QSR discrimination, harassment claims prevention: 5 steps QSR leaders should take

The restaurant industry and its workers are the subject of more sexual harassment claims than any other industry, according to a recent Harvard Business Review…

McDonald's survey: QSRs teach soft skills essential to future career success

July 24, 2018

McDonald's new workforce preparedness study found that in the U.S. a large majority of people believe soft skills are not only key to career success, but those…

Taco Bell entices potential hires with 'parties'

July 19, 2018

Taco Bell is piloting a new approach to recruitment this weekend in Indianapolis, where it will stage the chain's initial run of so-called "hiring parties.…

McDonald's Cyclospora issues highlight field-to-plate food handling challenges

by Betsy Craig — pres, menutrinfo.com

Two facts stand out from the cases of cyclospora infection being traced so far to some McDonald's salads and Del Monte vegetable trays: The parasite hangs out…

Former McDonald's executive takes over as Dunkin' Brands CEO

July 11, 2018

Nigel Travis, the CEO who took Dunkin' Brands Group public, is stepping down from his CEO role, and former McDonald's Executive David Hoffman will replace him.

Attorneys general ask 6 QSRs about anti-poach pacts

Have some fast food brands cut a deal that stacks the deck against employees seeking to improve their incomes by taking jobs with other locations in the chain?

RBI slots Canadian executive into CCO spot

July 9, 2018

Burger King, Popeyes and Tim Hortons parent company, Restaurant Brands International Inc., has named Duncan Fulton its chief corporate officer, a news…

CKE names new CFO, CLO

July 9, 2018

Carl's Jr. and Hardee's parent, CKE Restaurants Holdings, has named former Starbucks and Yum Brands executive, Charles Jemley as its CFO, and Kerry Olson as…

Taco Bueno names HR chief

June 28, 2018

Taco Bueno appointed Mary Ellen Mullins as its chief of human resources for Taco Bueno, a news release said. She will oversee talent acquisition, employee…

Brusters names franchising chief, continues expansion

June 22, 2018

Bruster's Real Ice Cream has named Kim Ellis as its vice president of franchise development, a news release said.

Restaurant leadership stress: Save yourself, save your staff

by S.A. Whitehead — Food Editor, Net World Media Group

Wellness Expert Heidi Smith drew big crowds at the recent restaurant show in Chicago, all seeking her lessons on stress reduction for restaurant leaders.

Taco John's names veteran QSR innovator to board

June 19, 2018

An industry veteran who was instrumental in the launches of McDonald's all-day breakfast and fresh beef is joining the Taco John's board, a news release said.

HMSHost CEO elected to NRA board

June 18, 2018

HMSHost President and CEO Steve Johnson was elected to this year's National Restaurant Association board of directors, exclusively representing the airport…

McDonald's creates faster, leaner 'golden-arched' machine for future

June 12, 2018

The way the players line up under the golden arches — at least in the U.S. — has undergone significant change as the brand had earlier promised it would. In…

In 2018, restaurant success is a four-letter word: H-I-R-E

June 6, 2018

It's all about the hire...and keeping the hire. This according to point of sale and management system company, Toast, in its report on what operators say is…

McDonald's new Chicago HQ: Green roof, 'Work Cafe,' department 'neighborhoods,'

McDonald's corporate HQ blows back into the Windy City with a whole new look and feel that is definitely not your "father's McDonald's HQ."

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands…

National Restaurant Association offers free harassment prevention webinars

June 1, 2018

This summer, the National Restaurant Association said its ServSafe sexual harassment prevention webinars are available at no charge to the restaurant industry…

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's…

New tip pool mandates could yield big fines for violating brands

A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…