After lackluster Q1, new El Pollo Loco CEO vows better times ahead

May 4, 2018

The former Starbucks executive who assumed the leadership reins at El Pollo Loco in early March said things were going to change for the better after revealing…

Subway CEO exiting June 30

May 3, 2018

Subway CEO Suzanne Greco is retiring June 30, with the faltering chain's current Chief Business Development Officer Trevor Haynes stepping into the interim…

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

The Boneyard Truck, Flatbread Grill and sweetFrog food truckers talk about becoming sales machines in the business of food trucking.

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Cost balancing: Brand leaders disclose top tips

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Spencer Rubin, founder and managing partner, Melt Shop; Carin Stutz, COO and executive vice president Red Robin; and Doug Hogrefe, a partner at 4 Top…

Freshii founder tells how missteps can be key teachers on path to success

by S.A. Whitehead — Food Editor, Net World Media Group

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant…

8-month program immerses chefs in Japanese food culture

April 16, 2018

Non-Japanese chefs who want to learn the country's cuisine and sushi preparation are getting a rare chance to do so through an eight-month program through the…

Church's formula for sales success: Mystery shoppers + competitive upselling

by S.A. Whitehead — Food Editor, Net World Media Group

Church's saw a golden opportunity in its value meal program that made clever use of a mystery shopping program to get employees up to speed quickly on the art…

Former KFC Asia leader takes VP role at Texas Chicken

April 4, 2018

Yang Ming Ong has been named Texas Chicken's new vice president of business, where he will oversee the brand's key functions throughout 16 countries in the…

Free Webinar: TalentReef gives lowdown on dynamic recruitment, better employee experiences

April 3, 2018

With 80 percent of their customers in the restaurant business, the recruitment and retention experts at TalentReef understand the challenges restaurateurs face…

National Restaurant Association launches health care for member businesses

April 3, 2018

The National Restaurant Association has launched a UnitedHealthcare-based plan for small restaurant businesses that it's calling the Restaurant &…

Former McAlister's president takes CEO spot at Krystal

April 2, 2018

Former McAlister's Deli President Paul M. Macaluso is taking the reins as Krystal's CEO, a news release said. The 25-year industry veteran has held leadership…

EEOC sues southeastern Arby's franchisee over alleged sexual harassment

April 2, 2018

The U.S. Equal Employment Opportunity Commission filed suit against the owner of several southeastern U.S. Arby's franchises, Beavers' Inc., for the alleged…

Jersey Mike's keeps its eyes on the people behind the pies

Sometimes a brand's best potential franchisee "pickings" are already operating entirely different — though operationally similar — types of restaurants.

McDonald's triples tuition assistance

March 30, 2018

McDonald's is vastly reducing the required number of weekly hours, as well as months of employment workers need to tap into its Archways to Opportunity…

Krystal CEO moves to top spot at Taco Bueno

March 30, 2018

Former Krystal CEO Omar Janjua has assumed the same job at Taco Bueno this week. The 35-year QSR industry veteran will now oversee more than 2,700 employees in…

Goalz Restaurant Group names CFO

March 29, 2018

Multi-unit restaurant operator, Goalz Restaurant Group, has named Steve Piascik as partner and chief financial officer. A news release said the role is…

Will QSR brands accept Starbucks pay equity challenge?

March 23, 2018

Starbucks has reached 100 percent pay equity for partners of all genders and races performing similar work across the U.S. Now the company is challenging…

Restaurant staff wins big with tip regs as budget is signed

March 23, 2018

Restaurant servers and other on-site staff scored a victory today when President Trump signed the budget into law along with a provision that keeps tips in…

Live webinar: 'Recruit to Retain' focuses on dynamic recruiting, improving the employee experience

by S.A. Whitehead — Food Editor, Net World Media Group

Get the best and keep them with you. That's the name of the game today in QSR employment strategy. This free hour-long session brings the pros and their…