Single-serve coffee generates readers' interest in 2012

by Alicia Kelso — Editor, QSRWeb.com

QSR segment was busy this year with menu rollouts and creative marketing campaigns.

Burger King maps out aggressive Central American growth strategy

December 28, 2012

Burger King Worldwide Inc. today announced that it has entered into a multi-country master franchise joint venture agreement with BEBOCA Ltd. in Central…

Minimum wage set to rise in 10 states in 2013

December 28, 2012

Although it's far short of the $15 hourly pay many employees in New York and other cities have been protesting for lately, the minimum wage will rise in 201…

Report: Consumers likely to share complaints about restaurant cleanliness

December 28, 2012

SCA's third annual 2012 Tork Report reveals that 92 percent of U.S. consumers said they will complain about an unfavorable dining-out experience. Of those…

Burger King franchisee settles racial discrimination suit

December 27, 2012

Fast Food Enterprises #3, a Burger King franchisee, has settled a federal lawsuit brought forth by a black customer who claimed a white employee in the…

Commentary: Visual content tops 2013 restaurant marketing trends

Cause marketing is also a major focus for brand differentiation, as customers seek out establishments that help the community.

Seafood concept operator plans 'dozens' of NY locations

December 26, 2012

A limited-service seafood concept called Boneheads is planning to open "dozens" of units in the New York market. According to the New York Daily News, the…

Burger King returns to France after 15 years

December 26, 2012

Burger King has returned to the French market for the first time since 1997. According to the Associated Press, the brand opened a restaurant over the weekend…

Ronald McDonald House Charities names new CEO

December 26, 2012

The Ronald McDonald House Charities (RMHC) Global Board of Trustees elected J.C. Gonzalez-Mendez, senior vice president of McDonald's Global Corporate Social…

Burger King headquarters donates $40K for low-income students

December 24, 2012

Employees from Burger King Worldwide headquarters in Miami spent the last few weeks of the year collecting donations for Toys for Tots, working with Habitat…

New book describes hardships of running a Western concept in China

by Cherryh Cansler — Publisher, FastCasual.com

Former master franchisee of Auntie Anne's Pretzels writes about the obstacles he faced that "will make anyone in business laugh, cringe and think twice about…

Breadcrumb's app update will speed business operations

December 23, 2012

Breadcrumb has unveiled an upgrade to its iPad POS for restaurants, bars and cafes. Breadcrumb 1.2 makes daily operation faster and easier for servers…

Dairy Queen picks Barkley as new AOR

December 21, 2012

American Dairy Queen Corporation (ADQ) has named Barkley as its new advertising agency of record after a four month formal agency review.

Arby's commits to drop gestation crates

December 21, 2012

Arby's has joined the growing list of major quick-service brands that have committed to phasing out the use of gestation crates in their supply chain.

NRA Educational Foundation appoints new CDO

December 21, 2012

The National Restaurant Association Educational Foundation (NRAEF) announced that Katherine Speyer Schieffelin has been named senior vice president and chief…

Rally's Ohio renovations led by Contracting Solutions LLC

December 21, 2012

Contracting Solutions LLC was selected by Checkers Drive In Restaurants Inc., parent company of Rally's restaurants, to be the general contractor for major…

Fiscal Cliff stagnation holding back pace of franchise growth

by Alicia Kelso — Editor, QSRWeb.com

According to a franchise business leader survey, 31 percent of franchisees and 20 percent of franchisors plan to cut jobs to get under the Affordable Care…

Atlanta McDonald's Operators Association names new president

December 20, 2012

Businessman JM Owens, owner of eight McDonald's units in the Greater Atlanta area, will be assuming the role of president of the Greater Atlanta McDonald's…

Taco Bueno receives $23M investment

December 20, 2012

Prospect Capital Corporation announced that it has provided $23.2 million of secured debt financing for the recapitalization of TB Corp., parent company of the…

UK's QSR segment gets a boost from recession-weary consumers

December 20, 2012

The quick-service restaurant segment in the United Kingdom is showing signs of growth amidst that country's recession. According to new research from…