Operations News & Media

Gong cha focuses on quality of tea, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Bubble tea concept Gong cha focuses on the quality of its products and the happiness of its customers.

8 tips to increase loyalty program usage

by Mandy Wolf Detwiler — Editor, Networld Media Group

Loyalty programs work great -- as long as your customers use them. Consider these eight tips to increase the usage of your loyalty program.

read now

HTeaO enters Tennessee

October 3, 2024

Iced-tea franchise HTeaO has entered Tennessee with a first location opening in Lexington early next year. The brand has plans to grow in Greater Nashville…

read now

Forecast for Profit

To plan for the future, you need to understand your past. As the owner/operator of a restaurant, this means looking at your sales data so that you can more…

Presented by SpeedLine Solutions

download now

Settling the Great Franchising Debate

In the restaurant industry, the equivalent of “to be or not to be?” is “to franchise or not to franchise?” This is a question that many pizzeria owners…

Presented by SpeedLine Solutions

download now

Driving Customer Service at the Point of Sale

In the restaurant industry, customer service is arguably the most important thing there is. You can have some of the best pizza in the city, but if your…

Presented by SpeedLine Solutions

download now

Selling Value Raising Sales

5 Keys to Crafting a Successful Value Meal

Presented by SpeedLine Solutions

download now

Consider the benefits provided by a POS made for the pizza industry

The very reason why pizza is such a popular food item with consumers is the same reason restaurant owners can benefit from a POS that supports both…

Presented by SpeedLine Solutions

download now

Wendy's celebrates 25 years of Spongebob Squarepants with 'Krabby Patty Kollab'

October 2, 2024

In celebration of the 25th anniversary of "Spongebob Squarepants," Wendy's and Paramount are partnering to launch Wendy's Krabby Patty Kollab, which features a…

read now

Marco's Pizza Foundation partners with Junior Achievement

October 1, 2024

The Marco's Pizza Foundation has partnered with Junior Achievement. The foundation has a goal of reaching $500,000 in donations to the Junior Achievement…

read now

Pizza Hut to give away 1M personal pan pizzas as part of Book It! Program

October 1, 2024

Pizza Hut will give away one million personal pan pizzas during National Book Month, October. The Book It program invites readers of all ages to participate.

read now

HTeaO launches 3rd annual fundraising campaign

September 27, 2024

Iced tea brand HTeaO has launched its third annual Round-Up campaign to benefit the Ryan Palmer Foundation Breast Cancer Initiative. The fundraiser begins Oct.

read now

How staff retention strategies, smart tech help restaurants manage busy fall nights

by Jessica Bryant — Vice President and Restaurants Head of Operations, NCR Voyix

Leverage these tips to keep employees - and customers - satisfied this fall.

read now

Subway celebrates 1st anniversary of MVP Rewards program

September 26, 2024

Subway is celebrating the first year of its MVP Rewards program, which launched in Sept. 2023. Fans have unlocked exclusive offers, Subway Cash, birthday…

read now

Controlling Food Costs with Inventory Software

The struggle to achieve lower food costs plagues many restaurant owners. And unfortunately, this problem is only getting worse, with 90% of restaurants facing…

Presented by SpeedLine Solutions

download now

3 Ways to Make Your New POS Pay For Itself

A new POS system for your restaurant is a major investment, but often a necessary one. After all, every day that goes by where you are stuck using a faulty or…

Presented by SpeedLine Solutions

download now

Turning Tables: Using Visual Indicators at the POS to Manage Dine-In Service Performance

Dine-in profit gains are often directly proportional to improvements in table turnover. When speed of service improves the guest experience, everyone wins.

Presented by SpeedLine Solutions

download now

KFC partners with Giving Kitchen

September 25, 2024

KFC has partnered with Giving Kitchen, a nonprofit organization with a goal to create a food service community in which needs are met with compassion and care…

read now

Digital Signage Pilots Travel Center Giant to Stronger Customer Connections

DEEL, specializing in dynamic digital signage for convenience stores and gas stations, outfitted a small number of Pilot’s stores as part of a test to…

Presented by Deel Media

download now

Fast Casual Executive Summit session looks at menu trends as competitive edge

by Mandy Wolf Detwiler — Editor, Networld Media Group

A session at the Fast Casual Executive Summit session next month in Denver, Colorado, will explore diversifying menu options as a method to increase a…

read now