Technology News & Media
How tech can streamline restaurant operations
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…
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HungerRush unveils Feedback customer engagement tool
November 20, 2024
HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time…
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Uncovering lessons from early use of AI in fast food
by Bob Vergidis — Chief Vision Officer, pointofsale.cloud
Bob Vergidis, founder and chief vision officer of pointofsale.cloud, discusses how the restaurant industry is learning that rushing into AI without a clear…
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How restaurants can stay ahead of the tech curve
by Mandy Wolf Detwiler — Editor, Networld Media Group
Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.
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How AI and voice-speech interaction is transforming kiosk customer experience
by Daniel Brown — Editor, Networld Media Group
AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…
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Olo, ezCater team up to simplify catering menu management for restaurants
November 8, 2024
Restaurant technology provider Olo Inc. has a new integration with ezCater, a food tech platform for workplaces in the US, to streamline catering menu…
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Streamlining Cocktail Service: How Automation is Transforming Beverage Programs
Traditional cocktail programs can be labor-intensive and inconsistent. Botrista solves this with a compact, automated system that delivers craft-quality drinks…
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How restaurants can use data to maximize financial management, performance
by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator
A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…
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QSR Automations secures investment from Battery Ventures
November 5, 2024
QSR Automations, a provider of restaurant technology solutions, has received a significant investment from Battery Ventures. This strategic partnership will…
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Great American Cookies, Marble Slab Creamery launch co-branded app
November 1, 2024
Sister brands Great American Cookies and Marble Slab Creamery have launched an app and loyalty program, the Great American Cookies and Marble Slab Creamery…
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The Access Group acquiring Paytronix
November 1, 2024
The Access Group, a provider of business management software to mid-market organizations in Europe, the United States and Asia Pacific, is acquiring US-based…
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How PDQ Chicken Brings Back 50% of Unhappy Guests
PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.
Presented by Ovation Up, Inc.
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Checkmate raises $10M in Series B funding led by Tiger Global
October 30, 2024
Checkmate, a leading provider of unified ordering solutions for enterprise restaurants has secured $10 million in Series B funding, led by Tiger Global. The…
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How to reduce wait times in drive-thrus
by Mandy Wolf Detwiler — Editor, Networld Media Group
These six tips can reduce wait times at the drive-thru and increase speed and accuracy.
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How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study
Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…
Presented by Ovation Up, Inc.
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Leading universities meet boba demand on campus with Botrista beverage platform
With some colleges launching boba programs in as little as two weeks, students are sharing positive feedback on trendy new drink options being offered on…
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Chick-fil-A to release entertainment app Play
October 21, 2024
Chick-fil-A will launch an app that includes games, recipes, podcasts and original shows, according to a press release.
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Machine learning surfacing new menu of opportunity for QSR mobile marketing
by Dario Sheikh — Head of Agency, Moloco
Machine learning in performance advertising can transform how QSRs grow their mobile app user base to connect and monetize their customers.
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Kansas City-based SMG acquires Bulbshare
October 17, 2024
Service Management Group, a customer, employee and brand experience management partner to over 500 brands, is acquiring Bulbshare, a London-based AI-powered…
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