Turning social media mentions into best-in-class business insight

Operators must understand the difference between marketing and operational insights from online feedback before they can use that information to their…

Gloves! The Controversy Continues - Part 3

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

If glove use is going to be effective, several factors should be considered when designing a disposable glove program. Size is vitally important to ensure the…

Church's Chicken adds two SVPs to support global expansion

March 6, 2012

Church's Chicken CEO Jim Hyatt announced the appointments of Michael Mader, senior vice president, Global Strategy, Planning and Alliances, and John (Barry…

Del Taco streamlines operations with Kitchen Brains

March 6, 2012

In an effort to improve kitchen operations, Del Taco recently upgraded kitchen timers to Kitchen Brains' TT-500.

Jack in the Box franchisee receives funding to refinance debt

March 6, 2012

GE Capital, Franchise Finance provided a $91 million senior agented credit facility to JIB Management Inc., a Jack in the Box and Denny's franchise company…

Popeyes names new president of U.S. operations

March 6, 2012

AFC Enterprises Inc., the franchisor and operator of Popeyes restaurants, has announced that U.S. chief operating officer Ralph W. Bower has been named…

Cousins Subs rolls out new menu boards

March 6, 2012

Wisconsin-based Cousins Subs has rolled out nearly 170 new indoor and outdoor menu boards to help establish consistency across the system and increase margins.

Restaurant chains join Healthy Dining's new School Wellness program

March 6, 2012

Healthy Dining has announced the rollout of a research-based initiative, the "Healthy Dining School Wellness Rewards Program," designed to contribute to the…

Subway TV & Radio digital signage program expanding systemwide

by Alicia Kelso — Editor, QSRWeb.com

The programming highlights core menu items, in-store promotions and music for customers in the queue.

Del Taco recognizes top franchisees

March 5, 2012

California-based Del Taco recognized the achievements of several franchise owners and awarded this year's Top Taco at its recent franchisee conference.

McDonald's Happy Meal focus of new marketing campaign

March 5, 2012

McDonald's USA will introduce a new, national Happy Meal campaign this week, including TV ads promoting nutrition and active lifestyles. The campaign…

Managing a Workforce with Non-Integrated Point Solutions: The Risks

Spending less initially on workforce management solutions may end up costing a restaurant operator more in the long run.

Chick-fil-A’s big, gay predicament

by Alicia Kelso — Editor, QSRWeb.com

The chain has faced a few college campus rejections throughout the country.

Unique Pizza and Subs signs master franchisee in Michigan

March 2, 2012

Unique Pizza and Subs Corporation, a Delaware Corporation, has signed a master franchise agreement with Henry Kassab of Unique Pizza of Michigan LLC.

Is your restaurant on a desire path?

by Nate DaPore — President and CEO, PeopleMatter

Put your product on paths that grow more and more comfortable as consumers use them.

Wendy's plans new ad campaign as part of brand rejuvenation

by Alicia Kelso — Editor, QSRWeb.com

New products this year will feature twists on natural-cut fries and classic spicy chicken club.

McDonald's Japan testing car navigation system orders

March 1, 2012

McDonald's Japan is testing a service that will allow customers to place food orders en route to a drive-thru unit by using their car navigation systems.

Quiznos to make its debut in Russia

March 1, 2012

Quiznos has announced a partnership with QSR Russia Ltd (QRL), the master franchisee selected to launch the flagship Quiznos restaurants in Russia.

$2 billion lawsuit against Tim Hortons dropped

March 1, 2012

A $2 billion class action lawsuit brought forth by Tim Hortons franchisees against the parent company has been rejected by a judge.

Kentucky Restaurant Association training members of food safety, allergens

March 1, 2012

The Kentucky Restaurant Association is offering its members a discounted 90-minute webinar this month, produced by Kitchens with Confidence, a national food…