success and customer loyalty

by Daniel Brown — Editor, Networld Media Group

The APC Gen Z study found that Gen Z has five top demands from businesses and brands: 1. Authenticity. 2. PhysiDigital. 3. Experiential. 4. Custom. 5.

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