QSR breakfasts mostly resistant to inflation

August 9, 2010

As more quick-service restuarants join the breakfast club, a 2010 study by Intellaprice finds that most operators are conservative with their price points.

Subway implements Online B2B Marketplace

August 5, 2010

Subway restaurant chain has implemented the MarketPlace365 virtual tradeshow platform with more than 100 food, beverage and service providers participating.

Nathan's Famous, Inc. continues revenue growth

August 5, 2010

Nathan's Famous, Inc. reported another net income increase in the first quarter of its 2011 fiscal year ending June 27. Net income increased by 6.2 percent…

British and Irish McDonald's customers can now go cashless

August 3, 2010

Catering to an increase in credit and debit card usage, IBM and McDonald's have agreed to a 3-year partnership to provide a new cashless payment system for…

White Castle names executive vice president

July 27, 2010

The "Slider" doesn't fall too far from the tree. White Castle System, Inc. has promoted Dave Rife to assistant vice president.

Doing food safety 'til the cows come home

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

From the second I walked through the front entrance, I noticed a difference. Maybe it was the warm, sincere greeting at the front desk or the quick tour and…

SEC clears NexCen Brands

July 14, 2010

The Division of Enforcement of the Securities and Exchange Commission has notified NexCen Brands Inc., parent company of two retail brands and five…

Dunkin’ Donuts partners with SysAid Technologies Ltd.

July 13, 2010

Dunkin’ Donuts has started to implement SysAid IT – an internal helpdesk platform – to transform its IT department. The platform, developed by SysAid…

Suit claiming KFC coupon fraud moves forward

July 12, 2010

KFC hoped to generate a strong trial for its grilled chicken in May 2009 when it partnered with Oprah Winfrey for a downloadable coupon offer for a free meal.

Mr. Goodcents, Grandy's parent each name new CEO

July 12, 2010

Two regional chains — sandwich brand Mr. Goodcents Subs and Pastas and chicken brand Grandy's — have named new chief executives this week, each pulling in…

Krispy Kreme opens two more neighborhood shops

July 11, 2010

Krispy Kreme is moving forward with its expansion strategy of opening its smaller neighborhood shops with two new stores. Earlier this month, the company…

QSRs find multiple uses for the iPad

While there are plenty of detractors, a number of experts see unlimited possibilities for the device.

Illinois Subway stores struggle to regain trust after salmonella outbreak

July 5, 2010

The nearly 50 Subway stores in central and northern Illinois that were part of an outbreak of a rare strain of salmonella are struggling to win customers back…

Opiniator: Text this customer experience survey

The CRM tool invites guests to rate the restaurant at the point of experience and provides real-time analytics for operators.

Arby's launches social media campaign to promo value LTO

June 30, 2010

Arby's is using its first social media campaign to promote a new limited-time-offer sandwich designed for its value meal. The Junior Deluxe debuts this…

Stockholders approve CKE Restaurants takeover by Apollo

June 30, 2010

It's official. Stockholders of CKE Restaurants Inc., parent company of the Carl's Jr. and Hardee's brands, approved the proposal of merger on Wednesday by…

Driving Operational Excellence

Labor costs are one of the biggest expenses QSR operators face. Workforce management automation can help ensure the hiring of more productive employees…

Teamsters threaten strike against Dunkin' Brands distributor

June 29, 2010

A Boston-based union that has protested and threatened boycotts against Dunkin' Donuts over a contract dispute with one of its distributors is now talking…

NexCen now producing own dry pretzel mix for Pretzelmaker

June 29, 2010

NexCen Brands Inc.'s manufacturing facility in Atlanta is now producing dry pretzel mix for its Pretzelmaker brand in addition to the company's existing cookie…

NRA Show 2010: Attendance up 11%

While still below the 71,000 who attended the show in 2008, the increase over 2009 is a good sign.