Restaurant, tech experts share AI, automation, dining experience predictions for 2025

by Mandy Wolf Detwiler — Editor, Connect Media

Tech and restaurant pros share predictions for what's to come in AI, dining experiences and automation technology in 2025.

Star Micronics Unveils Cutting-Edge Receipt and Removable Linerless Label Printers

Two innovative models, the TSP143IV X4 and TSP143IV SK X4 receipt and linerless label printers, redefine printing for modern retail and hospitality…

Jollibee chooses Qualtrics to predict, anticipate customer needs with AI-powered solutions

January 9, 2025

Chicken brand Jollibee has selected Qualtrics to provide the feedback collection (through digital surveys), omnichannel analytics (analyzing unstructured…

Nigerian tech company redefines QSR in Africa with solar-powered kiosks

January 8, 2025

iCart Africa, a subsidiary of the Dalsman Group, is stramlining the quick-service restaurant industry in Africa with its solar-powered mobile kiosks, according…

Why voice interaction is the future of self-service

by Daniel Brown — Editor, Networld Media Group

Voice technology and its transformative potential took center stage at the Self-Service Innovation Summit 2024, hosted by Networld Media Group in Miami…

Perfecting QSR Delivery with POS Scales & Advanced Labeling

By incorporating weight-based verification with smart labeling and advanced point of sale (POS) scale solutions, QSRs can ensure order accuracy, transform…

Presented by Star Micronics America

Bojangles, Grubbrr execs talk kiosk partnership

by Mandy Wolf Detwiler — Editor, Connect Media

In this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks with Richard Del Valle, chief of…

Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

Par acquires Delaget

January 3, 2025

PAR Technology Corporation, a global foodservice technology company, has acquired Delaget, a provider of restaurant analytics and business intelligence…

Steven King's SSIS 2024 keynote demonstrates how automation, AI, robotics are transforming industry

by Daniel Brown — Editor, Networld Media Group

Addressing a crowd of business leaders and industry operators, King shared his insights into the evolving landscape of automation, robotics, and artificial…

Top 5 Restaurant Operator Podcasts in 2024

by Mandy Wolf Detwiler — Editor, Connect Media

Here are the top 5 Restaurant Operator Podcasts for 2024.

Voice AI leads AI race, bringing opportunities, challenges

by Daniel Brown — Editor, Networld Media Group

At this year’s Self-Service Innovation Summit, hosted by Networld Media Group in Tampa from December 9-11, I had a chance to sit in on the "Thought leader…

Square, Sysco partner to save restaurants time, money

December 18, 2024

Square announced this week that since it's officially a Sysco Restaurant Solutions partner, Sysco will promote, co-market and sell Square's technology suite to…

How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

How catering becomes lucrative for restaurants

by Mandy Wolf Detwiler — Editor, Connect Media

A panel at the Fast Casual Executive Summit discussed the ins and outs of catering and tech.

Church's Chicken partners with SoundHound to power voice AI

December 12, 2024

Church's Texas Chicken has partnered with SoundHound AI, Inc., a voice artificial intelligence company, to provide the chicken chain with a voice AI-powered…

Subway unveils kiosk-driven store in Dubai

December 10, 2024

Subway has unveiled its first restaurant in the EMEA region to feature self-order kiosks and an anamorphic screen, according to a QSR Media Asia report. The…

SynergySuite Wins Best Customer Service Award for Partnership with Friendly’s

SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award…

Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

How delivery platforms redefining retail, foodservice industries

by Zhong Xu — CEO & Co-founder, Deliverect

The rise of cross-industry collaboration between retail and restaurants signals a shift towards a consumer-first ecosystem.