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Operations News & Media

McDonald's SVP, chief supply chain officer to retire; replacement named

June 11, 2024

Bob Stewart, McDonald's SVP and chief supply chain officer for North America, will retire on October 1, 2024, after a 30-year career with the company. Cesar…

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How Workstream helps reduce Gen Z turnover

June 11, 2024

Frustrated by high turnover among your Gen Z staff? You're not alone. Recruitment and retention are amongst restaurateurs' biggest complaints. Attracting and…

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Lee's Famous Recipe Chicken, GiftAMeal partner to donate 150K meals

June 11, 2024

Lee's Famous Recipe Chicken has donated 150,000 meals to families in need through GIftAMeal's charitable partnership, according to a press release.

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Are mobile handheld devices right for your restaurant?

Brian Pickens, product manager at NCR Voyix, talks about the three challenges quick-serve restaurants face that can often be effectively solved through…

Presented by NCR Voyix

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Givex kiosk with AI voice ordering provides human-like interaction

Dan Hawes, head of AI at Givex, gives a demonstration of their self-order kiosk with AI voice ordering capabilities. Users can interact with the kiosk through…

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Star Micronics Introduces the mG-TUDB Series POS Scales with Enhanced USB Connectivity

Industry leader Star Micronics expands its portfolio with the launch of its innovative mG-TUDB series, enhancing point-of-sale (POS) operations with USB-C…

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McDonald's loses EU trademark for 'Big Mac' on chicken products

June 7, 2024

McDonald's lost its exclusive right to the term "Big Mac" for chicken products in the European Union after failing to demonstrate consistent use of the name…

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Bojangles teams up with ezCater to launch catering service

June 7, 2024

Bojangles has partnered with ezCater, a food for work technology company in the U.S., to offer catering services, according to a press release.

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Jollibee takes flight: Filipino QSR's US growth hits 100 stores and beyond

by Mandy Wolf Detwiler — Editor, Networld Media Group

Jollibee has 101 stores in North America, but with franchising on the horizon, the Filipino favorite will soon become your competition.

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GivexEngageAI Offers New Engagement Strategies

Restaurants need to offer unique selling propositions and exceptional customer service. Loyalty programs, personalized marketing, and consistent customer…

Presented by FastCasual.com

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Long John Silver's releases app, loyalty program for 1st time

by Mandy Wolf Detwiler — Editor, Networld Media Group

Long John Silver's has released an app and a loyalty program called the Seacret Society. Director of Marketing Jason Anthony explains the strategy to add the…

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Sonic offers Groovy Fries for $1 in June

June 5, 2024

Sonic Drive-In's new Groovy Fries and Groovy Sauce are now available at Sonic locations nationwide. The brand recently updated its fry recipe for the first…

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How Biscuit Belly added breakfast catering to its operations

by Mandy Wolf Detwiler — Editor, Networld Media Group

Restaurant Operator Podcast host Mandy Detwiler talks to Lauren Coulter, integrator at fast casual chain Biscuit Belly, about the brand's catering program and…

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Sonic partners with Scripps National Spelling Bee by donating to finalists' schools

June 3, 2024

Sonic served as a premiere sponsor for the Scripps National Spelling Bee for a second straight year, according to a press release.

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Little Caesars Love Kitchen rolls through Detroit

June 3, 2024

The Little Caesars Love Kitchen, a pizza truck, recently visited Detroit, Michigan, where staff members provided fresh pizza meals to thousands of people…

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How to scale up restaurant brands

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

It's one thing to have a great solo concept, it's quite another to scale up that concept into a franchise. A panel at the Restaurant Franchising and Innovation…

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KFC to offer free delivery on Sundays

May 31, 2024

As the value wars heat up among QSRs aiming to bring customers deals, KFC is kicking off its summer of deals starting with free delivery on Sundays this summer…

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Jollibee to open in Seattle

May 31, 2024

Chicken chain Jollibee will open its first restaurant in Seattle on June 7, according to a press release.

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4 ways to measure effectiveness of restaurant’s marketing campaign

by Andrew Glantz — Founder & CEO, GiftAMeal

Choosing which methods are right for your restaurant to measure marketing campaigns in order to analyze the data you need can be daunting for any restaurateur.

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Understanding FSMA Rule 204: crucial for restaurants, fast-food operators

by Jeff Cowan — Senior Director, Community Engagement, GS1 US

The Food Safety Modernization Act (FSMA) is a pivotal regulation set forth by the U.S. Food and Drug Administration (U.S. FDA) to enhance traceability in the…

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