Getting a handle on harassment: 3 leaders lay out best tips

by S.A. Whitehead — Food Editor, Net World Media Group

Sexual and other types of harassment are at the top of the heap in the daily news cycle lately, but they are problems that have long plagued every workplace…

McDonald's employees allege retaliation for filing federal sex harassment complaints

May 24, 2018

McDonald's leaders at locations in nine U.S. cities allegedly ignored or retaliated against 10 women, who filed federal EEOC sexual harassment complaints…

Survey: Employers hiring more summer help than previous year

May 23, 2018

Nearly all employers — 95 percent — said in a recent survey that they are adding more shifts this summer compared to last year. 

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

Chick-fil-A boosts employee scholarship pool to $14.5M

May 21, 2018

More than 5,700 Chick-fil-A employees are the beneficiaries of what the company said is the highest unrestricted per-employee scholarship investment in the…

1,200 US Hepatitis A cases in 13 months: What QSRs need to know

by S.A. Whitehead — Food Editor, Net World Media Group

Hepatitis A is raising a harrowing spectre over the restaurant industry thanks to its rapid spread and high number of cases, particularly in the eastern half…

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Taco Bell scholarship applicants triple this year

May 15, 2018

After announcing in January that it would double its Live Más Scholarships to $3 million, the Taco Bell Foundation said its number of applications this year…

Western New York McDonald's owner: Kiosks will not cause lost jobs

May 14, 2018

The new self-serve kiosks at the McDonald's restaurant in West Seneca, New York, will not be killing any jobs, and in fact, will be adding jobs, the…

Taco Bell, Domino's, Old Chicago Pizza all have workers with Hepatitis A infections this week

by S.A. Whitehead — Food Editor, Net World Media Group

A West Virginia Taco Bell joins a Louisville Domino's and Old Chicago Pizza location reporting workers infected with hepatitis A this week.

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

by S.A. Whitehead — Food Editor, Net World Media Group

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to…

Do your QSR employees know laws on customers with service animals?

An American Humane survey revealed that the majority of retail employees — including those who work at QSR brands — don't know how to accommodate the needs of…

A crippling QSR leadership problem: Fear at the top

by Bobby Shaw — President, Bobby Shaw Consulting

The best leaders are those who hire and surround themselves with team members that they know and appreciate as being as good or even better than themselves.

After lackluster Q1, new El Pollo Loco CEO vows better times ahead

May 4, 2018

The former Starbucks executive who assumed the leadership reins at El Pollo Loco in early March said things were going to change for the better after revealing…

Subway CEO exiting June 30

May 3, 2018

Subway CEO Suzanne Greco is retiring June 30, with the faltering chain's current Chief Business Development Officer Trevor Haynes stepping into the interim…

Flatbread Grill, sweetFrog,The Boneyard Truck discuss the money-making 'chaos' of food trucks

The Boneyard Truck, Flatbread Grill and sweetFrog food truckers talk about becoming sales machines in the business of food trucking.

In-N-Out Burger named top QSR brand, convenience store wins favorite sandwich category

In-N-Out took top honors as customers' favorite QSR and burger chain, while convenience store, Wawa, landed in the No. 1 slot for best fast food sandwiches…

Cost balancing: Brand leaders disclose top tips

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Spencer Rubin, founder and managing partner, Melt Shop; Carin Stutz, COO and executive vice president Red Robin; and Doug Hogrefe, a partner at 4 Top…

Freshii founder tells how missteps can be key teachers on path to success

by S.A. Whitehead — Food Editor, Net World Media Group

Although Freshii has reported one of the industry's highest same-store sales for the last four years, CEO Matthew Corrin told a crowd at this year's Restaurant…

8-month program immerses chefs in Japanese food culture

April 16, 2018

Non-Japanese chefs who want to learn the country's cuisine and sushi preparation are getting a rare chance to do so through an eight-month program through the…