Restaurant industry experiencing better borrowing conditions

by Alicia Kelso — Editor, QSRWeb.com

Restaurant finance exec predicts high-growth stories from customization concepts.

Mobile payments a hot topic at Fast Casual Executive Summit

by Cherryh Cansler — Publisher, FastCasual.com

Restaurant operators will learn how and why to embrace mobile payments.

Krispy Kreme's sales jump via 'inspired marketing'

by Alicia Kelso — Editor, QSRWeb.com

The company is growing its domestic and international footprint through a smaller, cheaper prototype.

Earl of Sandwich, VooDoo BBQ will discuss Millennial marketing at FCES

Attendees of Fast Casual Executive Summit will learn strategies and best practices for using the mobile channel to build profitable relationships with…

Restaurant industry organizations respond to widespread strikes

by Alicia Kelso — Editor, QSRWeb.com

One analyst said wage increases would add to food costs, which would then affect restaurant visits.

Quick-service wage protests snowball nationwide

by Alicia Kelso — Editor, QSRWeb.com

A petition has been sent to major restaurant chains citing their combined $7.35B in profits last year.

Commentary: What operators can expect from planned QSR strikes

Employment attorneys suggest that operators be professional and courteous to employees who strike; most, if not all, of them will come back to work and if…

Popeyes' has opportunity to 'at least' double domestic footprint

by Alicia Kelso — Editor, QSRWeb.com

Popeyes' systemwide sales increased by 11.6 percent during Q2, rolling over 11.5 percent in Q2 of 2012.

10 tax tips to save restaurateurs money

The best guarantee of consistently low tax bills this year, next year and so-on down the road is tax planning now. Don't wait until the end of the year.

Arby's focus turns to operational efficiencies

by Alicia Kelso — Editor, QSRWeb.com

The company's SVP of Operations said value is on trend and Arby's will embrace this with a new Snack and Save Menu rolling out in the fall.

Bringing the thunder to customer service

by Alicia Kelso — Editor, QSRWeb.com

Speaker points to Chick-fil-A's culture and training as a case study on how to differentiate from other brands.

What the restaurant industry can learn from retail experts

by Alicia Kelso — Editor, QSRWeb.com

Hiring the right people and training those people are keys to an increasingly customer-centric environment.

How Auntie Anne's successfully executed its new breakfast platform

by Alicia Kelso — Editor, QSRWeb.com

The director of menu management thinks the mainstreaming of pretzel bread is good for the brand.

Roundtable weighs in on restaurant ownership trends

by Alicia Kelso — Editor, QSRWeb.com

To find the right employees, restaurants should conduct three interviews by three different people and present a different set of questions from each.

Bruster's taps franchisees to come up with new restaurant designs

by Alicia Kelso — Editor, QSRWeb.com

The remodels are part of the brand's revitalization plan, developed to grow sales and attract new franchisees.

KFC's fast casual concept not expected to cannibalize original brand

by Alicia Kelso — Editor, QSRWeb.com

KFC eleven aims to create a food culture that provides more choices and flavors, according to its director of Development.

QSR employees bringing wage protests to seven cities

by Alicia Kelso — Editor, QSRWeb.com

The organized strike was announced the same day a new report was released by the National Employment Law Project, showing that 2.2 percent of jobs in the…

Wendy's CEO: More product innovation to come

by Alicia Kelso — Editor, QSRWeb.com

The brand will continue to work toward having fast casual-quality food and experience at a QSR price point.

McDonald's CEO: 'We expect remainder of 2013 to remain challenging'

by Alicia Kelso — Editor, QSRWeb.com

In addition to pricing adjustments, McDonald's anticipates new product news and 'more suggestive' selling strategies at the order point to encourage trials.

Del Taco's rebranding effort focuses on quality/value balance

by Alicia Kelso — Editor, QSRWeb.com

The initiative also includes two new menu platforms, an updated restaurant design and operational changes to enhance the guest experience.