Webinar to focus on hourly workforce management

June 4, 2012

FastCasual.com, in partnership with Charleson, S.C.-based PeopleMatter, is hosting the June 19 webinar, "Top 5 Ways Multiple Systems are Killing Your ROI," at…

Kahala franchisees create food court concept

by Alicia Kelso — Editor, QSRWeb.com

How one couple operates four of the company's brands in one non-traditional space.

Restaurants serve up a path to success — Part 1

by Nate DaPore — President and CEO, PeopleMatter

Have you taken a look at the 2012 Restaurant Industry Forecast? If you don't have a copy, you'll want to get one. If you have a copy and haven't read it…

Drive-thru usage up, speed of service down

by Alicia Kelso — Editor, QSRWeb.com

Chains add technology, double lanes to expedite orders.

Majority of restaurateurs and chefs fail celiac test

May 25, 2012

Chefs and restaurateurs lack a fundamental understanding of gluten-free protocols, according to the National Foundation for Celiac Awareness (NFCA), a…

Taco Cabana continues remodeling initiative, adds table service

May 25, 2012

San Antonio, Texas-based Taco Cabana will celebrate the opening of a new restaurant location in its hometown. The location continues the brand's year-long…

Restaurants to add 450,000 summer jobs

May 24, 2012

Restaurants are expected to add 450,000 jobs this summer season, a 4.6 percent increase over the March 2012 employment level, according to National Restaurant…

McDonald's names new APMEA president, London Olympic staff

May 24, 2012

McDonald's has announced that Dave Hoffmann, 44, currently senior vice president for Restaurant Support in McDonald's Asia/Pacific, Middle East and Africa…

Commentary: Customer intelligence drives loyalty

By Ashish Gambhir

McDonald's plans to double China employee count

May 18, 2012

McDonald's Corp. plans to hire 70,000 new employees in China this year as it opens new outlets throughout the country. This will nearly double the chain's…

Is your staff BYOD and policy free?

by Nate DaPore — President and CEO, PeopleMatter

Only 30 percent of companies have a policy in place for managing personal mobile devices used by employees for work.

The most important issue facing restaurant owners today: tip reporting

by Rick Casmass — VP Marketing, Valiant

I’ve worked many years for tips. I began my restaurant career when I was 14 (don’t tell the Labor department). I’ve been a busboy, a waiter, a bartender, and…

Domino's, Jack in the Box sign up for Employee Wellness campaign

May 17, 2012

June marks the fourth annual National Employee Wellness Month. Virgin HealthMiles, the Strategies to Overcome and Prevent (STOP) Obesity Alliance, the…

McDonald's UK testing table service

May 17, 2012

McDonald's is testing table service at some of its 1,200 units throughout the United Kingdom. According to the Daily Mail, servers have been hired as a way for…

Pizza Marketplace 2012 Top 100 Movers & Shakers

PizzaMarketplace.com's inaugural review of the restaurant segment's Top 100 movers and shakers takes a look at the brands, people and trends leading the…

Presented by PizzaMarketplace.com

Quiznos overhauls brand, menu

May 11, 2012

Quiznos has launched a new branding campaign, called "QRAVE Quiznos," in addition to menu enhancements, franchisee resources and more.

Is it real or counterfeit? Practical tips in detecting counterfeit currency

Recognizing fake bills comes down to training that is easy to comprehend and makes sense, yet doesn't slow down the operation.

Three organizational challenges that hinder innovation (and the solutions to resolve them)

by Rob Connelly

There are three main challenges that hinder innovation: Playing catch up, ambiguity and underdevelopment of employees.

McDonald's finds its new 'Voice'

April 27, 2012

Chrislyn Hamilton, a McDonald's crew member from Brisbane, Australia, took top honors in the Voice of McDonald’s global singing competition with her rendition…

Dunkin' Brands lifted by coffee platform

by Alicia Kelso — Editor, QSRWeb.com

Worldwide system-wide sales growth in the first quarter was primarily attributable to Dunkin' Donuts U.S. comparable store sales growth, global store…