Subway unveils kiosk-driven store in Dubai

December 10, 2024

Subway has unveiled its first restaurant in the EMEA region to feature self-order kiosks and an anamorphic screen, according to a QSR Media Asia report. The…

SynergySuite Wins Best Customer Service Award for Partnership with Friendly’s

SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award…

Voice AI to dominate industry in coming year, says SoundHound AI exec

by Daniel Brown — Editor, Networld Media Group

Everyone knows that AI is taking the world by storm and transforming customer experience across restaurants, retail, self-service, and more, but a subset of…

How delivery platforms redefining retail, foodservice industries

by Zhong Xu — CEO & Co-founder, Deliverect

The rise of cross-industry collaboration between retail and restaurants signals a shift towards a consumer-first ecosystem.

What's new with outdoor menu boards?

by QSR Web

It's one thing to simply have an outdoor menu board, it's another to take advantage of the full potential of the technology. Let's take a closer look at what's…

Pizza Hut pilots restaurant design in Texas

December 3, 2024

Pizza Hut has introduced its most innovative restaurant design concept to date in Plano Texas. The restaurant offers an elevated, modern, more connected…

Food pickup lockers help restaurant operators lower costs

As more restaurants depend on delivery and carryout services to remain profitable, balancing speed with security and efficiency is crucial. Food pickup lockers…

Presented by FastCasual.com

SynergySuite Secures Spot at #37 in Deloitte 2024 Technology Fast 50 Awards

SynergySuite is thrilled to announce its inclusion at number 37 in the 2024 Deloitte Technology Fast 50 Awards, marking another milestone in the company’s…

Bojangles leverages kiosks to navigate labor shortages, boost sales

by Mandy Wolf Detwiler — Editor, Connect Media

Bojangles has rolled out kiosks in about 25 of its units. The brand will retrofit existing restaurants with the kiosks in the near future, and they have become…

Self-Service Innovation Summit executive panel to share future predictions, strategy insights

by Daniel Brown — Editor, Networld Media Group

This year’s Self-Service and Innovation Summit, hosted by Networld Media Group in Tampa, Florida from December 9-11 will culminate with “Thought leader…

How tech can streamline restaurant operations

by Bradley Cooper — Editor, Connect Media

Technology can help restaurants in many ways, but it plays an especially impactful role in operations. With the right tech stack, restaurants can reduce wait…

HungerRush unveils Feedback customer engagement tool

November 20, 2024

HungerRush, a provider of integrated restaurant management solutions, has launched Feedback, a new customer engagement tool designed to capture real-time…

Uncovering lessons from early use of AI in fast food

by Bob Vergidis — Chief Vision Officer, pointofsale.cloud

Bob Vergidis, founder and chief vision officer of pointofsale.cloud, discusses how the restaurant industry is learning that rushing into AI without a clear…

GoTab Launches Advanced iOS Capabilities - Now Use GoTab on New or Existing iOS Hardware

How restaurants can stay ahead of the tech curve

by Mandy Wolf Detwiler — Editor, Connect Media

Brand leaders discussed the utilization of tech in their restaurants at the Fast Casual Executive Summit in Denver.

How AI and voice-speech interaction is transforming kiosk customer experience

by Daniel Brown — Editor, Networld Media Group

AI has taken the world by storm, and it has transformed numerous aspects of customer experience across restaurant, QSR, and self-service contexts, including…

Olo, ezCater team up to simplify catering menu management for restaurants

November 8, 2024

Restaurant technology provider Olo Inc. has a new integration with ezCater, a food tech platform for workplaces in the US, to streamline catering menu…

How restaurants can use data to maximize financial management, performance

by Bradley Cooper — Editor, Connect Media

A panel at the Fast Casual Executive Summit examined how restaurants can use coaching, technology and other tools to maximize coaching, location collaboration…

QSR Automations secures investment from Battery Ventures

November 5, 2024

QSR Automations, a provider of restaurant technology solutions, has received a significant investment from Battery Ventures. This strategic partnership will…

Great American Cookies, Marble Slab Creamery launch co-branded app

November 1, 2024

Sister brands Great American Cookies and Marble Slab Creamery have launched an app and loyalty program, the Great American Cookies and Marble Slab Creamery…