Whataburger readies for operations, customer service competition

January 17, 2013

One-hundred Whataburger restaurants have been named as semifinalists in the company's "WhataGames" competition, held to test the skills of team members in…

Wendy's 2012 included record average annual restaurant sales

January 17, 2013

The Wendy's Company reported preliminary, unaudited results for the fourth quarter and fiscal year ended Dec. 30, 2012. The company plans to release its…

Fiesta Restaurant Group names new chief people officer

January 17, 2013

Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, has named Nancy Clark as vice president — chief people officer, effective…

Krispy Kreme: Operations and marketing spark growth

by Alicia Kelso — Editor, QSRWeb.com

The chain marks its debut in India this week and is also ready to open its first small shop model in the U.S.

PayPal brings digital wallet to NCR's restaurant merchants

This deal is of particular importance for PayPal because of the scope of NCR's point-of-sale footprint across the restaurant industry.

Krispy Kreme adopts plan to avoid takeover

January 16, 2013

Krispy Kreme Doughnuts Inc.'s board of directors have adopted a tax asset protection plan intended to preserve the long-term value of the company's federal net…

Dunkin' Donuts to open in Southern California in 2015

by Alicia Kelso — Editor, QSRWeb.com

CEO Nigel Travis said increasing comp store sales and profitability in Dunkin' Donuts U.S. franchises is the key to accelerating growth.

Applebee's operator acquires 76-unit Taco Bell franchisee

January 15, 2013

Greg Flynn, founder, chairman and CEO of Applebee's franchisee Apple American Group, has created Flynn Restaurant Group LLC after acquiring Southern Bells…

McDonald's Australia installs DNA spray to deter robberies

January 15, 2013

McDonald's units in Sydney Australia have partnered with British company SelectaDNA to install a security system that sprays thieves with a "non-toxic solution…

CKE Restaurants yields utility savings from energy management partnership

January 15, 2013

Ecova, a total energy and sustainability management company, has announced that CKE Restaurants, parent company of Hardee's and Carl's Jr. chains, has…

Taco Bell tests dollar 'Cravings' menu

January 14, 2013

As the quick-service value menu competition heats up, Taco Bell may be stepping up its game soon. According to the Huffington Post, the chain has been testing…

Private equity group buys stake in large Burger King franchisee

January 14, 2013

PNC Financial Services Group Inc.'s private equity arm, PNC Riverarch Capital, has acquired a controlling stake in Goldco LLC, one of the 10 largest Burger…

Krispy Kreme wins corporate governance award

January 14, 2013

Corporate Secretary, a governance and compliance publication, has announced the winners of its Fifth Annual Corporate Governance Awards, which were presented…

U-Swirl acquires Aspen Leaf and Yogurtini fro-yo chains

January 14, 2013

U-Swirl Inc., parent to U-SWIRL International Inc., the owner and franchisor of U-SWIRL Frozen Yogurt cafés, has acquired specific assets of Aspen Leaf Yogurt…

Church's Chicken names new ad agency

January 14, 2013

Rob Crews, executive vice president and chief marketing officer for Church's Chicken, announced today that ESW Partners will be the company's new creative ad…

Distributed marketing empowers franchisees and sustains brand integrity

With a distributed marketing model, the local QSR has access to designs created by corporate marketers, and have a greater ability to customize these pieces to…

Late McDonald's CEO Fred Turner: Guardian of standards

by Barry Klein — Marketing Directo, Go Roma

Turner's attention to detail was the most important factor in the growth of McDonald's.

KFC to plant flag in Mongolia this year

January 11, 2013

KFC will debut in Mongolian at some point this year through a partnership with Tavan Bogd Group.

Study: Restaurants avoiding menu price increases

January 11, 2013

Chain restaurants, tasked with navigating both value-hungry customers and rising commodity prices, are showing little interest in significant menu price…

Arby's Foundation donates $3M to help end hunger in Georgia

January 11, 2013

The Arby's Foundation, the charitable arm of Atlanta-based Arby's Restaurant Group Inc., announced it has invested $3 million to broaden the Georgia Food Bank…