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Operations News & Media

Jeff's Bagel Run founder says training key to franchisee success

by Mandy Wolf Detwiler — Editor, Networld Media Group

In this episode of the Restaurant Operator Podcast, Mandy Detwiler, editor of Pizza Marketplace and QSRweb, chats with Jeff's Bagel Run founder Jeff Perera.

Presented by Jeff's Bagel Run

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How Big Chicken Is Using Guest Feedback to Fuel Franchise Growth

Big Chicken uses Ovation to identify system-wide issues and improve the guest experience across its growing franchise network. By catching trends like missing…

Presented by Ovation Up, Inc.

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Use your data or lose your margins

by Oli Ostertag — GM of Operator Cloud, PAR Technology

QSR margins are squeezed by soaring food and labor costs, compounded by potential tariffs. Survival hinges on using existing tech to integrate data, turning…

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Toast commits $5M to combat food insecurity

June 4, 2025

Toast Inc. announced Wednesday a $5 million philanthropic commitment over the next five years to combat global food insecurity, beginning with a U.S.

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The future of QSR design: Hygiene, Efficiency

by Esperanza Carrion — Vice President & General Manager of Sani Professional, Sani Professional

Customers demand proper hygiene for QSRs. Sani answers this demand with wipes.

Presented by SANI PROFESSIONAL

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Little Caesars Love Kitchen celebrates 40 years, 4M guests

June 3, 2025

The Little Caesars Love Kitchen recently celebrated its 40th year of service in its hometown of Detroit by providing hot pizza slices to thousands of people in…

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From Founder to franchisee: How Chronic Tacos built a Brand still breaking through

In this episode of Founderology, I sit down with Randy Wyner, Founder and franchisor of Chronic Tacos, and Caleb Walker, multi-unit franchisee and…

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How to keep profits high under pressure

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Struggling with high restaurant costs? A panel at the Fast Casual Executive Summit will offer tips on how to maintain profitability.

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Great American Cookies, Marble Slab Creamery unify digital experience with new co-branded loyalty app

by Mandy Wolf Detwiler — Editor, Networld Media Group

Great American Cookies and Marble Slab Creamery launched a new co-branded loyalty app, unifying their digital experience and streamlining ordering for…

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From Florida favorite to franchise frontier: The rise of Cannoli Kitchen Pizza

by Mandy Wolf Detwiler — Editor, Networld Media Group

Cannoli Kitchen Pizza, a quick-service Italian restaurant that began as a beloved mom-and-pop pizzeria in Boca Raton, is now expanding nationwide through…

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Jollibee to make Oregon debut

May 27, 2025

Chicken chain Jollibee will make its Oregon debut with an opening in Hillsboro in the Portland area on Friday, May 30th, according to a press release.

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Pollo Campero VP talks competition, standing out

In an episode of the Restaurant Operator Podcast, Mandy Detwiler of Pizza Marketplace and QSRweb interviews Blas Escarcega, VP of franchise development for…

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6 cool things on the NRA show floor

by Mandy Wolf Detwiler — Editor, Networld Media Group

The National Restaurant Association Show featured a wide variety of food, education and technology. Here are a few of the coolest tech products we found on the…

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The dough must go on: How Kyle McPhee built a 16-store Papa Murphy's franchise

by Mandy Wolf Detwiler — Editor, Networld Media Group

Kyle McPhee rose from a teenage prep worker to the owner of 16 Papa Murphy's franchises by revitalizing struggling stores while focusing on customer service…

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Del Taco launches brand refresh, boxes

May 21, 2025

Del Taco is debuting a bold new brand campaign as well as the launch of its El Big Boxes designed to bring customers value, according to a press release.

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Dishing out local store marketing secrets for restaurants

by Mandy Wolf Detwiler — Editor, Networld Media Group

Hoping to build a loyal customer base in their neighborhoods, restaurant owners can learn actionable local store marketing tactics at the upcoming Restaurant…

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Krispy Kreme collaborates with PAC-MAN

May 20, 2025

Fans unlocked the return of the fan-favorite Strawberry Glazed Doughnuts by helping Krispy Kreme achieve a "high score" of giving away 45,000 free Original…

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Crazy Pita: From $30 to scaling a legacy

by Kathleen Wood — Founder, K. Wood Partners

This week on Founderology – Built to Breaktrough, I sat down with Mehdi Zarhloul, the powerhouse Founder of Crazy Pita, Chicken Genius and Salad Madness. His…

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Dave's Hot Chicken named Fast Casual's 2025 top brand

by Cherryh Cansler — Editor, FastCasual.com

The Los Angeles brand launched in 2018 and has grown to over 300 locations. It won the Top 100 two years ago, making it the second brand in history to earn the…

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