Restaurant operators continue to report positive sales, optimism

April 2, 2012

Bolstered by positive same-store sales and traffic results and an optimistic outlook among restaurant operators, the National Restaurant Association's…

Clothes can make the employee

by Nate DaPore — President and CEO, PeopleMatter

Earlier this month I ran across an article in Freakonomics referencing a study that showed "wearing a white lab coat — a piece of clothing associated with care…

McDonald's UK invests in sustainable program

March 27, 2012

McDonald's UK has launched a new program called Farm Forward, aimed at increasing its supply chain sustainability by supporting British and Irish farmers.

Survey: Summer job market improving

March 27, 2012

With more than 200,000 jobs added to U.S. payrolls in each of the last three months, hiring managers for summer jobs have more positive news for job-seeking…

Do you really offer gluten-free dishes?

by Betsy Craig — pres, menutrinfo.com

Identifying and avoiding potential contamination starts with the very basics in the kitchen.

Dunkin' Brands names new head of human resources

March 26, 2012

Canton, Mass.-based Dunkin' Brands Group Inc., parent company of Dunkin' Donuts and Baskin-Robbins, has announced the appointment of Ginger Gregory as senior…

McDonald's coffee focus of two new lawsuits

March 26, 2012

Yet again, McDonald's is defending its hot coffee in court – this time as part of two new lawsuits brought forth by customers claiming they experienced burns…

Commentary: Is your franchisee meeting delivering ROI?

Make a long-lasting connection with your key stakeholders.

Don’t gamble on your summer hiring success

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

If a candidate isn't serious enough to take a short assessment, the odds are he or she won't turn out to be one of your top performers.

Poor employee feedback leads to poor customer service

If you establish a system, perhaps weekly, to keep track of your employees' feedback, it proves that you care.

Krispy Kreme UK creates new recruitment process

March 9, 2012

Krispy Kreme Doughnuts has announced details of a new UK recruitment operation that will involve a comprehensive selection and assessment process.

Dairy Queen adds 34 new markets in 2011

March 8, 2012

International Dairy Queen Inc., part of Berkshire Hathaway, opened 272 new DQ Grill & Chill, Dairy Queen, DQ Orange Julius and Orange Julius locations in…

Wendy's plans new ad campaign as part of brand rejuvenation

by Alicia Kelso — Editor, QSRWeb.com

New products this year will feature twists on natural-cut fries and classic spicy chicken club.

Kentucky Restaurant Association training members of food safety, allergens

March 1, 2012

The Kentucky Restaurant Association is offering its members a discounted 90-minute webinar this month, produced by Kitchens with Confidence, a national food…

PeopleMatter launches real-time scheduling tool

by Valerie Killifer — senior editor, NetWorld Alliance

New SCHEDULE module latest launch in PeopleMatter's Software-as-a-Service platform.

Milio's Sandwiches plans to quadruple footprint in five years

by Alicia Kelso — Editor, QSRWeb.com

Chain will focus on value menu system, operations and marketing.

Job descriptions — HR’s love letters

by Nate DaPore — President and CEO, PeopleMatter

It's Valentine's Day. I am sure that some of you celebrate, some of you don't and a few are the diehard anti-card-and-flowers type... But I'm going with the…

Checkers and Rally's JobApp solution yields positive results

February 14, 2012

Tampa, Fla.-based Checkers Drive-In Restaurants, which includes the Rally's restaurant system, is experiencing positive results nine months after implementing…

Food fight: Combat rising costs with smarter hourly hiring

by Amanda Richardson — Senior Vice President of Product and Marketing, Snagajob

The restaurant industry is expected to grow this year, but realizing big profits will be a tall order in the face of rising food and labor costs.

Yum! Brands to continue bullish growth after posting 30% profit

by Alicia Kelso — Editor, QSRWeb.com

Louisville, Ky.-based Yum! Brands has found its sweet spot in China, posting 19 percent same-store sales growth in that country in 2011. The company reported…