Operations News & Media

Top 5 2012 food innovation product predictions

by Darrel Suderman — President, Food Technical Consulting

Coconut is the leading hot flavor in the restaurant industry from the fine dining level to the QSR coconut shrimp level.

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McDonald's reports 11 percent profit, plans 1,300 new stores

by Alicia Kelso — Editor, QSRWeb.com

Chicken McBites, blueberry banana nut oatmeal and Cherry Berry Chiller iced beverage ready for menu debut.

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Winter not deterring iced coffee sales at Dunkin' Donuts

January 24, 2012

Although it's the middle of winter, iced coffee sales haven't slowed down at Dunkin' Donuts. According to an independent survey commissioned by the Canton…

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Cold Stone Creamery sued by franchisee association

January 24, 2012

A lawsuit was filed Monday against Cold Stone Creamery and its parent company Kahala on behalf of an independent franchisee association. According to Blue Mau…

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How Subway created the top brand buzz

by Alicia Kelso — Editor, QSRWeb.com

Differentiation is the key to generating — and maintaining — positive consumer perception.

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North Dakota McDonald's offering signing bonus

January 23, 2012

A McDonald's restaurant in Dickinson, N.D., is offering $300 signing bonuses for prospective employees.

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Arby's names new chief development officer

January 23, 2012

Arby's Restaurant Group Inc. has named Nils Okeson as general counsel and chief development officer. Okeson will also serve as a member of the brand's…

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Dunkin' Donuts signs multiunit deal for Nebraska, Iowa

January 19, 2012

As part of Dunkin' Donuts aggressive expansion plan, the company has signed a multiunit store development agreement with existing franchisee Savoureux…

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KFC issues layoffs at Louisville headquarters

January 19, 2012

An unknown number of KFC employees were issued pink slips Thursday at parent company Yum! Brands' headquarters in Louisville, Ky.

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Taco Bell jumps into breakfast daypart

January 19, 2012

Beginning next week, Taco Bell will throw its hat into the fastest growing daypart in the QSR space. Calling it "First Meal," the Irvine, Calif.-based chain's…

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NRA touts tourism as key to restaurant jobs growth

January 19, 2012

Mike Gibbons, former National Restaurant Association board chairman, has been named to the U.S. Travel and Tourism Board. The board's new members were…

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McDonald's named a top global brand for 'consumer responsiveness'

by Alicia Kelso — Editor, QSRWeb.com

Interbrand's methodology factors in financial performance, role of the brand and brand strength.

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DTT Surveillance installed 1,300+ McDonald's systems in 2011

January 18, 2012

DTT Surveillance, a provider of surveillance technology, managed services and loss prevention solutions for the restaurant industry, added more than 1,30…

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McDonald's, Burger King offer gluten-free buns in Europe

January 18, 2012

Although such a widespread rollout has yet to hit domestic stores, McDonald's restaurants in Spain, Sweden, Finland and Norway now include gluten-free buns.

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What else can I get you?

by Betsy Craig — pres, menutrinfo.com

Listen to your customers before -- and after -- tweaking your menu options, and teach your staff how to sell something new.

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Captain D's 2011 sales in the black for the first time in eight years

January 17, 2012

Captain D's concluded fiscal year 2011 with positive systemwide same-store sales growth; the first time since 2003 the company has achieved this accomplishment.

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Nestle Toll House Café debuts in Saudi Arabia

January 17, 2012

Nestlé Toll House Café by Chip, a dessert destination franchise concept, has announced the grand opening of its first café in the Kingdom of Saudi Arabia.

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Church's Chicken changes up leadership team

January 17, 2012

Atlanta-based Church's Chicken has announced a handful of changes to its leadership team, spearheaded by newly appointed CEO Jim Hyatt.

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Pizza Hut, Subway, DQ ads among 'most effective'

by Alicia Kelso — Editor, QSRWeb.com

Ace Metrix measured consumer impact of every nationally breaking television spot in near real-time.

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Wendy's names Tim Hortons, Yum! veteran as general counsel

January 16, 2012

Less than a week after announcing his departure from Ontario-based Tim Hortons, Scott Toop has been named as senior vice president, general counsel and…

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