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Operations News & Media

The surprising secret to managing rising food prices for QSRs

by Patrick Donovan — Chief Operating Officer, InStride

QSRs facing inflation should prioritize employee training and development as a cost-saving strategy, rather than cutting it, to reduce turnover and improve…

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Ovation, Craveworthy Brands discuss guest feedback, cashing in on guest recovery

April 4, 2025

Ten lost customers. That's nearly $30,000 walking out the door, according to Zack Oates, founder of guest feedback program Ovation.

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Salad House, Barcelona Restaurant Group, Knuckies Hoagies execs talk tech, talent acquisition, retention

by Mandy Wolf Detwiler — Editor, Networld Media Group

A panel at the Restaurant Franchising and Innovation Summit highlighted the importance of balancing technology with human interaction in hiring and retaining…

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Domino's, DoorDash partner to join local commerce platform

April 2, 2025

Domino's Pizza has entered into a partnership with DoorDash to reach new customers through the DoorDash Marketplace while continuing delivery service via…

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Church's Texas Chicken, Texas Chicken expand global footprint into Europe, beyond

April 2, 2025

Church's Texas Chicken and its sister company, Texas Chicken, plan to open up to 900 units in the U.K., France, Italy and Spain, according to a press release.

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Your Restaurant’s Not Perfect and Why That’s a Good Thing: Harnessing The Hidden Value of Guest Recovery

In this webinar, Zack Oates will dive into the hidden value of guest recovery, exploring how restaurants can turn negative experiences into opportunities for…

Presented by Ovation Up, Inc.

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FAT Brands intros Round Table Pizza, Marble Slab Creamery co-branded unit

April 1, 2025

FAT Brands has debuted its first Round Table Pizza and Marble Slab Creamery in Oakland, California. It marks FAT Brands' 10th co-brand/tri-brand pairing to…

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Krispy Krunchy Chicken named Official Fried Chicken of Boston Red Sox

April 1, 2025

Krispy Krunchy Chicken has been named the Official Fried Chicken of the Boston Red Sox. The brand, which has a footprint of more than 3,200 convenience stores…

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Bun Mee: From One Bite to Best in the World

Denise Tran’s journey from attorney to award-winning restaurateur is a masterclass in vision and resilience. On Founderology: Built to Breakthrough, she shares…

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3 tools to help restaurants build efficiency

March 31, 2025

Free white paper reveals three ways restaurants can use automation to simplify arduous tasks.

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Mountain Mike's Pizza takes top honors at Pizza Marketplace's Top 100 Movers & Shakers 2025 event

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mountain Mike's Pizza took home the top honor at Pizza Marketplace's top brand of 2025. Cicis Pizza won a special award from Xrobotics, and David McKillips was…

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How and why restaurant leaders are serving up AI in operations

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

AI is fast becoming ubiquitous in the restaurant environment, helping to streamline tasks, train employees and deliver a more rewarding customer experience.

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How to improve workplace safety for restaurant workers

by Yasmine Mustafa — CEO & Co-Founder, ROAR

Workplace safety should be as important as the food going out to customers.

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How Edge Computing Will Define the Future of Your Restaurant

From intelligent scheduling to real-time order routing—learn how Edge is leading tech innovation for QSR and fast-casual restaurants.

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Harri report finds major cost disparities for restaurant operators in key US markets

March 26, 2025

Harri, a front employee experience technology for restaurants, released its first ever 2025 Wage & Labor Cost Index. The report looked at the growing…

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Krystal debuts kids' meals, chicken nuggets

March 19, 2025

Southern slider brand Krystal has launched chicken nuggets and kids' meals, according to a press release.

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Nozzleman Pizza opens 1st Walmart location, expanding to 6 states

March 19, 2025

Reno, Nevada-based Nozzleman Pizza has opened its first location inside a Walmart center in Carson City, Nevada under the helm of Jesse Corletto and business…

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How 2 broke bartenders created thriving restaurant business

On the latest episode of the Founderology podcast, we sat down at the newest Tap Room location in Ronkonkoma, New York, to discuss the journey — the wins, the…

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Twisted: How Pretzelmaker's partnership with Great Wolf Lodge increases sales, brand awareness

by Mandy Wolf Detwiler — Editor, Networld Media Group

Pretzelmaker has several non-traditional units in Great Wolf Lodge retreats, appealing to the young and old alike. The brand's partnership is designed to…

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Jollibee North America president says company is ready for next-level growth

by Mandy Wolf Detwiler — Editor, Networld Media Group

At the Restaurant Franchising & Innovation Summit in Myrtle Beach, Maribeth dela Cruz, president North America for QSR chicken brand Jollibee, said the brand…

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