Taking the data-driven approach to loyalty

by Seshu Madabushi — Founder & CEO, mKonnekt

A metric-driven implementation of a restaurant's loyalty program will bring a focus on the business's objectives as well as accountability around the program's…

Lunchbox, Otter partner to streamline ordering

June 11, 2021

Smart-ordering system company, Lunchbox, and Otter, a delivery management and optimization solution, are partnering to help restaurant owners increase…

McDonald's South Korea, Taiwan systems breached

June 11, 2021

McDonald's said it was able to close off access "quickly" after a data breach in South Korea and Taiwan that exposed some customer and employee information…

Restaurant365 acquires Compeat

June 11, 2021

Irvine, California-based Restaurant365, a restaurant management platform, has acquired Compeat, which provides restaurant back office, workforce and business…

Toast acquires xtraCHEF

June 10, 2021

Boston-based restaurant cloud platform Toast has acquired a suite of back-office restaurant tools, called xtraCHEF, a news release said.

McDonald's named in voice recognition tech suit

June 8, 2021

An Illinois man is seeking to form a class around his legal action against a McDonald's restaurant that he alleges used his voice as part of its drive-thru…

Patent granted for restaurant food safety system

June 7, 2021

Restaurant food safety management got a boost last week from the U.S. Patent and Trademark Office when it granted food safety tech company, CM Systems LLC…

From Out-of-Date Online Ordering & POS System to Fully Integrated Digital Engine

Fast casual UNO Pizza embarked on a full-scale digital relaunch and saw an opportunity in early 2020 to upgrade their legacy online ordering system to unlock…

Subway in Singapore features branded vending machine

June 3, 2021

A Subway restaurant in Singapore has introduced a vending machine that will allow customers to purchase sandwiches, according to a mustsharenews.com report.

McDonald's tests automated drive-thrus in Chicago

June 3, 2021

McDonald's is testing automated drive-thrus at 10 locations in its home base city of Chicago. The systems use AI software and come as a result of the company's…

Report: Digital did a 'real number' on restaurants last year

June 3, 2021

By now every restaurateur is aware 2020 was restaurant tech's big year, but what many may not fully realize is just how big last year was for restaurants that…

The business case for avatars

June 2, 2021

Will avatars be the next game changer for the highly competitive retail, foodservice, banking, health care and hospitality industries?

Webinar: Why your POS isn’t just for cashiers anymore

June 2, 2021

Gone are the days when point-of-sale systems were only being used at the restaurant cash register. Diners are already using them to access menus, order and pay…

C3 inks $100M Saudi Arabian deal

June 1, 2021

C3, a food tech platform operating ghost kitchens, will introduce Saudi Arabia to 40 restaurant brands via a $100 million deal with the country's investment…

Design Tips for Online Ordering Sites

Learn more about how DineEngine can leverage proper design techniques that will provide a higher ROI and better guest/staff experiences.

Taco Bell, Pizza Hut , KFC parent moves to buy Dragontail tech/AI provider for $72.4M

May 27, 2021

Taco Bell, KFC and Pizza Hut parent, Yum! Brands Inc., has completed a binding agreement to acquire the Australian-based foodservice tech provider, Dragontail…

Palmer Digital Group teams with Xenial on QSR drive-thrus

May 26, 2021

Palmer Digital Group, a kiosk designer and manufacturer, will supply custom canopies and enclosures for Xenial digital signage in drive-thrus under a recently…

Danny Meyer-affiliated company invests in 7Shifts

May 25, 2021

The growth equity fund affiliated with Danny Meyer's Union Square Hospitality — Enlightened Hospitality Investments (EHI) — was the lead investor of $21.…

The digital double-down on QSR value post pandemic

by Hope Neiman — cmo, tillster

As QSRs approach the days when the pandemic is in our rearview mirrors, the importance of value offerings and a digital strategy to promote them becomes…

Lee's Famous Recipe deploys AI to build drive-thru success

May 20, 2021

A Dayton, Ohio-area Lee's Famous Recipe is partnering with a tech company to give drive-thru customers what it hopes is a faster, more efficient drive-thru…