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Operations News & Media

McDonald's sales drop across all global segments

November 8, 2012

McDonald's Corporation today announced that global comparable sales decreased 1.8 percent in October. Performance by segment was as follows:

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Dunkin' Donuts expands self-serve model in South Carolina

November 8, 2012

Dunkin' Donuts announced today that existing franchisee George Ross, chief executive of Coastal Franchising LLC, has partnered with Hess Corporation to own and…

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Restaurant industry steps up franchising incentives for military veterans

by Alicia Kelso — Editor, QSRWeb.com

Chains are actively recruiting veterans with startup discounts to reintegrate them into the workforce.

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Taco Bell unveils dessert menu

November 7, 2012

An addition to the new Cantina Bell menu is being tested in North Carolina.

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TCBY focused on Houston as priority market

November 7, 2012

Having already exceeded 2012 franchise growth expectations behind its new self-serve operating model, TCBY is now focusing on key markets across the U.S. for…

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Franchisee acquires 120 KFCs from Yum! Brands

November 7, 2012

Dallas-based Mitra QSR KNE LLC and its capital partner, Chalak Growth Capital Fund LLC, recently closed on a large acquisition of KFC/Taco Bell units in the…

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Traffic, ticket growth reported by Burger King franchisee

November 7, 2012

New York-based Carrols Restaurant Group Inc. announced its Q3 results ended Sept. 30, which included an 87.1 percent jump in restaurant sales, lifted by its…

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Villa Enterprises plants flag in Egypt

November 7, 2012

Villa Enterprises Management Ltd. Inc. has opened Villa Italian Kitchen and Bananas units at the American University (AUC) in Cairo, Egypt. These locations…

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Report: Menu deals no longer driving restaurant visits

Operators should examine their value proposition, leverage the convenience factor of restaurants and offer variety.

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Dunkin' Brands pitches in $200K for Sandy relief

November 6, 2012

Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, today announced a $100,000 donation to the American Red Cross to support Hurricane Sandy…

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LYFE Kitchen adds former White House Chief of Staff to board

November 6, 2012

LYFE Kitchen has added The Honorable William Daley as its newest member of the board of directors.

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NRA executive named 'Top Lobbyist'

November 6, 2012

Scott DeFife, the National Restaurant Association's (NRA) executive vice president for Policy and Government Affairs, has been named a 2012 "Top Lobbyist" by…

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Culver's lands on the East Coast

November 6, 2012

Wisconsin-based Culver's made its debut on the East Coast with the opening of its 470th restaurant in Greenville, S.C., Nov. 5.

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How a digital loyalty program can help a smaller chain compete

Digital customer engagement providers can now use social media accounts to link a customer's existing social media identity to a new digital customer…

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Dunkin' Donuts now offering holiday coffee flavors, free WiFi

November 5, 2012

Dunkin' Donuts' holiday menu, which is now available, features three flavored coffee and lattes, including new White Chocolate, Peppermint Mocha and…

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McDonald's makes donation for Hurricane Sandy relief

November 5, 2012

McDonald's Corporation announced it will contribute to Hurricane Sandy disaster relief efforts with a donation of $500,000 to the American Red Cross.

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Rita's Italian Ice debuts York Peppermint flavor

November 5, 2012

Rita's Italian Ice has introduced a new flavor for the holidays — The York Peppermint milkshake and sundae will be available now through Dec. 31.

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Auntie Anne's to be spotlighted on reality show

November 5, 2012

Auntie Anne's will be one of two restaurant concepts spotlighted during the first season of a new reality television series on A&E called "Be the Boss."

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Tim Hortons kick starts Canadian mobile payments industry

November 2, 2012

The chain also just announced it was rolling out contactless payments by the end of the year.

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Largest McDonald's franchisee impacted by slow Brazilian economy

November 2, 2012

Arcos Dorados Holdings Inc., Latin America's largest restaurant chain and the world's largest McDonald's franchisee, today reported its results for Q3 ended…

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