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Operations News & Media

Tim Hortons CEO leaves company

May 24, 2011

Oakville, Ontario-based Tim Hortons Inc. is searching for a new chief executive officer following the departure of Don Schroeder, who served the company for 2…

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Captain D’s hires quality assurance director

May 24, 2011

Captain D's has hired JoAnne Kemp as its director of quality assurance. Kemp most recently served as the principal of her own consulting practice where she…

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Vendor Safe, FastCasual.com release PCI Guide: FAQ

May 24, 2011

Vendor Safe Technologies, a provider of PCI compliant solutions and network security, has teamed up with FastCasual.com to present the “PCI Guide: Frequently…

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Yum! Brands commits to Sanford C. Bernstein Conference

May 24, 2011

Yum! Brands Inc. will present at Sanford C. Bernstein's 27th Annual Strategic Decisions Conference on June 1 in New York City. The presentation is scheduled to…

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KFC Canada to re-launch the Double Down

May 24, 2011

KFC's Double Down is ready to make a comeback in the Canadian market. The controversial sandwich made its debut for a limited time in the fall of 2010, and…

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Rumored: Roark Capital to purchase Corner Bakery, Il Fornaio

by Valerie Killifer — senior editor, NetWorld Alliance

May 24, 2011

Several stories have appeared in national media outlets addressing the possible buyout of Il Fornaio and Corner Bakery Cafe, expected to be completed by June.

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NRA 2011: Food Truck Spot doubles from inaugural year

by Alicia Kelso — Editor, QSRWeb.com

Exhibitors discussed increase in leads and enthusiasm for the mobility segment.

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Del Taco taps Boefly to assist with bank financing

May 19, 2011

Del Taco has selected BoeFly, an online marketplace connecting lenders with business borrowers, to assist its franchisees in obtaining bank financing.

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Coca-Cola names new sustainability chief

May 19, 2011

The Coca-Cola Company announced that Beatriz ("Bea") Perez, currently chief marketing officer for Coca-Cola North America, will become the company's chief…

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McDonald’s rejects calls to shift marketing focus

by Alicia Kelso — Editor, QSRWeb.com

May 19, 2011

At its annual shareholders' meeting Thursday, McDonald's rejected a call from various health organizations and 20,000 petition signees to shift its "predatory…

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Commentary: Ronald McDonald creator defends character

As tens of thousands sign a petition to retire the famous mascot, the clown's architect wonders where the responsibility belongs.

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NRA Show kicks off this weekend

by Alicia Kelso — Editor, QSRWeb.com

May 19, 2011

The National Restaurant Association Restaurant, Hotel-Motel Show kicks off Saturday at Chicago's McCormick Place. The largest restaurant and hospitality…

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Sbarro ends bankruptcy process, seeks buyers

May 18, 2011

It looks like New York-based Sbarro Inc. won't be receiving Chapter 11 protection, after all. The company announced that it has consensually terminated its…

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Dunkin’ Donuts franchisee sued for tips policy

May 18, 2011

Scrivanos Group, a North Reading, Mass.-based Dunkin' Donuts franchisee with more than 125 units throughout New England, has been sued by an employee for…

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Jack in the Box implements real estate management software

May 18, 2011

Jack in the Box Inc. has implemented Lx Retail from Lucernex Technologies to help manage the chain's real estate portfolio. The web-based product suite covers…

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Popeyes’ parent company sets Q1 call

May 18, 2011

AFC Enterprises Inc., the franchisor and operator of Popeyes, will file its fiscal first quarter results May 25 after market close. The quarter ended April 17.

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Krispy Kreme franchisee taps DTT Surveillance

May 18, 2011

Great Circle Family Foods LLC, a Krispy Kreme Doughnuts franchisee, has selected DTT Surveillance for its surveillance and loss prevention services.

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Jack in the Box profits drop, Qdoba up

May 18, 2011

Jack in the Box Inc.'s second quarter '11 earnings yielded a big drop in net earnings from the same period last year, from $6.8 million compared to $17.…

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Sales relationships critical for successful catering program

by Alicia Kelso — Editor, QSRWeb.com

Managers should focus on training, tracking tools, time management and effective strategies.

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Jack in the Box commits to conference

May 17, 2011

Jack in the Box Inc.'s management is scheduled to present at the Wells Fargo Securities Consumer, Gaming and Lodging Conference in Las Vegas on May 24 at 11:4…

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